Post on 29-Jun-2015
description
Copyright 2008 by Extreme Behavioral Risk Management LLC
Extreme Behavioral Risk Management LLC
BCPh™
The Human Factor in Business Continuity Planning
Copyright 2008 by Extreme Behavioral Risk Management LLC
XBRM
• A Division of ALLSector Technology Group, Inc, a New York City-based IT Managed Services firm.
• Provides crisis management consulting and training to multinational corporations, government agencies and NGO’s.
• Dedicated to the human factors in emergency planning and response.
Copyright 2008 by Extreme Behavioral Risk Management LLC
Unique Properties and Models
Psychological First Aid Responder™
Training
TeleCrisis Solutions™ Threat
Management Software
Business Continuity Human
Factors™
Represented at major conferences in disaster recovery, emergency management and business continuity nationwide.
Published articles in all major industry trade journals and magazines.
Copyright 2008 by Extreme Behavioral Risk Management LLC
Intellectual Properties
Proprietary courseware and training content including:
• “Managing the Psychological Consequences of Unconventional Terrorism”
• “Hostility and Rage Management” (HARM)
• “Behavioral Risk Management in Pandemic Influenza”
• “Corporate First Responder: Psychological Emergency Technician”
Copyright 2008 by Extreme Behavioral Risk Management LLC
XBRM’s Clients*
*A Partial List
• General Electric• Schering-Plough• Goldman-Sachs• Sun Chemical • St. John’s
University
• United Nations• Princeton House
Behavioral Health• Ticona Celanese
AG• Global Rescue
LLCA preferred provider a violence prevention, crisis management and disaster recovery
services.
Copyright 2008 by Extreme Behavioral Risk Management LLC
Federal Government Clients
• U.S. Dept. of Homeland Security
• Veterans’ Administration• FEMA• FBI• U.S Postal Service• National Transportation
Safety Board• U.S Public Health Service
Copyright 2008 by Extreme Behavioral Risk Management LLC
State & City Government Clients
• State of New Mexico• State of Arizona• State of Delaware• State of New York• State of New Jersey
• City of San Francisco • City of New York• City of Knoxville• Miami-Dade• City of Philadelphia
Copyright 2008 by Extreme Behavioral Risk Management LLC
TeleCrisis Solutions™
Telephone Threat Management System
Copyright 2008 by Extreme Behavioral Risk Management LLC
TeleCrisis Solutions™
Telephone Threat Management System
TeleCrisis Advisor 3.1 Computer-Assisted Threat Management
Software
Crisis management resources at your fingertips…
where you need them, when you need them.
Copyright 2008 by Extreme Behavioral Risk Management LLC
Help Desk
Call Center
Customer Service
Switchboard Operator
Hotline
Front Desk
Reception Area
Exclusively for Frontline Employees
Copyright 2008 by Extreme Behavioral Risk Management LLC
Hardening the National Infrastructure
• Transit Systems
• Telecommunications
• Public Utilities
• Government
• Hospitals
• Corporate
• Media
• Banking
In any sector having public contact by phone, telephone threat management must be an essential component of the overall safety and security plan.
Copyright 2008 by Extreme Behavioral Risk Management LLC
Universal Vulnerability Even the best prepared organizations are at
risk.
• Terrorism• Disasters• Workplace Violence• Other Threatening Events
Core Assumptions
Copyright 2008 by Extreme Behavioral Risk Management LLC
TeleCrisis Advisor™ Version 3.1
Now includes specific protocols for handling written and e-mailed threats, as well as threats received by phone.
• Enhanced Threat Management Protocols
• Printable Threat Data forms for backup
• New Main Menu design
Copyright 2008 by Extreme Behavioral Risk Management LLC
TeleCrisis Advisor 3.1™ for Windows®
Instant access to critical threat management
resources
Copyright 2008 by Extreme Behavioral Risk Management LLC
A Virtual Safety Net
TeleCrisis Advisor 3.1 guides frontline employees through focused checklists and expert advice in handling the most likely crisis scenarios.
The instant-launching desktop application is always available with just one click.
For Windows XP® and all earlier versions.
Intuitive interface. No special computer skills are needed.
No IT support required.
Copyright 2008 by Extreme Behavioral Risk Management LLC
TeleCrisis is a virtual safety net. It is always running in the
background. One click on the icon instantly displays the Main
Menu.
TeleCrisis Icon
Copyright 2008 by Extreme Behavioral Risk Management LLC
Select a Threat Type
TeleCrisis Main Menu
Copyright 2008 by Extreme Behavioral Risk Management LLC
Use the Scroll Bar to move up and down through Checklists and Tips
Copyright 2008 by Extreme Behavioral Risk Management LLC
Pre-configure your Incident Report recipient list to include all of your key internal and external emergency contacts.
Copyright 2008 by Extreme Behavioral Risk Management LLC
Use the Incident Report to quickly organize and communicate critical
information.
Copyright 2008 by Extreme Behavioral Risk Management LLC
XBRM
Transforming Frontline Employees into the First Line of Defense!
The Psychology of Homeland Security™
Copyright 2008 by Extreme Behavioral Risk Management LLC
For More Information
Extreme Behavioral Risk Management LLC
Tel 212.366.8200Fax 212.366.8558Web www.xbrm.comEmail info@xbrm.com
The Psychology of Homeland Security™