Technix-Pro Itsm seminar (ITIL,ITIL EXPERT, ISO20000)

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RELATIONSHIP ISO 20000 - ITIL

TIMELINE - HISTORY AND FUTURE

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CAN YOU ANSWER THESE QUESTIONS

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POSITION AGAINST OTHER FRAMEWORKS

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Technix-Pro Itsm seminar (ITIL,ITIL EXPERT, ISO20000)

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Transcript of Technix-Pro Itsm seminar (ITIL,ITIL EXPERT, ISO20000)

2009-03 - ITIL v3 and ISO20000

ISO20000 info

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Carolynn Chalmers - isaca-events.org.zaisaca-events.org.za/wp-content/uploads/2016/09/Carolynn-Chalmers... · ISO38500, ITIL, ISO20000 CGICTPF What’s expected from you! Must Do

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