Daniel  Szuc  @dszuc  

Global  UX  

A  JOURNEY  

www.huffingtonpost.ca/david-­‐suzuki/bhutan-­‐gnh_b_3233429.html  

www.huffingtonpost.ca/david-­‐suzuki/bhutan-­‐gnh_b_3233429.html  

"There cannot be enduring peace, prosperity, equality and brotherhood in this

world if our aims are so separate and divergent - if we do not accept that in the end we are people, all alike, sharing the

earth among ourselves and also with other sentient beings.”

- Crown Prince Jigme Khesar Namgyel

Wangchuck

www.brainpickings.org/index.php/2013/04/12/philip-­‐ball-­‐curiosity/  

www.brainpickings.org/index.php/2013/04/12/philip-­‐ball-­‐curiosity/  

“The important thing is not to stop questioning… Never lose holy curiosity.”

- Albert Einstein

hGp://99u.com/workbook/14893/video-­‐be-­‐bold  

STUCK  IN  OLD  WORLD  

www.good.is/posts/why-borders-disfigure-landscapes-as-well-as-thoughts

www.good.is/posts/why-borders-disfigure-landscapes-as-well-as-thoughts

Their architecture disfigures landscapes as well as thoughts.

This is the worst aspect of a barrier, that most people

develop an attitude of border defenders:

Those on the outside are bad, those on the inside are good.

TRANSITIONING  

What  challenges  do  you  face  today?  

GLOBAL  PERSPECTIVES  

www.theatlantic.com/magazine/print/2006/06/the-management-myth/304883/

Management theory came to life in 1899 with a simple question: “How

many tons of pig iron bars can a worker load

onto a rail car in the course of a working

day?”

LEGACY    

Management  Structures  Silos   No  Planning  

No  customer  truth  

False  AssumpRons  

Too  much  RaRonal  Thinking  

GLOBAL  UX  ATTRIBUTES  

BEING  HUMAN  

What  does  it  mean  to  be  human?  

Care  

CONVERSATIONS  

www.good.is/posts/how-­‐can-­‐we-­‐design-­‐ourselves-­‐away-­‐from-­‐blah-­‐conversaRons/  

www.good.is/posts/how-­‐can-­‐we-­‐design-­‐ourselves-­‐away-­‐from-­‐blah-­‐conversaRons/  

Can you remember the last time you had an

amazing conversation?

Empathy  

RelaRonships  

Immersion  

Culture  

EmoRons  

Grow  your  frame  

HOLISTIC  &  CONNECTED  THINKING  

Understand  the  whole  system  

johnnyholland.org/2010/04/planning-your-ux-strategy/

OUR  WORK  

Spaces  

Skills  &  PracRce  

New  Toolkits?  

OUR  PRACTICE  FRAMEWORK  

Skills  

People  

Language  

Spaces  

CreaRvity  

Values  

Toolkit  

Fundamentals  Alignment  

Culture  

Business&  Product  Maturity  

Humanity  &  EmoRon  

Roles  &  Skills  

Futures  

How  we  work  

The  Business  

How  we  speak  to  each  other  

Where  we  work  

What  inspires  us  

What  we  believe  

To  listen,  learn  and  make  

The  team  basics  

MEANING  &  SUCCESS  

www.good.is/posts/truly-great-companies-add-more-than-they-extract

A company’s greatness is grounded in doing the greatest good for the greatest number of people, and the least harm.

It is neither first nor foremost about maximizing short-

term return for shareholders.

Rather, it is about investing in and valuing all stakeholders—employees, customers, suppliers, the community and the planet—in order to generate the greatest value over the longest term for all parties, including the shareholders.

www.good.is/posts/truly-great-companies-add-more-than-they-extract

RECAP  

www.uxhongkong.com

THANK  YOU