Team Coaching Breakthrough Practical tools to create high performing, sustainable teams. Phil...

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Team Coaching Breakthrough Practical tools to create high

performing, sustainable teams.

Phil Sandahl, MCC, CPCCChief Coaching Officer

Why Team Coaching?• Most organizations want to leverage teams to

increase performance• Most teams are underperforming• Most organizations know the qualities of

highly productive teams • Most organizations don’t know how to

implement what makes teams high performing and sustainable

Why Team Coaching?

• Coaching is a technology to implement sustainable change

• With individuals• And with teams

Outcomes

1. Explore the similarities and differences between executive (individual) coaching and team coaching

2. Look at practical applications of this team coaching model

Two Dimensions to this model

High ProductivityLow Productivity 6.0 7.0 8.0 9.01.0 2.0 3.0 4.0

Teams Exist to Produce Results

Two Dimensions to this modelHigh Positivity

Low Positivity

6.0

8.0

9.0

3.0

2.0

4.0

1.0

7.0Team Culture Has Enormous Impact

High Team ProductivityLow Team Productivity

High Positivit

y

Low Positivit

y

• Collegial• Low focus• Low sense of urgency• Resistant• Incompetence OK• Low results• Connected and fun• Let’s Party !!!!!

• Successful • Fun• Flow• Challenging• Inspiring• Open• Proactive• Let’s Get Better!!

• Criticism• Blame• Resistance• Overwhelm• Fear of failure• Turf protection• Firefighting• Let’s Get Out of Here.

• Bottom-line• High turnover• Burnout• Guarded• Driven• Clear objectives• Competitive

• • Let’s Survive!

A Coaching Approach

New Team Mindset

– The team is System

– The team is a LivingLiving System

– Change takes place over time

Traditional Model

Team Member

TeamMember

TeamMember

Team Member

Team Member

TeamMember

Executive Coaches

Systems/Team Coaching

Team Member

TeamMember

TeamMember

Team Member

Team Member

TeamMember

The Team Team

Coaches

Individual and Team Coaching

• The Process

• The Assumptions

• The Work

The Team Coaching Process

• Discovery

• Ongoing Work

• Outcomes

Assumptions of the Team Coach• Teams exist to produce results.• The team is a living system.• Team members want to be on high performing

teams and want to contribute.• The team has within it the means to excel.

The Work of the Team Coach• Reveal the system to itself. • Pay attention to the energetic field in which

the team is operating.• Highlight and celebrate deep democracy.• Listen for the urge—what is trying to

happen?• Reinforce co-responsibility. • Increase positivity; reduce negativity.

Skills for Team Coaches• Reflection – mirroring• Transparency• Listen for the turning – the urge• Turn the work back to the team• Spin and fade

5 Things to Transform Teams

1. Create Safety

2. Focus on Culture

3. Listen with New Ears

4. Find Meaning

5. Let Go

17

Team Model — Productivity Strengths

ProductivityProductivityStrengthsStrengths

Goals &Strategies

TeamLeadership

Proactive

Decision Making

Alignment

Accountability

Resources

Team Model — Positivity Strengths

PositivityPositivityStrengthsStrengths

Camaraderie

ConstructiveInteraction

Trust Respect

Communication

OptimismValues Diversity

Open ConversationShare your observations and experiences

Executive and Team Coaching

Similarities and Differences

Engineering Team March 2007

High ProductivityLow Productivity

High Positivity

Low Positivity

6.0 7.0 8.0 9.0

6.0

8.0

9.0

1.0 2.0 3.0

3.0

2.0

4.0

1.0

4.0

7.0

Engineering Team March 2008

High ProductivityLow Productivity

High Positivity

Low Positivity

6.0 7.0 8.0 9.0

6.0

8.0

9.0

1.0 2.0 3.0

3.0

2.0

4.0

1.0

4.0

7.0

High Productivity

Low Productivity

High Positivity

Low Positivity

6.0 7.0 8.0 9.0

6.0

8.0

9.0

1.0 2.0 3.0

3.0

2.0

4.0

1.0

4.0

7.0

Manufacturing Team Aug 2007

High Productivity

Low Productivity

High Positivity

Low Positivity

6.0 7.0 8.0 9.0

6.0

8.0

9.0

1.0 2.0 3.0

3.0

2.0

4.0

1.0

4.0

7.0

Manufacturing Team Feb 2008

Q & A

Your observations, thoughts and questions!

Phil Sandahl , MCC, CPCC Chief Coaching Officer

phil@teamcoachinginternational.com 206-855-5151

High ProductivityLow Productivity

High Positivity

Low Positivity

6.0 7.0 8.0 9.0

6.0

8.0

9.0

1.0 2.0 3.0

3.0

2.0

4.0

1.0

4.0

7.0

Team Coaching Model