Welcome to our

Presentation

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Cloudy life

Group MembersFarid Ahmed

Mahbuba AktherMarufa Aktar

Shamsun Nahar Shanaj Parvin

Technology-Enabled Communication

Chapter-18

Technology-Enabled Communication

Tools for constructing messagesTools for presenting messagesTools for transmitting messagesTools for collaborationFeature Developments

Tools for constructing messages

•Computer tools for planning.•Computer Tools for gathering and collecting information.•Computer Tools for analyzing and organizing•Computer Tools for writing.

Computer tools for planning

• Outlining or brainstorming• Project management• Personal information management

Tools for gathering and collecting information

• When you need information for a writing task, consider conducting an electronic search.

• While technology makes constructing documents with graphics easy, writers still need to carefully review the messages they send.

• Data can be gathered form internal or external computers.

Push Technologies

• Filtered Channels– my.yahoo.com– my.msn.com– Company portals

• Personal Agents– Google news alerts– Journal alerts– Aggregators (RSS)

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Aggregator: FeedReader

Tools for analyzing and organizingTools for writing

• Statistics• Spreadsheet• Graphics• Outlining or Brainstorming

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Excel Statistics

Data Generated Graphics

Graphics from Data Mining

Courtesy of Omniviz

Computer Tools for writing.

• Word processing software• Spelling checkers• Thesaurus software• Grammar style checkers• Reference programs• Graphics and drawing tools • Speech recognition tools• IRM

Some Word Processing Features for Business Writers

• Editing/Revising Features

• Special Function Features

Editing/Revising Features

• Insert/Delete• Move/Copy• Search/Replace• Calculating/Sorting• Tables• Hidden Text or Remarks• Hyphenation• Formatting/Styles

Special Function Features

• Footnotes• Table of Contents and Index Generators• Merge• Macros• QuickText and AutoText Shortcuts• Headers and Footers

Speech Recognition

Just talk to your PC and your words appear immediately on the screen, in letters, email, chat rooms, and more.

See video demos on the text web site.

Smart Art Tool in Word 2007

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Information Rights Management (IRM)

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Tools for Presenting Messages

• Software (print and digital)– Desktop Publishing– Word Processors– Web Authoring Tools– Portable Document Publishers

• Hardware– Printers– Computer Displays

Tools for transmitting messages

• The medium in which you choose to send your message is important.

• Mobile technology expands the physical environment of the message sender.

• Voice messaging systems are gaining business use.• Videoconferencing combines oral and video media.

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Tools for Transmitting Messages

Oral Messages

Visual Messages

Combinations

Mobile PhonesVoice Message SystemsSound Files/Internet Phones

PaperElectronic MailFacsimile (Fax)HTML DocumentsText and Instant Messaging

VideoconferencingSmart Phones/Video EmailVideo Instant MessagingMultimedia BlogsCompound Documents

Channel Characteristic Physical Tool

Tools for collaboration

•Asynchronous computer tools•Synchronous computer tools

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Tools for Collaboration

• Asynchronous

• Synchronous

Word ProcessingElectronic MailDiscussion Tools (blogs, wikis, and threaded discussions)Groupware

Face-to-face Meeting SystemsDistributed Meeting Systems

Form Tools

Word Add-in to Remove Hidden Data

36View WordPerfect Office X3 Demo on Feature for Removing Meta Data

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Examples of Synchronous Collaboration Tools

• Face-to-Face Tools– ThinkTank– Polycom– VTEL

• Distributed and Web-based Tools– WebEx– Groove/Microsoft Office Live Meeting– GoToMeeting

Near Term• Miniaturization of hardware• Extended battery life• Growth of Internet TV and video• Improved email• Explosion of web services and mash ups• Growth of social networking

Future Technologies

Future Technologies

Longer Term• Adaptive computing• Machine learning• Natural language searching• Effective use of social networking

Future Technologies

Result:• Human mind will continue to control message

formulation.• Increased need for more people with good

communication skills.• Advances in technology are more likely to

increase the demand for people with good writing and speaking skills.