UXSG#3 Keynote Presentation
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Daniel Szuc @dszuc Global UX
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Daniel Szuc - Global UX
Transcript of UXSG#3 Keynote Presentation
Daniel Szuc @dszuc
Global UX
A JOURNEY
www.huffingtonpost.ca/david-‐suzuki/bhutan-‐gnh_b_3233429.html
www.huffingtonpost.ca/david-‐suzuki/bhutan-‐gnh_b_3233429.html
"There cannot be enduring peace, prosperity, equality and brotherhood in this
world if our aims are so separate and divergent - if we do not accept that in the end we are people, all alike, sharing the
earth among ourselves and also with other sentient beings.”
- Crown Prince Jigme Khesar Namgyel
Wangchuck
www.brainpickings.org/index.php/2013/04/12/philip-‐ball-‐curiosity/
www.brainpickings.org/index.php/2013/04/12/philip-‐ball-‐curiosity/
“The important thing is not to stop questioning… Never lose holy curiosity.”
- Albert Einstein
hGp://99u.com/workbook/14893/video-‐be-‐bold
STUCK IN OLD WORLD
www.good.is/posts/why-borders-disfigure-landscapes-as-well-as-thoughts
www.good.is/posts/why-borders-disfigure-landscapes-as-well-as-thoughts
Their architecture disfigures landscapes as well as thoughts.
This is the worst aspect of a barrier, that most people
develop an attitude of border defenders:
Those on the outside are bad, those on the inside are good.
TRANSITIONING
What challenges do you face today?
GLOBAL PERSPECTIVES
www.theatlantic.com/magazine/print/2006/06/the-management-myth/304883/
Management theory came to life in 1899 with a simple question: “How
many tons of pig iron bars can a worker load
onto a rail car in the course of a working
day?”
LEGACY
Management Structures Silos No Planning
No customer truth
False AssumpRons
Too much RaRonal Thinking
GLOBAL UX ATTRIBUTES
BEING HUMAN
What does it mean to be human?
Care
CONVERSATIONS
www.good.is/posts/how-‐can-‐we-‐design-‐ourselves-‐away-‐from-‐blah-‐conversaRons/
www.good.is/posts/how-‐can-‐we-‐design-‐ourselves-‐away-‐from-‐blah-‐conversaRons/
Can you remember the last time you had an
amazing conversation?
Empathy
RelaRonships
Immersion
Culture
EmoRons
Grow your frame
HOLISTIC & CONNECTED THINKING
Understand the whole system
johnnyholland.org/2010/04/planning-your-ux-strategy/
OUR WORK
Spaces
Skills & PracRce
New Toolkits?
OUR PRACTICE FRAMEWORK
Skills
People
Language
Spaces
CreaRvity
Values
Toolkit
Fundamentals Alignment
Culture
Business& Product Maturity
Humanity & EmoRon
Roles & Skills
Futures
How we work
The Business
How we speak to each other
Where we work
What inspires us
What we believe
To listen, learn and make
The team basics
MEANING & SUCCESS
www.good.is/posts/truly-great-companies-add-more-than-they-extract
A company’s greatness is grounded in doing the greatest good for the greatest number of people, and the least harm.
It is neither first nor foremost about maximizing short-
term return for shareholders.
Rather, it is about investing in and valuing all stakeholders—employees, customers, suppliers, the community and the planet—in order to generate the greatest value over the longest term for all parties, including the shareholders.
www.good.is/posts/truly-great-companies-add-more-than-they-extract
RECAP
www.uxhongkong.com
THANK YOU
