2013 Worldwide Customer Support & Services Directory

Aerospace Group

Contents

Eaton's Aerospace Group Overview .............................................................................. 1

AOG & Emergency Contacts .......................................................................................... 2

Product Family Groups .............................................................................. 3–16

Fluid & Electrical Distribution Division - Distributor Based ....... 3–11

Beltsville, Maryland ............................................................................................ 5Bethel, Connecticut ....................................................................................................5 Coignieres, France ............................................................................................. 5Costa Mesa, California ...............................................................................................6Eastanolee, Georgia ........................................................................................... 6Gilching, Germany ............................................................................................. 6Glenolden, Pennsylvania ...................................................................................... 7.Irvine, California .................................................................................................. 7.Jackson, Michigan ............................................................................................... 8Redditch, United Kingdom ................................................................................. 8Sarasota, Florida .........................................................................................................9Serres-Castet, France ....................................................................................... 9Warwick, Rhode Island ......................................................................................10

Fuel & Motion Control Systems Division .................................. 11–16

Bedhampton, United Kingdom ......................................................................... 12Euclid, Ohio ...................................................................................................... 12Grand Rapids, Michigan .................................................................................... 13Inglewood, California ........................................................................................ 13Irvine, California ............................................................................................... 13Jackson, Mississippi ....................................................................................... 14Los Angeles, California .................................................................................... 15Titchfield, United Kingdom ............................................................................... 16

Authorized Distributors ..................................................................................................17.

Customer Support Field Representatives ...............................................................18–20

Customer Connect Portal .............................................................................................. 21

Credit Contacts ........................................................................................................ 22–23

EATON Aerospace Group EAC-200H May 2013 1

At Eaton, our job is creating

the world’s best aerospace

products and technologies

for commercial, military and

business aircraft. Eaton views

each customer relationship as

an opportunity to build on our

100-year heritage of innovation

and manufacturing excellence.

Eaton’s comprehensive power

and conveyance systems

capability provides a single

source for power management.

Our broad portfolio of hydraulic,

fuel, pneumatic, and electrical

products delivers safe, reliable

and efficient solutions for

aircraft, with an emphasis on

lower lifecycle costs, system

integration, optimized system

controls and reduced weight.

Eaton components lead the

industry in reliability and can

be found on virtually all major

commercial and military aircraft

platforms. Eaton extends its

component excellence to the

growing aftermarket sector

along with maintenance, repair

and overhaul services that

optimize aircraft performance

and lifecycle cost management.

Our focus on innovation

is defining the future of

aerospace. Eaton is pioneering

the use of lighter, stronger

composite materials that

are improving fuel efficiency

and emissions reduction.

Eaton designs fuel pumps,

hydrodynamic seals and debris

monitoring products that are

driving major advancements

in jet-engine performance.

And Eaton’s advancements

in arc-fault protection and

fuel-inerting technologies are

boosting aircraft safety.

Please visit Eaton at

www.eaton.com/aerospace

for additional information

on products and services,

distributors, a literature library,

customer success stories

and more.

Flying Safely and Efficiently with Eaton

Eaton's Aerospace Group HeritageBuilding World Class Aerospace Systems From A Proud Heritage of Component Excellence

J.C. Carter

(2007)

2 EATON Aerospace Group EAC-200H May 2013

AOG & Emergency Contact Information

Fuel & Motion Control Systems Division

If you require support after normal business hours, please contact Eaton's 24-hour AOG Support Center via one of the following numbers:• U.S. & Canada: 1-440-516-6516 • Other International: +45 32470166 If you experience difficulties with Eaton's 24-hour AOG Support Center, see the following backup AOG contacts listed per product family.

Bedhampton, United KingdomJon CrossPh: 44 (0) 2392 487.213After hours: 45 324 7.0166 Fax: 44 (0) 2392 487.238 Email: JonECross@eaton.com

Euclid, OhioSee individual contacts on page 9. After hours: 45 324 7.0166

Grand Rapids, MichiganPh: (616) 949-1090After hours: 45 324 7.0166

Inglewood, CaliforniaSee individual contacts on page 9. After hours: 45 324 7.0166

Irvine, CaliforniaAOG Customer SupportPh: (949) 452 9953 After hours: 45 324 7.0166

Jackson, MississippiJim DreaPh: (601) 987.-3452Email: JamesMDrea@Eaton.comAfter hours: 45 324 7.0166

Los Angeles, CaliforniaPh: (818) 409 0323After hours: 45 324 7.0166

Direct Supply Distributor Based The following distributor contacts apply for the Fluid & Electrical Distribution Division, and for Grand Rapids, Michigan and Titchfield, England of the Fuel & Motion Controls Division

Fluid & Electrical Distribution DivisionBeltsville, Maryland • Bethel, Connecticut • Coignieres, France • Costa Mesa, California • Eastanolee, Georgia • Gilching, Germany • Glenolden, Pennsylvania • Jackson, Michigan • Redditch, United Kingdom • Sarasota, Florida • Serres-Castet, France • Warwick, Rhode Island

Fuel & Motion Control SystemsGrand Rapids, Michigan • Titchfield, United Kingdom

Satair USA, Inc. 3993 Tradeport Blvd. Atlanta, GA 30354 USA Phone: 404-67.5-6333 Fax: 404-67.5-6311 After hours AOG: +45 324 7.0166 Website: www.satair.com

Satair A/S Amager Landevej 147.A DK-227.0 Kastrup Denmark Phone: +45 3247.0100 Fax: +45 3247.3434 After hours AOG: +45 324 7.0166 Website: www.satair.com

Satair Asia, Pte Ltd 8 Loyang Link Singapore 508897. Phone: +65 658057.30 Fax: +65 6543 07.37. After hours AOG: +45 324 7.0166 Website: www.satair.com

Asia / Pacific POC: Fara Jumat – Manager Customer Support Email: SJU@satair.com Phone: +65 6580 57.23 Fax: +65 654307.37.

The following distributor information applies only to Glenolden, Pennsylvania:

Helicopter Spares (Worldwide)

HELICOPTER SUPPORT, INC.Helicopter Support, Inc.124 Quarry RoadTrumbull, CT 06611-4816 USAContact: John Baroni Deputy Director, Regional ProgramEmail: custinfo@hsius.comPhone: 203-416-4160 800-7.95-6051Fax: 860-998-2261AOG: 203-895-8464 AOG Email: AOGHelp@HSIUS.comWebsite: www.hsius.com

The following distributor information applies only to Euclid, Ohio (Fuel & Motion Control Systems Division, Argo-Tech product line):

Upsilon International Corporation383 Van Ness Avenue, Suite 1601Torrance, California 90501 USAEmail: uicsales@upsilonintl.comPhone: 310-320-9455Fax: 310-320-9580After hours AOG: 310-212-6120

PRC - Peoples Republic of China POC: Ms. Jennifer Zhang – Manager Customer Support Email: ZYU@satair.com Phone: +86 10 80486340 Fax: +86 10 80486599

Europe / Middle East / Africa POC: Mette Backhausen - Manager Customer Support Email: MBA@satair.com Phone: +45 3247. 0261

POC: Susanne Svej - Manager Customer Support Email: SUS@satair.com Phone: +45 3247. 0154 Fax: +45 3247.0237.

North, South & Central AmericaPOC: Sandy Landrigan – Manager Customer Support Email: SLAN@satair.com Phone: +1 404-67.5-6347. Fax: +1 404-67.5-6311

EATON Aerospace Group EAC-200H May 2013 3

Pneumatic Ducting U-plex Seals™ Machined Flanges

Beltsville, MarylandCage Code: 15284FAA Certificate: XEPR787KEASA Certificate: 145.5437CAAC Certificate: F00100437

Metal Bellows High Pressure Accumulators Carbon Face Seal

Coignieres, FranceCage Code: F0562FAA Certificate: F87Y584XEASA Certificate: FR145.513

Rotationally Molded Ducts Band Clamps & Straps Flex Joints & Ducts

Eastanolee, GeorgiaCage Code: 8W928FAA Certificate: EQ0R744YEASA Certificate: 145.5460

Rynglok™ Tube Fittings Hose Assemblies Ground Service Panel

Gilching, GermanyCage Code: C2178

Pressure Sensors Pressure Transducers Pressure Switches

Bethel, Connecticut

Cage Code: 02750FAA Certificate: E1TR150NEASA #: 145.4401

Electric Power Panel LED Pushbutton Switches Throttle Control

Costa Mesa, CaliforniaCage Codes: 96182, 99145 & 27878FAA Certificate: E7AR565JEASA #: 145.5305

Fluid & Electrical Distribution DivisionProduct Examples by Location

4 EATON Aerospace Group EAC-200H May 2013

Fluid & Electrical Distribution DivisionProduct Examples by Location

Remote Controlled Circuit Breakers Power Distribution Unit Arc-Fault ® Circuit Breaker

Sarasota, FloridaCage Codes: 81640 & 76374

Brush Seals Bellows Seals Clearance Seals

Warwick, Rhode IslandCage Code: 77842FAA Certificate: VJPR395KCAAC Certifictate: F00100436EASA Certificate: EASA.145.4410

Hose Assemblies Flex Joints & Ducts Quick Disconnect Couplings

Redditch, UKCage Code: U2569

Hydrant Couplers Refueling Nozzles Hydrant Pit Valves

Irvine, CaliforniaCage Code: 0DT23

Hose Assemblies

Quick Disconnect Couplings Flexible Fuel Ducts

Jackson, MichiganCage Code: 00624

Fuel Ducts Flex Joints & Ducts Swivel Joints

Serres-Castet, FranceCage Code: FA9C4

Chip DetectorsZapper ® & Quantitative Debris

Monitoring (QDM)® System Chip Collectors

Glenolden, Pennsylvania

Cage Code: 97484

FAA Certificate #: EN0R612Y

EASA #: 145.6285

For Solenoid Valve Products Only:Cage Code: 16780

EATON Aerospace Group EAC-200H May 2013 5

Product Support Manager

Fluid & Electrical Distribution Division

The Beltsville, Maryland facility manufactures and supports products used in airframe and propulsion systems, ground based turbines and a variety of industrial applications. Products include flex joints, couplings, machined flanges, pneumatic ducting, slide joints, E-Seals™, C-Seals™, U-plex Seals™ and Micro-plex™ Seals.

Steve GrahamPh: (301) 902 3668SteveGraham@Eaton.com

New Orders Contact, Repairs & Warranty, Publications

Richard E. FisherPh: (301) 902 3443Fax: (301) 937 7027RichardEFisher@Eaton.com

11642 Old Baltimore PikeBeltsville, Maryland 20705Ph: (301) 937 4010

The Coignieres, France facility manufactures dynamic seals, main shaft seals, inter-shaft seals, gearboxes, carbon face seals, segmented radial seals, brush seals, clearance seals, welded metal bellows assemblies, hydroformed metal bellows and high pressure accumulators.

2 Rue Lavoisier BP 54 78310Coignieres, FrancePh: +33 (0) 130 69 30 00

Product Support, New Orders Contact, Training, Publications

Nathalie Mauguen-PerezPh: +33 1 30 69 3159NathalieMauguen-Perez@Eaton.com

Initial Provisioning is handled through our authorized distributors.

Coignieres, France

Beltsville, Maryland

The Bethel, Connecticut facility manufactures pressure switches and transducers, bonded foil strain gauges, solid state switches, flow indicators and temperature sensors.

Ryan BensonCustomer Specialist - Airframe & AftermarketPh: (203) 796 6056Fax: (203) 796 6313RyanBenson@Eaton.com

Customer Service Representatives

Heath CunninghamCustomer Service ManagerPh: (203) 796 6052Fax: (203) 796 6313HeathCunningham@Eaton.com

Doug SmithTechnical Services Manager PublicationsPh: (203) 796 6184Fax: (203) 796 6199DouglasCSmith@Eaton.com

Product Support & Publications

Warranty15 Durant Ave.Bethel, CT 06801Ph: (203) 796 6111

Mary Ellen OswaldCustomer Specialist R&OPh: (203) 796 6106Fax: (203) 796 6280MaryEllenOswald@Eaton.com

Bethel, Connecticut

6 EATON Aerospace Group EAC-200H May 2013

Fluid & Electrical Distribution Division

The Costa Mesa, California facility manufactures lighted pushbutton switches, electronic subsystems and displays, integrated keyboards, panels and pilot controls.

Customer Service Representatives

Karen WilliamsCustomer Service ManagerWarranty & RepairsPh: (949) 722-4230Fax: (714) 957 6178KarenLWilliams@Eaton.com

3184 Pullman Costa Mesa, CA 92626Ph: (949) 642 2427

Costa Mesa, California

Dave RoznosCustomer Service & Aftermarket ManagerPh: (949) 722 4219Fax: (714) 957 6178DavidRoznos@Eaton.com

Livonia DavisCustomer Account ManagerDomestic Operators & ReferralsPh: (949) 722 4468Fax: (714) 957 6178LivoniaSDavis@Eaton.com

Pamela GrayCustomer Account ManagerInt'l Operators & ReferralsPh: (949) 722 4451Fax: (714) 957 6178PamelaAGray@Eaton.com

Patti HagerCustomer Account ManagerDomestic Operators & ReferralsPh: (949) 722 4469Fax: (714) 957 6178PattiHager@Eaton.com

Product Support & Warranty

Karen WilliamsCustomer Service ManagerWarranty & RepairsPh: (949) 722-4230Fax: (714) 957 6178KarenLWilliams@Eaton.com

Publications

Dave RoznosCustomer Service & Aftermarket ManagerPh: (949) 722 4219Fax: (714) 957 6178DavidRoznos@Eaton.com

The Eastanolee (Toccoa), Georgia facility manu-factures a variety of pneumatic systems components, including V-band couplings, sheet metal and machined flanges, flex joints and ducts, band clamps and straps and rotationally molded ducts.

Jim HelgelandRepair & Overhaul OperationsTeam LeaderPh: (706) 779 7539JamesMHelgeland@Eaton.com

V-Band Couplings, Clamps

Tech SupportTOCGA-TechSupport@Eaton.com

Technical Product Support & Repair Contacts

Tony EnglishRepair & Overhaul Material Specialist & Customer AdministratorPh: (706) 779 7581TonyMEnglish@Eaton.com

Pam DeFoorCustomer Service AdministratorPh: (706) 779 7513PamEDeFoor@Eaton.com

Training

Mike JonesPh: (706) 779 7530Fax: (706) 779 7530MikeWJones@Eaton.com

90 Clary ConnectorEastanolee, GA 30538Ph: (706) 779 3351

Eastanolee, Georgia

The Gilching, Germany facility manufactures hose assemblies, clamps, flex fuel ducts, ECS ducts, Rynglok™ tube fitting system, flanges and hydraulic distribution systems, and performs repair and overhaul of hydraulic pumps and motors.

New Orders Contact

Andreas LoederPh: 49 (0) 8105 7512AndreasLoeder@Eaton.com

Customer Service Contact

Leigh HaywoodPh: 49 (0) 8105 7513 LeighHaywood@Eaton.com

Rudolf-Diesel-Straße82205 GilchingGermanyPh: 49 (0) 8105 7530

Technical Support

Jochen Meidlein Ph: 49 (0) 8105 7541 JochenMeidlein@Eaton.com

Initial Provisioning is handled through our authorized distributors.

Training

Herbert HeinzingerPh: 49 (0) 8105 7536HerbertHeinzinger@Eaton.com

Technical Publications

Markus GillmeisterPh: +49 8105 7524Fax: +49 8105 7562MarkusGillmeister@Eaton.com

Gilching, Germany

EATON Aerospace Group EAC-200H May 2013 7

The Irvine, California facility manufactures and supports Eaton's Carter® ground fueling products, including refueling nozzles, hydrant valves, hydrant couplers, inline and bypass pressure control valves, digitial pressure control systems, breakaway couplings, unisex couplings, electronic filter water slug control valves, and bottom loading system components.

Accounts Manager/Training

Customer Service Representatives9650 Jeronimo RoadIrvine, California 92618Ph: (949) 452 9500

Debby McCormickPh: (949) 452 9912Fax: (949) 452 9992DebbyMcCormick@Eaton.com

Karl DeiblerPh: (949) 452 9924Fax (949) 452 9992KarlDeibler@Eaton.com

Government/MilitaryJon HatcherPh: (210) 651 6367JonPHatcher@Eaton.com

North American DistributorsEric BolingPh: (847) 202 0488EricBoling@Eaton.com

International DistributorsMichael WallsPh: (631) 742 5500MichaelWalls@Eaton.com

North American OEMsPeter BuffkinPh: (913) 586 5220PeterBuffkin@Eaton.com

New Orders Contact

Fluid & Electrical Distribution Division

Irvine, California

The Glenolden, Pennsylvania facility manufactures and supports liquid level measuring sensors, oil debris monitoring systems, Tedeco ® chip collectors, chip detectors, fillers, breathers, level indicators, Zapper ® and Quantitative Debris Monitoring (QDM) ® systems.

Steve AlbrechtRepairs AdministratorPh: (610) 522 4961Fax: (610) 522 4902StevenEAlbrecht@Eaton.com

Pat BirchCustomer Service ManagerPh: (610) 522 4099Fax (610) 522 4900GeorgePBirch@Eaton.com

Customer Service Representatives

24 E. Glenolden AvenueGlenolden, Pennsylvania 19036Ph: (610) 522 4000

New Order

Contacts

Kristen HornePh: (610) 522 4062Fax: (610) 522 4900KristenMHorne@Eaton.com

Solenoid Valve Product Only (Cage Code: 16780)Fran EldridgePh: (610) 522 4052Fax: (610) 522 4900FrancesMEldridge@Eaton.com

Publications

Linda GoodPh: (610) 522 4958Fax: (610) 522 4902LindaMGood@Eaton.com

Repairs

Warranty Contacts

Steve Albrecht Ph: (610) 522 4961 Fax: (610) 522 4900 StevenEAlbrecht@Eaton.com

Solenoid Valve Product Only (Cage Code: 16780)

Fran EldridgePh: (610) 522 4052Fax: (610) 522 4900FrancesMEldridge@Eaton.com

For repair of Solenoid Valve Products, contact:Aero-Craft Hydraulics, Inc.392 North Smith AvenueCorona, CA 9288Ph: (951) 736 4690Fax: (951) 736 4699

Product Support & Training

Pat BirchCustomer Service ManagerPh: (610) 522 4099Fax (610) 522 4900GeorgePBirch@Eaton.com

Glenolden, Pennsylvania

Technical Publications, Product Support, TrainingRobert SbonekPh: (949) 452 9985RobertLSbonek@Eaton.com

8 EATON Aerospace Group EAC-200H May 2013

Fluid & Electrical Distribution Division

The Redditch, UK facility manufactures hose assemblies, facility rigid tube assemblies, quick disconnect couplings, swivels, V-band couplings, band straps, instrument mount clamps, formed flanges, machined flanges and flex joints and ducts.

TrainingAga ElliottPh: 44 (0) 1527 505301AgaElliott@Eaton.com

Technical SupportMarcus HolmesPh: 44 (0) 1527 505335MarcusDHolmes@Eaton.com

Broad Ground RoadLakeside, RedditchWorchestershire B98 9YSUKPh: 44 (0) 1527 517555

Technical PublicationsPaul A SmithPh: 44 (0) 1527 505312PaulSmith2@Eaton.com

Initial Provisioning is handled through our authorized distributors.

Redditch, United Kingdom

The Jackson, Michigan facility manufactures and supports hose and coupling products including bulk hose and fittings, standard and special hose assemblies, permanent tube fittings, Rynglok™ tube fitting system, flexible fuel lines and couplings and quick disconnect couplings.

Technical Product Support, Repair & Training Contacts300 East AvenueJackson, MichiganPh: (517) 787 8121

Jackson, Michigan

New Orders Contact

Ph: (517) 789 2747 Fax: (517) 789 2769

Hose Products —OEM, Government & Distributors

Ray PutnamPh: (517) 789 2806Fax: (517) 789 2675RaymondPPutnam@Eaton.com

James Mayo Ph: (517) 789 2780Fax: (517) 789 2675JamesAMayo@Eaton.com

Quick Disconnects, Swivels, Fuel Ducts

Tom LesagePh: (517) 789 2819Fax: (517) 789 2675TomCLesage@Eaton.com

Tooling, Government & Distrbutors

The Sarasota, Florida facility manufactures and supports specialized products for power and load management, including power relays, remote control circuit breakers, toggle switches, circuit breakers, pushbutton and limit switches and high power modules.

Customer Service Account Managers2250 Whitfield AvenueSarasota, Florida 34234Ph: (941) 758 7726

Laura ShineCustomer Service Account Manager Ph: (941) 751 7105LauraAShine@Eaton.com

Keith HohlerCustomer Service Account Manager Ph: (941) 739-7225KeithAHohler@Eaton.com

Shane ShipleyCustomer Service Account Manager Ph: (941) 751 7115ShaneShipley@Eaton.com

Troy SnettingCustomer Service Account Manager Ph: (941) 739-7148TroyJSnetting@Eaton.com

Bruce JohnstonCustomer Service ManagerPh: 941-751-7124Fax: 941-751-7173BruceDJohnston@Eaton.com

Matt KellyCustomer Service Account Representative Ph: 941-751-7147Fax: 941-751-7173MatthewJKelly@Eaton.com

Sarasota, Florida

Technical Publications

TechPubJacksonMI@eaton.com

Technical PublicationsLeo Roi Ph: 941-751-7149Fax: 941-751-7173LeoHRoi@Eaton.com

EATON Aerospace Group EAC-200H May 2013 9

Fluid & Electrical Distribution Division

The Warwick, Rhode Island facility manufactures a variety of seal products, including pressure balanced carbon face seals, mainshaft bearing seals, welded metal bellows seals, circumferential segmented seals, clearance seals, brush seals, seal and support housing assemblies, mating rings, rotors, face plates and high performance mechanical seals.

New Orders, Repairs, Technical Publications, Warranty & Training

Dawn Degnan Ph: (401) 473 2324Fax: (401) 461 4310 Alt Fax: (401) 941 8795DawnCDegnan@eaton.com

15 Pioneer AvenueWarwick, Rhode Island 02888Ph: (401) 781 4700

Serres-Castet, France

The Serres-Castet, France facility manufactures hose assemblies, formed tube assemblies, end fittings, adapters, high pressure Rynglok™ tube fittings, self-sealing quick disconnect fluid couplings, frangible couplings, fuel ducts, swivel joints, fuel handling products, mechanical seals, V-band couplings, sheet metal flanges, machined flanges, flex joints and ducts, bellows joints and ducts and sheet metal band clamps and straps.

New Orders

Customer ServicePh: 33 (0) 5 59 33 38 68Fax: 33 (0) 5 59 33 38 74 NathaliePerez@Eaton.com

62 Chemin de Pau64121 Serres-CastetFrancePh: 33 (0) 5 59 33 38 64

Technical Publications

Francois MartinezPh: 33 (0) 1 64 97 50 91Fax +33 1 64 97 72 14FrancoisRMartinez@Eaton.com

Initial Provisioning is handled through our authorized distributors.

Training

Fabian LambertPh: 33 (0) 5 59 33 38 61FabianLambert@Eaton.com

Warwick, Rhode Island

10 EATON Aerospace Group EAC-200H May 2013

Fuel & Motion Control Systems DivisionProduct Examples by Location

Inglewood, California

Cage Code: 0CMF7ATA Chapters: 49 & 73

FAA Repair Station for Main Engine and APU Fuel Pumps

5000 PSI Engine Drive Pump A330 HDMG AC Motorpump

Bedhampton, UK

Cage Code: K4413ATA Chapters: 24, 27, 29, 32FAA Certificate #: VS6Y531JCAA #: UK.145.00817CAAC #: F04400198

Actuators Actuator Controller Thrust Reverser Lockout Actuator

Grand Rapids, Michigan

Cage Codes: 17472, 99145, 09790 & 72121FAA Certificate #: VK6R687NEASA #: 145.5037

Largest Capacity Main Engine Fuel Pump GeNX Engine Fuel Pump

Variable Displacement Ring Pump (VDRP)

Euclid, Ohio

Cage Code: 59875ATA Chapters: 28, 73, 75 & 79FAA Certificate: A6GR410JEASA Certificate: 145.4167

CAAC Certificate: F00100321

EATON Aerospace Group EAC-200H May 2013 11

Fuel & Motion Control Systems DivisionProduct Examples by Location

Nose Wheel Steering System Filter Module Hydraulic Oil Reservoir

Los Angeles, California

Cage Codes: 99643, 76050, 09890 & 52906FAA Certificate #: FH3R501LEASA Certificate #: 145.4998

Engine Driven Pump Power Transfer Unit Integrated Power Pack

Jackson, Mississippi

Cage Codes: 62983 & 90166 ATA Chapters: 21, 24, 25, 27, 28, 29, 32, 38, 49, 50, 52, 66 & 76

FAA Certificate #: EF4R152MEASA #: 145.4999

Boost Pump and Canister Wing Transfer Fuel PumpTwin Motor Actuator

Tichfield, UK

Cage Codes: K2523, inclusive of U1918 & U9084ATA Chapters: 20, 21, 24, 25, 26, 27, 28, 29, 30, 32, 34, 36, 37, 38, 41, 47, 49, 52, 56, 63, 70, 71, 73, 75, 77, 78, 79, 80 & 82FAA Certificate: G7EY819JCAA Certificates: UK.21G.2336 & UK.145.00769CAAC Certificate: F04400442

Fuel Transfer Pump Aerial Refueling Probe Level Control Valve

Irvine, California

Cage Code: 86090ATA Chapters: 28FAA Certificate: QCSR241KEASA Certificates: 145.4057

12 EATON Aerospace Group EAC-200H May 2013

Customer Service Representatives

Helen StrleCustomer Support Ph: (216) 692 5921Fax: (216) 692 5293 HelenMStrle@Eaton.com

Kurt KachlerProduct Sales Manager Ph: (216) 692 6121Fax: (216) 692 5293 KurtAKachler@Eaton.com

Linda KaufmanMRO Customer ServicePh: (216) 692 5925Fax: (216) 692 5303LindaLKaufman@Eaton.com

The Euclid, Ohio facility manufactures and supports main engine fuel pumps, APU pumps, gear motors, lube and scavenge pumps, airframe boost and transfer pumps.

Paul McKennaSpares Customer Service Representative (Commercial), New Order ContactPh: (216) 692 7151Fax: (216) 692 6029 PaulRMcKenna@Eaton.com

Customer Service Managers

23555 Euclid AvenueEuclid, OH 44117Ph: (216) 692 6000

Fuel & Motion Control Systems Division

Product Support Manager

Uzoa DarwichzadaCustomer Service Manager Ph: (216) 692 5221Fax: (216) 692 5293 UEDarwichzada@eaton.com

Gina MatthewsCustomer Support Ph: (216) 692 5864Fax: (216) 692 5293 GinaMatthews@Eaton.com

Cindy DorseyMRO Customer Support Ph: (216) 692 7029Fax: (216) 692 5303 CynthiaSDorsey@Eaton.com

Kerry GuiherMRO Operations Manager Ph: (216) 692 6233Fax: (216) 692 5303 KerryGuiher@Eaton.com

Paul HartySales & Support ManagerAmericas & Military Business Ph: (216) 692 9076Fax: (216) 692 5293 PaulWHarty@Eaton.com

Adrian ThomsonSales & Support Manager Europe, Middle East & Africa Ph: +44 (1329) 85-3063Fax: +44 (1329) 85-3813AdrianThomson@Eaton.com

Euclid, Ohio

The Bedhampton, England facility manufactures, supports and services hydraulic system parts and products, including Eaton's Vickers® hydraulic pumps, hydraulic motors, electric motorpumps, power transfer units, hydraulic power packages, hydraulic motor driven AC/DC generators and generator control units.

Repair Customer Service Representatives

Emma WalkerSenior Customer Service Representative Ph: 44 (0) 2392 487215Fax: 44 (0) 2392 487238EmmaWalker@Eaton.com BDHUK_CustomerServices@Eaton.com

Jon CrossCustomer Account ManagerPh: 44 (0) 2392 487213Fax: 44 (0) 2392 487238 JonECross@Eaton.com

Customer Service Managers

David J WilliamsSpares Manager Ph: 44 (0) 2392 487297Fax: 44 (0) 2392 487238 DavidJWilliams@Eaton.com BDHUK_CustomerServices@Eaton.com

Larchwood AvenueBedhampton, HavantHampshire P09 3QLUKPh: 44 (0) 2392 487260

Kelly LaverCustomer Service Representative Ph: 44 (0) 2392 489511Fax: 44 (0) 2392 487238 KellyLaver@Eaton.com BDHUK_CustomerServices@Eaton.com

New Order Contacts & Commercial ManagerJohn MartinPh: +44 (0) 2392 487201Fax: +44 (0) 2392 487238JohnHMartin@eaton.com

Warranty, Training & Publications Steve BadenochPh: +44 (0) 2392 487206SteveBadenoch@Eaton.com

Additional Contact Information

Steve BadenochProduct Support ManagerPh: +44 (0) 2392 487206Fax: +44 (0) 2392 487238SteveBadenoch@Eaton.com

Product Support

Andrew StewartCustomer Service Representative Ph: +44 (0) 2392 487210Fax: +44 2392 487238 AndrewStewart@eaton.com BDHUK_CustomerServices@Eaton.com

Bedhampton, United Kingdom

EATON Aerospace Group EAC-200H May 2013 13

Fuel & Motion Control Systems Division

Inglewood, CaliforniaCustomer Service Representatives

Henry QuattlebaumProduction Coordinator Ph: (310) 670 4020Fax: (310) 670 9633 HenryQuattlebaum@Eaton.com

Margaret CookSenior Technical Assistant Ph: (310) 670 4020Fax: (310) 670 9633 MargaretQCook@Eaton.com

Sharky IkedaMRO Operations Manager Ph: (310) 670 4020Fax: (310) 670 9633 SharkyIkeda@Eaton.com

Eaton's FAA Repair Station in Inglewood, California repairs and overhauls main engine and APU fuel pumps.

International DistributorUpsilon International Corp.383 Van Ness Avenue, Suite 1601Torrance, California 90501USAPh: (310) 320 9455Fax: (310) 320 9580Telex: (910) 380 5120SITA: LAXUPCRAttn: John Wilkinsjcwilkins@upsilonintl.com

Upsilon International is on Spec 2000

204 Hindry AvenueInglewood, California 90301Ph: (310) 670 4020

The Grand Rapids, Michigan facility manufactures electro-mechanical components and systems used in flight controls, door actuation systems, landing gear systems and utility systems. Products include linear actuators, rotary actuators, throttle controls, flap/slat actuation systems,and cargo handling rollers.

Customer Service Representatives

Dave RosinNew Order Contact(Military)Ph: (616) 831 8442DaveKRosin@Eaton.com

Mary K. GriffinRepairs Administrator(Military)Ph: (616) 831 8448MaryKGriffin@Eaton.com

Yvonne M. GreenwoodRepairs Administrator Ph: (616) 831 8386YvonneMGreenwood@Eaton.com

Michael R. MichaudRepairs AdministratorPh: (616) 831 8438MichaelRMichaud@Eaton.com

3675 Petterson Ave SEGrand Rapids, Michigan 49512Ph: (616) 949 1090

Grand Rapids, Michigan

Steve JacobsCustomer Service RepresentativePh: (616) 831-8327StephenCJacobs@Eaton.com

Jeff BakerCustomer Service ManagerPh: (616) 831-8372JeffreyABaker@Eaton.com

Customer Service Representatives

Joe BrownSr. Repair Administrator Ph: (949) 452 9942JosephBrown@Eaton.com

The Irvine, California facility manufactures, supports and services airframe fuel pumps, systems and components, including boost pumps, transfer pumps, in-line pumps, refueling sub-systems, fuel feed sub-systems, aerial refueling pumps, and fuel computers.

Curtis HicklingRepair Station Supervisor/SparesPh: (949) 452 9937CurtisHickling@Eaton.com

9650 Jeronimo RoadIrvine, California 92618Ph: (949) 452 9500

Kelly HoweManufacturing & Repair Station Manager Ph: (949) 452 9729KellyHowe@Eaton.com

Joe SorianoRepair Station Quality Manager Ph: (949) 452 9943JoeSoriano@Eaton.com

Thien NguyenProduct Support Engineer Ph: (949) 452 9529ThienNguyen@Eaton.com

Wesley BaldoSpares/Repair Administrator Ph: (949) 452 9708WesleyBaldo@Eaton.com

Tyler FinneganProduct Support Engineer Ph: (949) 452 9558TylerFinnegan@Eaton.com

Irvine, California

Technical Publications

Joe SorianoPh: (949) 452 9943JoeSoriano@Eaton.com

Technical Publications

Dan LevandowskiPhone: (616) 831-8421FAX: (616) 831-0808DanielALevandowski@eaton.com

14 EATON Aerospace Group EAC-200H May 2013

Fuel & Motion Control Systems Division

The Jackson, Mississippi facility manufactures, supports and services hydraulic system parts, including hydraulic pumps, hydraulic motors, electric motorpumps, power transfer units, pump packages and hydraulic systems.

5353 Highland Drive Jackson, Mississippi 39206Ph: (601) 987 2811

Guy HeyingProduct Line ManagerCommercialPh: (601) 987 3260Fax: (866) 213 7389GuyHeying@Eaton.com

John SchuermanProduct Support Manager,Warranty Contact, TrainingPh: (601) 987 3446Fax: (866) 213 7385JohnSchuerman@Eaton.com

Technical Publicatioins

Scott HughesPh: (601) 987 4759ScottHughes@Eaton.com

Tracy TatumCustomer Service RepresentativeOEM/Military RepairsPh: (601) 987 3322Fax: (866) 294 7519TracyTatum@eaton.com

Luther GriffinCustomer Service RepresentativeOEM/Military RepairsPh: (601) 987 3455Fax: (866) 246 0864LutherCGriffin@eaton.com

Daphanie UnderwoodCustomer Service RepresentativeOEM/Military RepairsPh: (601) 987 5253Fax: (866) 239 7950DaphanieCUnderwood@eaton.com

Cynthia WalkerCustomer Service RepresentativeCommercial RepairsPh: (601) 987 4742Fax: (866) 286 6841CynthiaWalker@eaton.com

Jill HisawCustomer Service RepresentativeCommercial SparesPh: (601) 987 4774Fax: (866) 287 6215JillTHisaw@eaton.com

Pam MyersCustomer Service RepresentativeCommercial SparesPh: (601) 987 3216Fax: (866) 783 2578PamMyers@eaton.com

Gigi CreelCustomer Service RepresentativeCommercial SparesPh: (601) 987 3424Fax: (866) 873 9713GiselleMCreel@eaton.com

Essie WilliamsCustomer Service RepresentativeCommercial RepairsPh: (601) 987 3469Fax: (866) 213 7391EssieWilliams@eaton.com

Heather LeeCustomer Service RepresentativeCommercial SparesPh: (601) 987 3349Fax: (601) 987 3429HeatherLee@eaton.com

Customer Service Representatives – Commercial Repairs

Military/OEM Repairs

Mike HamlettCustomer Service Manager, Military RepairsPh: (601) 987 3255Fax: (601) 987 3429MikeHamlett@Eaton.com

Product Support Manager

Product Line Managers

Customer Service Representatives – Commercial Spares

Kirk McDanielSr. Contracts Administrator - Government Direct Spares SalesPh: (601) 987 3273Fax: (866) 917 3958KirkMcDaniel@eaton.com

Government Direct Spares

Andrew LearmanCustomer Service ManagerCommercial SparesPh: (601) 987 3243Fax: (601) 714 1514AndrewLearman@eaton.com

Angela ThompsonContract AdministratorCommercial RepairsPh: (601) 987 4795Fax: (601) 987 3429AngelaThompson2@eaton.com

David GriffinCustomer Service ManagerCommercial RepairsPh: (601) 987 3315Fax: (601) 987 3429DavidLGriffin@eaton.com

Jackson, Mississippi

EATON Aerospace Group EAC-200H May 2013 15

Fuel & Motion Control Systems Division

Chris GillespieSr. Contracts AdministratorPh: (818) 409 0262Fax: (818) 241 7551ChrisEGillespie@Eaton.com

Customer Service Representatives

Julie BamrickSpares SalesSr. Contracts Administrator New Order Contact Ph: (818) 409 0267Fax: (818) 409 1565JulieBamrick@Eaton.com

The Los Angeles, California facility manufactures, supports and services hydraulic and pneumatic system parts and products, including hydraulic valves used in landing gear, nose wheel steering, flight control, and utility applications, brake metering and control valves, door snubbers, filter modules, thrust reversers, hydraulic controls and actuators, linear hydraulic actuators and cylinders for a variety of utility and flight control applications, and pneumatic valves and regulators.

4690 Colorado Boulevard Los Angeles CA 90039Ph (818) 409 0200

Customer Service Manager

Robert (Bob) Comeau Sr.Aftermarket ManagerPh: (818) 409 1524Fax: (818) 241 7551RobertComeauSr@Eaton.com

Margaret CookseyTechnical Publications & TrainingPh: (818) 409 0264MargaretCooksey@Eaton.com

Technical Assistance/ Logistical Support

Valerie Rigoni DiDomenicoDirect Government Spares Sales Contract AdministratorPh: (818) 409 0324Fax: (818) 241 3772ValerieRigoni@Eaton.com

Elizabeth PetersonAftermarket Lead - RepairsPh: (818) 409 0323Fax: (818) 241 7551ElizabethMPeterson@Eaton.com

Jeraye PowersRepair & OverhaulContracts AdministratorPh: (818) 409 1564Fax: (818) 241 7551JarayePowers@Eaton.com

Los Angeles, California

16 EATON Aerospace Group EAC-200H May 2013

Fuel & Motion Control Systems Division

The Titchfield, England facility manufactures and supports fuel management systems parts, including pumps, valves, and actuation components. Other products include electrical generation systems, pneumatic controls equipment, composites and ducting.

Abbey ParkSouthampton RoadTitchfield, FarehamHampshirePO14 4QAUKPh: 44 (0) 1329 853000

Commercial Service Contacts

Warranty ContactStuart TuckerPh: 44 (0) 1329 853945Fax: 44 (0) 1329 853714 StuartGTucker@Eaton.com

PublicationsGary LeinsterPh: 44 (0) 1329 853963Fax: 44 (0) 1329 853714GaryMLeinster@Eaton.com

TrainingBrian WilkesPh: 44 (0) 1329 853596Fax: 44 (0) 1329 853714BrianDWilkes@Eaton.com

Repairs Customer Service Representatives

Ian RosewarneCommercial Manager, Aftermarket Ph: +44 (0) 1329 853346Fax: +44 (0) 1329 853714 Mobile: +44 (0) 7775 647409 IanRosewarne@Eaton.com

Stuart TuckerTechnical Manager Ph: +44 (0) 1329 853945Fax: +44 (0) 1329 853714Mobile: +44 (0) 7771 955365 StuartGTucker@Eaton.com

Norman AustenOperations Manager, AftermarketPh: +44 (0) 1329 853511Fax: +44 (0) 1329 853714 Mobile: +44 (0) 7764 654759 NormanJAusten@Eaton.com

Brian WilkesTechnical Support/Technical Training Ph: +44 (0 )1329 853596Fax: +44 (0) 1329 853714Mobile: +44 (0) 7879 481945 BrianDWilkes@Eaton.com

Gayle Upshon-EllisonSpares Distribution Manager Ph: +44 (0) 1329 853700Fax: +44 (0) 1329 853714Mobile: +44 (0) 7788 421701 GayleUpson-Ellison@Eaton.com

Daryl PresdeeILS Manager, Retrofit Ph: +44 (0) 1329 853595Fax: +44 (0) 1329 853714Mobile: +44 (0) 7814 719481 DarylCPresdee@Eaton.com

Dan CooperAccount Manager, Commercial Aftermarket Ph: +44 (0) 1329 853415Fax: +44 (0)1329 853714Mobile: +44 (0)7814 371990DanCooper@Eaton.com

Lisa HiggsCustomer Service Representative,Repairs USA/Europe Accounts Ph: +44 (0) 1329 853092Fax: +44 (0) 1329 853778 Mobile: +44 (0)7772 010517LisaHiggs@Eaton.com

Eleanor MeeCustomer Service Representative,Repairs Asia Pacific & Middle East AccountsPh: +44 (0)1329 853064Fax: +44 (0)1329 853778 Mobile: +44 (0)7972 206179EleanorMee@Eaton.com

Gavin FergusonLead Customer Service Representative, Repairs Ph: +44 (0) 1329 853751Fax: +44 (0) 1329 853778 Mobile: +44 (0)7909 682989 GavinFerguson@Eaton.com

Adrian Williams Repairs Service Desk Manager,Aftermarket Ph: +44 (0) 1329 853800Fax: +44 (0) 1329 853778Mobile: +44 (0) 7791 561138AdrianWilliams@Eaton.com

Titchfield, United Kingdom

Additional Contact Information

EATON Aerospace Group EAC-200H May 2013 17

Eaton has a comprehensive network of authorized

distributors who provide worldwide support for the aviation

industry. To quickly locate a distributor for your specific needs,

visit Eaton's web site at "www.eaton.com/aerospace" and

click on "Distributor Locator".

AuthorizedDistributors

18 EATON Aerospace Group EAC-200H May 2013

CustomerSupport Field Representatives

Eric AldenDirector, Customer ServicesPh: (949) 253 2129Cell Ph: (949) 466 5186EricDAlden@Eaton.com

Eaton's Aerospace Customer Support Regional Managers (CSRM), Military Sales Support Managers (MSSM), and Technical Support Regional Managers (TSRM) provide around-the-clock global support for all commercial, commuter, business, military, and marine platforms in service.

Your single point of contact for all customer support issues can be found within the Customer Account Team (CAT) made up of a focused CSRM/TSRM or MSSM/TSRM pairing for commercial and military, respectively. Think of your Eaton CAT as your ambassador. From the purchase of your platform through to its retirement from service, your Eaton CAT will orchestrate activities that provide uncompromising customer service and ensure Eaton's products and systems perform with the highest reliability and the lowest life cycle cost.

Your Eaton CSRM or MSSM is your primary contact in the business relationship. They understand your business, and provide tailored assistance and guidance by structuring

maintenance programs, service and upgrade programs, new technology introductions, and crucial logistic services.

Your Eaton TSRM is your contact for Eaton product technical issues and your partner in reliability studies, product improvement modifications, training, technical manual reviews and new product introductions.

Supporting your CSRM and TSRM are the team of Eaton Lead Customer Support Representatives (LCSR). They are responsible to oversee the communication, training, and execution of all Eaton's Aerospace product support agreements through the manufacturing sites and global service centers. They provide liaison between our customers and services centers with respect to customer service performance.

All of the members of your Eaton support team are dedicated to your business and providing an uncompromising level of service and technical support for all Eaton products in your platforms.

EATON Aerospace Group EAC-200H May 2013 19

Mike NemetiAmericas Regional Director, Customer SupportPh: (269) 262 0395Cell Ph: (616) 304 8694MikeNemeti@Eaton.com

Dale CarterTSRMEastern Region/NorthAmerica/CaribbeanPh: (616) 831 8239Cell Ph: (616) 581 3896DaleWCarter@Eaton.com

John RogersCSRMCentral Region/Americas Ph: (978) 531 6389Cell Ph: (978) 578 7027JohnRogers@Eaton.com

Jon CarlsonCSRM Northern Region/North AmericanPh: (406) 587 0606Cell Ph: (406) 781 3271 JonathanCarlson@Eaton.com

Dwayne CohenTSRMPh: (651) 730 5600Cell Ph: (651) 592 2585DwayneCohen@Eaton.com

Customer Support Field RepresentativesAmericas, Car ibbean, Hawaii

Europe, Afr ica, Middle East, Russia

Michel BaselgaTSRMWestern & Southern Europe, North AfricaPh: +33 (0) 5 34 56 42 00Cell Ph: +33 (0) 6 87 21 70 48MichelBaselga@Eaton.com

Massimo ZavaCSRMCentral, Southern, Eastern EuropePh: +39 02 95 54 22 56Cell Ph: +39 335 6323856MassimoZava@Eaton.com

Asia — Pacific Region/P.R. China, India

Don BlackCSRMCountry: Philippines, Australia, New Zealand, Hong Kong, French Polynesia Island, New Caledonia, Papua New GuineaPh: +63 2 816 0148Cell Ph: +63 917 8320 747DonBlack@Eaton.com

Jiunn Yik LekCSRMCountry: Singapore, Malaysia, Taiwan, Japan, Laos, Cambodia, Myanmar, NepalPh: +65 6270 9133Cell Ph: +65 9640 9694JiunnYikLek@Eaton.com

Judy PengSenior Customer Support RepresentativeCountry: ChinaPh: +86 21 63879988 x 740Cell Ph: +86 13636369313JudyPeng@Eaton.com

Hock Ann SohAsia Regional Director, Customer SupportPh: +65 (0) 6285 7458Cell Ph: +65 (0) 9663 1032HockAnnSoh@Eaton.com

Shuyu WeiCSRMCountry: ChinaPh: +86 21 63879988Cell Ph: +86 136 6167 3394ShuyuWei@Eaton.com

Rocky HuCSRMCountry: ChinaPh: +86 21 52000099Cell Ph: +86 189 1868 8690RockyHu@Eaton.com

Gibson TeoCSRMCountry: Singapore, South Korea, Thailand, Vietnam, Indonesia, Bhutan, Brunei, MacauPh: +65 6270 9133Cell Ph: +65 9680 4697GibsonTeo@Eaton.com

Mohamed BelhajCSRMMiddle-East & North Africa Ph: +971 4 33 13 938Cell Ph: +971 508 853 044MohamedBelhaj@Eaton.com

Heinz MaltzahnTSRMNorthern & Eastern Europe, RussiaPh: +49 (0) 6081 103 224Cell Ph: +49 (0) 178 2801221HeinzMaltzahn@Eaton.com

Steve GreenfieldTSRMNorthern Europe, Central & South AfricaPh: +44 (0) 23 9248 7251Cell Ph: +44 (0) 7768 478719SteveGreenfield@Eaton.com

Angela BontempoLCSR Europe, Middle EastPh: +39 02 95 54 22 22Cell Ph: +39 348 288 5839AngelaBontempo@Eaton.com

Jerome AygatEurope/MEA Regional Director, Customer SupportPh: +33 (0) 5 34 56 42 04 Cell Ph: +33 (0) 6 15 19 83 75JeromeAygat@Eaton.com

Daisy Bonhoure LCSR Western EuropePh: +33 (0) 5 34 56 42 03 Cell Ph: +33 (0) 6 48 24 05 64 DaisyBonhoure@Eaton.com

Ian StokesCSRMCentral & Southern Africa, Northern Europe, CIS, Russia &TurkeyCell Ph: +44 (0) 7891 305135IanStokes@Eaton.com

Jeff EvansCSRM Eastern Region/North America/CaribbeanPh: (601) 987 3398Fax: (866) 914 6091JeffreyEvans@Eaton.com

Leandro MarquesCSRM South AmericaPh: 55 11 7612 9810Cell Ph: 55 11 7612 9810 LeandroRMarques@Eaton.com

Mark TwymanCSRM Western Region/North America/HawaiiPh: (530) 887 1162Cell Ph: (951) 858 4488MarkTwyman@Eaton.com

Narendra ShamaraoCSRMCountry: India SubcontinentPh: +91 80 49012200Cell Ph: +91 9 538997312NarendraShamarao@Eaton.com

Coralie GuillonCSRMWestern EuropeCell Ph: +33 (0) 6 08 56 58 65CoralieGuillon@Eaton.com

20 EATON Aerospace Group EAC-200H May 2013

Mark MorrowDistribution ManagerPh: (517) 789 2707Cell Ph: (517) 937 1187MarkDMorrow@Eaton.com

Mike RupleMilitary Accounts, Director, Customer SupportCell Ph: (941) 928 3065MichaelDRuple@Eaton.com

Jan BethkeTSRMU.S. MilitaryPh: (610) 522 4089Cell Ph: (856) 371 4226JanJBethke@Eaton.com

Customer Support Field Representatives

Helar ChavezManager, Strategic Programs and CPMPh: (480) 283 0395Cell Ph: (480) 363 9553HelarGChavez@Eaton.com

Marsena CovingtonDLA Account ManagerPh: (517) 782 8603 Cell Ph: (517) 392 0122MarsenaYCovington@Eaton.com

Scott ThomasManager, Life Cycle ServicesCell Ph: (317) 604 0340ScottAThomas@Eaton.com

Jeff KroloppEntry Into Service ManagerPh: (949) 722 4204Cell Ph: (949) 378 4690JeffreyJKrolopp@Eaton.com

Patrick CabralEntry Into Service ManagerPh: (530) 347 7470Cell Ph: (707) 235 9489PatrickJCabral@Eaton.com

Chris CarsonMSSMU.S. Navy/MarinesCell Ph: (601) 209 9408ChrisCarson@Eaton.com

Military

Mel DrummondService Operations ManagerPh: (949) 253 2136MelDrummond@Eaton.com

Peter BennettMRO Manager Ph: (401) 473 2219Cell Ph: (401) 225 7507PeterBennett@Eaton.com

Service Operations

Chris KnightCustomer Relationship Management ManagerPh: (517) 789 2750Cell Ph: (517) 937 3151ChrisAKnight@Eaton.com

DistributionCustomer Platform Management and Entry Into Service

Terry TruettMSSM U.S. ArmyCell Ph: (910) 364 1643 TerryTruett@Eaton.com

Priya DuttStrategic Planning and Customer Service Manager Aerospace Pune TeamPh: 91-9765567137BishnupriyaDutt@Eaton.com

Martin BruceIn-Service Reliability ManagerGlobal ServicesPh: +44-0-7530932240MartinDBruce@Eaton.com

Life Cycle Services

Fred MelnickDirector – Global Military Sales Cell Ph: (619) 228 4395FredMelnick@Eaton.com

Rod LanningRegional Sales Manager, Military – EMEAPh: 44 (0) 2392 487228Cell Ph: +44 (0) 7979 754940RodneyJLanning@Eaton.com

Barry CookMSSMU.S. Air ForceCell Ph: (940) 867 7381BarryCook@Eaton.com

EATON Aerospace Group EAC-200H May 2013 21

Customer Connect Portal

To streamline our processes and provide one face to the customer, Eaton is harmonizing processes, roles, business practices, and standards so we can present one face to the customer.

With this in mind, Eaton has upgraded its digital customer service through the enhancements to our website and the Customer Connect Portal (CCP). Eaton’s website offers:

• Product and service overviews

• Keeps you up-to-date with news of new capabilities

• Helps you locate distributors

• Enables you to quickly find business contacts

This information and more can be found on our website: www.eaton.com/aerospace

In addition to the general information on our website, Eaton offers customer-specific details via the CCP. This portal creates a secure and personalized environment for sharing information specific to you and your company’s relationship with Eaton.

To request access to Eaton’s CCP, please contact your local Customer Account Team member (see pages 23-24 for contact listing).

22 EATON Aerospace Group EAC-200H May 2013

Credit Contacts

EATON Aerospace Group EAC-200H May 2013 23

Credit Contacts

Gerry SmithNew Customers, Payment Terms & Credit LimitsPh: (616) 831 8324GeralynLSmith@Eaton.com

Laurie TammingaGrand Rapids, MI; Satair;Emirates, Saudi Arabian A/LPh: (616) 831-8332LaurieTamminga@Eaton.com

Tina WeberUS Gov't; American A/L, Delta A/LPh: (616) 831 8232TinaDWeber@Eaton.com

General Credit and Collection

367.5 Patterson AveGrand Rapids, MI ARAerospace@Eaton.comPh: (616) 949-1090 Fax: (952) 906 37.30

Laura LoomanEuclid, OH Irvine, CAPh: (616) 831 8246 LauraLLooman@Eaton.com

Alda WollenPh: (616) 831 8202GesualdaAWollen@Eaton.com

Susan Suor Embraer; SikorskyPh: (616) 831 827.6SusanCSuor@Eaton.com

Brenda FlourrePh: (616) 831 827.3BrendaMFlourre@Eaton.com

Tanya EricksonA–C Los AngelesPh: (616) 831 847.1TanyaErickson@Eaton.com

Shari HarlettBeltsville, MD Warwick, RIPh: (616) 831 8361ShariLHarlett@Eaton.com

Brian WoloszykPh: (616) 831 8424BrianAWoloszyk@Eaton.com

Collections and Billing Supervisor

Credit and Collections Supervisor

Credit Analyst Billing Specialist

Credit Assistants

Sarah PastoorBethel, CTGlenolden, PAPh: (616) 831 827.1SarahPastoor@Eaton.com

Credit Manager

Richard HickeyPh: (616) 831 8427.RichardHickey@Eaton.com

Debbie AngelCosta Mesa, CAPh: (616) 831 8228DebbieAngel@Eaton.com

Erin BeegleJackson, MIPh: (616) 831 8449ErinJBeegle@Eaton.com

Brenda Bonnier A–K Jaskcon, MSPh: (616) 831 8351BrendaBonnier@Eaton.com

Europe

Kenny WilsonBedhampton, UK; Ducting, UKPh: 44 0 141 331 7.047.KennyWIlson@Eaton.com

Caroline MarquetSerres-Castet, France; Coignieres, France; Redditch, UKPh: 44 0 141 331 7.049CarolineMarquet@Eaton.com

Helen HillTitchfield, UK Ph: 44 0 141 331 7.113HelenHill@Eaton.com

Craig MuirTitchfield, UK Ph: 44 0 141 331 7.106CraigMuir@Eaton.com

Maria BaumgratzGilching, Germany Ph: 49 7.221 682 222MariaBaumgratz@Eaton.com

Alan McKayPh: 44 0 141 331 7.217.AlanMcKay@Eaton.com

Credit Supervisor

Fiona SalisburyPh: 44 0 141 331 7.130FionaSalisbury@Eaton.com

Credit Supervisor Credit Representatives

North America

Kim GrossD–Z Los AngelesL–Z Jackson, MSPh: (616) 831 8257.KimberlyKGross@Eaton.com

Sharon CowanTitchfield, UK Ph: 44 0 141 331 7.089SharonCowan@Eaton.com

Eaton Aerospace Group9650 Jeronimo RoadIrvine, CA 92618USAPh: (949) 452 9500Fax: (949) 452 9555www.eaton.com/aerospace

Copyright © 2013 EatonAll Rights ReservedEaton Confidential. Do not duplicate. Contact Eaton for additional copies. Form No. EAC-200HMay 2013