Integrated Data Entry

Application System!

Swiss Post Solutions Vietnam IDEAS – When data goes digital

Content

! Swiss Post Solutions Vietnam

!   IDEAS improves your Data Entry Process

!   Pay-per-Use System

!   Specification & Support

Swiss Post Solutions Vietnam, IDEAS Presentation 2014 2

!

•" February 2004 Establishment!

•" Business Process Outsourcing Main Business!

•" Europe, Asia and America Customers!

•" Ho Chi Minh City and Can Tho City, Vietnam Locations!

•" >1200 qualified employees, operating 24/7, 365 days!Staff!

•" ISO/IEC 27001:2005 , German Data Protection Act (BDSG)!

•" ISO 9001:2008, CMMI-3 Competencies!

SPS Vietnam: the leading BPO Provider in Vietnam!

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Document Processing!

Network Operations!

Data !Entry!

Software Development!

Press !Clipping!

Software Data Image Processing!

SPS Vietnam: Offering a wide range of services !

Swiss Post Solutions Vietnam, IDEAS Presentation 2014 4

Content

! Swiss Post Solutions Vietnam

!   IDEAS improves your Data Entry Process

!   Pay-per-Use System

!   Specification & Support

Swiss Post Solutions Vietnam, IDEAS Presentation 2014 5

!"Advanced Operational mode: ! Combination of High Technology & Manual Process

Flexible and Universal Modules !"Maximum level of Security:!

!Trenching Concept ! !" Pay-per-Use System: !

!Transparency and Cost Effectiveness!

IDEAS is an Integrated Data Entry Application System for Document Processing, to transform documents of any structure to digital format

Advanced Operational

Mode!

Security! Pay-per-Use!

Advanced Operational

Mode

Pay-per-

!What’s ?

!What’s ?

Swiss Post Solutions Vietnam, IDEAS Presentation 2014 6

Data Export!7

2

3

6

4 5

Documents Classification!

Data Recognition! Verification!

Quality Control!

Documents Input!1

Scanning!

Data Entry!

Typical Data Entry process!

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Documents Input

Documents Classification

Data Recognition

Data Entry

Verification

Quality Control

Data Export

1

2

3

7

4

6

5

+

Typical Data Entry process!

Workflow Design

Captured Area Definition

Reference Database

Live Monitoring

Extra Integration

Additionally, IDEAS offers:!

MAXIMUM SECURITY

PAY PER USE

IDEAS improves your Data Entry process!

Swiss Post Solutions Vietnam, IDEAS Presentation 2014 8

FTP/SFTP/Local network…!

Download and Import!

Secure GPG encryption!

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Storage for processing!

Scanning!-" TIFF!-" PDF!-" JPG/JPEG!-" GIF/BMP/

PNG

Documents Input Compatible with multiple data formats and sources !

Form A

Form D

Form B

Form C

Form F

Form E

Automatic Classification!

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Download & Import!

Storage for processing!

Documents Classification Processing different form types simultaneously!

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Documents are classified by information extracted from:

!TIFF Tags

TIFF Tags contain the image data and image information

!Field

Field is the defined area which contains a value

!Batch Name!

Batch is a number of files, sorted by time, amount, collection, etc.

Batch Name

Tags!

+91 xxxxxx " Group : India!

+84 xxxxxx " Group: Vietnam!

For example: Documents are classified into location groups by phone number

Documents Classification On-the-fly Documents Identification & Sorting !

1D Barcode!Checkboxes (OMR)!

Multi-Dimensional

Barcode!

Characters! (OCR)!

IDEAS is compatible with the most advanced technologies of data recognition:

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Automatic Data Recognition Minimizing manual Data Entry !

Data Entry Self-definition of your own workflow!

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Simple workflow

Expanded workflow

Documents Input Classification Verification Data

Recognition Data Entry Data Export Extra Quality Control

- Yellow masks are used to define captured areas - OCR, Barcode, Data Matrix reader engines…are utilized for auto data recognition - Additional settings are available at the right side menu

Data Entry Easy Design of captured-area !

!!!!

Patient’s name!

!

Data Entry Maximum data protection with Trenching Concept !

!!!!

Diagnosis!

Patient’s name!

Hospital!

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Offshore!

Nearshore!

Owner’s location!

Step 1: !De-composing

Hospital!

Patient’s name!

Hospital!

Diagnosis!

Step 2: !Processing

Step 3: !Re-composing

Diagnosis!

Onshore!

Confidential Document!

Confidential !Data!

Owner’s location!

Automatic! Download & Import

Form Classification

Data Recognition

Automatic! Verification

Quality Control

Export & Upload

Manual!!

Capturing

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Data Entry Technology + Manual Process = High Efficiency !

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

- Different layouts for data capture can be generated - Auto recognized data such as Barcode, Data Matrix…are available for checking

Data Entry Technology + Manual Process = High Efficiency !

Data Entry Reference Database - Reducing literal and logical errors!

Public Address & Telephone Book!

Reference Database!

Appropriate values are returned from database Keywords input

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Data Entry Multiple languages capturing !

Verification of Data Capture: !Process of automatic comparison of “Data 1” and “Data 2” Capture, and Correction if there is a difference

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Verification Minimizing Error Rates of captured data !

OMR correction:!Manual comparison of OMR- Recognized Data with original data, and Correction if there is a difference

Documents Input Classification Verification Data

Recognition Data Entry Data Export Extra Quality Control

-"OMR recognized the box as checked - Verification step identifies the mistake and adjusts result as unchecked

Verification Minimizing Error Rates of captured data

Low quality Documents Handling:!Documents which are considered low-quality (uncategorized forms, unrecognized data, invalid forms…) would be checked, confirmed or sent back to previous processing steps

Documents Input Classification Verification Data

Recognition Data Entry Data Export Extra Quality Control

Verification Minimizing Error Rates of captured data !

Quality Control Measurement of Data Accuracy!

Quality Control Settings Quality Check Quality Approval

Quality Control Reports

Quality Control Process!

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

-" The main principle of Quality Control is Assuring and Improving production process.

-" Quality Control function does not point out the mistake, but reports about the Error Rate for further comprehensive improvement.

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Quality Control Measurement of Data Accuracy !

Process!

FTP/SFTP/Local network…!

Export! Upload!

Target location!

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Data Export Generating Outgoing Data in different formats !

Extra Features Monitor Functions for easier Project Management!

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Efficiency of Workflow!

Project!

Data Recognition!

Export!

Upload!

Task Assignment!

Download & Import!

Form Recognition!

Monitor!

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Extra Features Monitor Functions for easier Project Management !

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Extra Features Monitor Functions for easier Project Management !

Extra Features Easy-to-use Interface – enables intuitive and fast working processes!

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Content

! Swiss Post Solutions Vietnam

!   IDEAS improves your Data Entry Process

!   Pay-per-Use System

!   Specification & Support

Swiss Post Solutions Vietnam, IDEAS Presentation 2014 30

!

Pay-Per-Use!

Price depends on number of captured data!

What you get!

- Reduction of high initial investments - Simple and fast implementation - Transparency

Pay-per-Use

Pay-per-Use Transparent and Client-oriented System !

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Trial!

Limited by number of points

License Packages !

Standard number of points

Standard price

Customized number of points

Customized price

Points for Testing and Training are free in the License Packages

Pay-per-Use

Pay-per-Use License Package !

Swiss Post Solutions Vietnam, IDEAS Presentation 2014 32

Form Element (FE)! Point per FE!

1. Hand-written characters (requires manual input)

2. Check box (auto-recognized by OMR)

3. Printed characters (auto-recognized by OCR)

Pay-per-Use

2

1 3

NOTE:!1. Hand-written characters 2. Check box 3. Printed characters

Pay-per-Use License Concept !

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Benefits of IDEAS!

Improved EFFICIENCY! !Maximum ACCURACY!SECURITY!!High FLEXIBILITY

-" Manual Processing is combined with Advanced Technologies such as OCR, OMR

-" Universal platform can be adjusted to any form type and processing mode

-" Reference databases significantly reduce typographical and logical errors

-" All major formats of input and output data are supported

-" Data Entry is performed in almost all languages of incoming documents

+ =

Trenching Concept

Pay-per-Use System

Minimum investments in Software

Swiss Post Solutions Vietnam, IDEAS Presentation 2014 34

Content

! Swiss Post Solutions Vietnam

!   IDEAS improves your Data Entry Process

!   Pay-per-Use System

!   Specification & Support

Swiss Post Solutions Vietnam, IDEAS Presentation 2014 35

Operating System!•" Microsoft Windows or Linux

Processor!•" Intel or AMD

Database !•" PostgreSQL or Microsoft SQL

Specifications !

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IDEAS offers a 1 year FREE Support and Maintenance package of:

#" Full Installation and Guidance

#" Online/Offline Training with Expert team

#" Software Updates, covering latest edition and features

#" 24/7 Helpdesk Support

Support !

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… key to the Business Success!

PAY-PER-USE SECURITY

FLEXIBILITY EFFICIENCY

IDEAS!

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Thank you for your attention!

Swiss Post Solutions Ltd. Saigon ICT Tower Quang Trung Software City District 12 Ho Chi Minh City, Vietnam Phone +84 8 3715 5359 Email sales@spsvietnam.vn www.spsvietnam.vn