Post on 07-Aug-2020
The Current Development of E-
governance in Taiwan
Dr. Wan-Ling Huang
Taiwan E-Governance Research Center
E-Government Roadmap
Current E-Government Program
Program Framework
Achievements: Public Support
Achievements: International
Recognition
Achievements: Universal
Availability
Achievements: 24 Hour E-
Service Hotspots
Achievements: Government
Open Data
Achievements: Convenient
Services (Easy Tax filing)
Achievements: Convenient
Services (Mobile e-government)
Achievements: Convenient
Services (iTaiwan free wifi)
Achievements: Convenient
Services (Digital life dashboard)
Achievements: Convenient
Services (Digital caring)
Achievements: Convenient
Services (Free loan of notebook)
Achievements: Convenient
Services (Mobile e-service vans)
Achievements: Convenient
Services (Home delivery of e-
service)
Phase 5 e-government
Vision
Objective
Promotion strategy
4. Personalization of Digital Services
3. Intellectualization of Industrial Competitiveness
2. Diversification of Collaborative Governance
1. Digitalization of Information Infrastructure
Fulfilltransparentgovernance
Provideconvenient living
Develop digital economy
Create a global-leading digital-government
Core concept Data-driven, public-private collaboration ,citizen-centric
Use digital resources and statute
adjustment to assist informatization,
knowledge and smartization of industry,
reinvent operation service mode and
create new industrial value.
Focusing on living , to build convenient
and secure digital services through
networking, mobilization and
smartization of different information.
Enhance transparency and openness
of government data, create diverse
public participation channels
through internet and thus promote
co-governance between government
and civilian.
Strategy 1: Digitalization of
Information Infrastructure
(Hardware)
Cross-agency cloud data exchange platform
(standard and regulation of data exchange)
GSN
iTaiwan wireless internet
Government certificate infrastructure
GCA, XCA, MOICA…
Household
registration
Land
administration
Labor
insurance Traffic FinanceHealth
insurance Statistics…….
My
Data
Open
DataInnovative application
service of government
Government information exchange general catalog/Combined
application service interface/Web Service
SaaS／Application
system
PaaS
Infrastructure
Data Center
DaaS
Cloud Data Center of
Executive Yuan and auxiliary
councils
Data center of each
department(cloud)
Strategy 1: Digitalization of
Information Infrastructure (Software)
Cross-agency data analysis and visualized
display
Application of data science
En
viro
nm
ent (m
an
pow
er train
ing, reg
ula
tion
ad
ap
tion
, techn
ical sta
nd
ard
)
Promote and
analyze
policy
Promote digital
government service
integration
performance
management
support
Data collection and handling
Data
provisionData
use
Promote integrated
& shared
administration
software
Strategy 2: Diversification of
Collaborative Governance
Civil participation
Seamless service delivery
Open Government
data for public-private
collaboration
Diverse participation
channels of public
policy making
Build premium
government website to
connect with global
trend
GovernmentcivilianIndustry
Strategy 3: Intellectualization
of Industrial Competitiveness
Digital
concept
Data standardization
Procedure simplification
Collaboration
Value co-
creation
Mode
reinvention
Strategy 4: Personalization of
Digital Services
Civilian
Government as data keeperService provider
(government or private
sector)
Personalized
services
Self-provideSelf-
download
Thank you for your attention
Q&A
Reference
• National Development Council (2014). One-Stop e-Service: E-government Program of Taiwan 2011-2016. Retrieved from: http://www.ndc.gov.tw/en/News_Content.aspx?n=8C362E80B990A55C&sms=1DB6C6A8871CA043&s=53BF2FC2DCCE5D08
• National Development Council (2016). The Fifth Phase E-government Program of Taiwan 2017-2020. Retrieved from: http://www.ndc.gov.tw/cp.aspx?n=67F4A482298C5D8E&s=EEBA8192E3AA2670&upn=4ACC9949162C6856