Xbrm Overview 2009

Copyright 2008 by Extreme Behavioral Risk Management LLC

Extreme Behavioral Risk Management LLC

BCPh™

The Human Factor in Business Continuity Planning


XBRM

• A Division of ALLSector Technology Group, Inc, a New York City-based IT Managed Services firm.

• Provides crisis management consulting and training to multinational corporations, government agencies and NGO’s.

• Dedicated to the human factors in emergency planning and response.


Unique Properties and Models

Psychological First Aid Responder™

Training

TeleCrisis Solutions™ Threat

Management Software

Business Continuity Human

Factors™

Represented at major conferences in disaster recovery, emergency management and business continuity nationwide.

Published articles in all major industry trade journals and magazines.


Intellectual Properties

Proprietary courseware and training content including:

• “Managing the Psychological Consequences of Unconventional Terrorism”

• “Hostility and Rage Management” (HARM)

• “Behavioral Risk Management in Pandemic Influenza”

• “Corporate First Responder: Psychological Emergency Technician”


XBRM’s Clients*

*A Partial List

• General Electric• Schering-Plough• Goldman-Sachs• Sun Chemical • St. John’s

University

• United Nations• Princeton House

Behavioral Health• Ticona Celanese

AG• Global Rescue

LLCA preferred provider a violence prevention, crisis management and disaster recovery

services.


Federal Government Clients

• U.S. Dept. of Homeland Security

• Veterans’ Administration• FEMA• FBI• U.S Postal Service• National Transportation

Safety Board• U.S Public Health Service


State & City Government Clients

• State of New Mexico• State of Arizona• State of Delaware• State of New York• State of New Jersey

• City of San Francisco • City of New York• City of Knoxville• Miami-Dade• City of Philadelphia


TeleCrisis Solutions™

Telephone Threat Management System


TeleCrisis Solutions™

Telephone Threat Management System

TeleCrisis Advisor 3.1 Computer-Assisted Threat Management

Software

Crisis management resources at your fingertips…

where you need them, when you need them.


Help Desk

Call Center

Customer Service

Switchboard Operator

Hotline

Front Desk

Reception Area

Exclusively for Frontline Employees


Hardening the National Infrastructure

• Transit Systems

• Telecommunications

• Public Utilities

• Government

• Hospitals

• Corporate

• Media

• Banking

In any sector having public contact by phone, telephone threat management must be an essential component of the overall safety and security plan.


Universal Vulnerability Even the best prepared organizations are at

risk.

• Terrorism• Disasters• Workplace Violence• Other Threatening Events

Core Assumptions


TeleCrisis Advisor™ Version 3.1

Now includes specific protocols for handling written and e-mailed threats, as well as threats received by phone.

• Enhanced Threat Management Protocols

• Printable Threat Data forms for backup

• New Main Menu design


TeleCrisis Advisor 3.1™ for Windows®

Instant access to critical threat management

resources


A Virtual Safety Net

TeleCrisis Advisor 3.1 guides frontline employees through focused checklists and expert advice in handling the most likely crisis scenarios.

The instant-launching desktop application is always available with just one click.

For Windows XP® and all earlier versions.

Intuitive interface. No special computer skills are needed.

No IT support required.


TeleCrisis is a virtual safety net. It is always running in the

background. One click on the icon instantly displays the Main

Menu.

TeleCrisis Icon


Select a Threat Type

TeleCrisis Main Menu


Use the Scroll Bar to move up and down through Checklists and Tips


Pre-configure your Incident Report recipient list to include all of your key internal and external emergency contacts.


Use the Incident Report to quickly organize and communicate critical

information.


XBRM

Transforming Frontline Employees into the First Line of Defense!

The Psychology of Homeland Security™


For More Information

Extreme Behavioral Risk Management LLC

Tel 212.366.8200Fax 212.366.8558Web www.xbrm.comEmail [email protected]

The Psychology of Homeland Security™

Xbrm Overview 2009

Business

Transcript of Xbrm Overview 2009