VMob: 5 steps to mobile awesomeness

Connecting brands with customers using IoT and digital insights

Optimizing the customer lifecycle

The Internet of Things isn't really about the things

Optimizing real world transactions using digital insights

Chatting with bots: online conversations drive real-world business

Multiworld testing in retail: using machine learning to find the perfect offer

Marketing personalization: don't be creepy

Welcome to The Internet of QSR Things

Data convergence & personalization in retail

Reinventing customer experience in restaurants and food service

Don't give coffee drinkers free coffee (except sometimes)

Mobile experience: if you build it they will come (if you build it properly)...

Loyalty 201: Go mobile or go home

Mobile marketing: this time it's personal

The cure for push message overload

Lorde doesn’t care about your app

Personalization in practice: retailers can learn from sports teams

Spacetime Marketing: the whens and wheres of customer experience

Contextual analytics: the map to marketing success