“It is perhaps the quintessential error of the modern Western world view to suppose that thought can occur without feeling.”

Mary E Clark

1) The relationship between cognition and emotion in perception

2) Emotions in conflict

3) Emotional self-regulation

3 themes

“If people could always stay perfectly rational and focused on how to best meet their needs and accommodate those of others . . . then many conflicts would either never arise or would quickly deescalate.” Mayer, 2000, p.10

“Negotiators—especially those trained in law—commonly address this problem by trying to exclude emotions from negotiation and to focus solely on so‐called objective, rational factors, such as money.”Riskin, 2010, 294

Emotion and Reason

“Emotion and feeling, along with thecovert physiological machinery underlyingthem, assist us with the daunting task of predicting an uncertain future and planning our actions accordingly.” p.139

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EmotionsPrimary: unbidden, gut responses to threat.

Secondary: drawing on recollections and categorizations in the higher parts of our brains.“those thoughts and feelings which, by [a man’s] own choice, or from the structure of his own mind, arise in him without immediate external excitement.” (Wordsworth)

“Somatic markers”

Universal, adaptive responses to environment

Socially shared scripts

Emotions in conflict

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‘Since the triggers of emotion and the triggers of perceived conflict are the same

to recognize that someone is in conflict is to acknowledge that he has been triggered emotionally.’

Jones, 2005

Triggering event

Appraisal

Emotion

Somatic reactions

Action tendenciesJones, 2006

Emotional Regulation

The capacity to a) appraiseb) regulateour emotions

Identify the emotion

• Grant legitimacy

• Encourage emotional identification

• Help the person deny the emotion (for example, to save face)

• Challenge an emotion label

• Paraphrase emotion

• Encourage emotional perspective taking

• Probe meta‐emotions

Re-appraise the situation

• Choosing emotional response

• Mindfulness?• Yoga?

Jameson et al, 2010, p.34

“Never apologize for showing feeling. When you do so, you apologize for the truth.” Benjamin Disraeli

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EMOTION

Intensity

Volume

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High

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EMOTION

Intensity

Volume

HighLow

High

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EMOTION

Intensity

Volume

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High

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EMOTION

Intensity

Volume

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High

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Start of session End of

session

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EMOTION

Intensity

Volume

HighLow

High

Low

Start of session

End of session

25

EMOTION

Intensity

Volume

HighLow

High

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Start of session

End of session

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EMOTION

Intensity

Volume

HighLow

High

Low

Bass notes

Melody

Joyful notes

Sad notes

Spaces between the notes

Charlie Irvine

SSRN author page: http://ssrn.com/author=873941

charlie.irvine@strath.ac.uk