Swiss Post Solutions Vietnam IDEAS – When data goes · PDF fileContent! Swiss Post...

Integrated Data Entry

Application System!

Swiss Post Solutions Vietnam IDEAS – When data goes digital

Content

! Swiss Post Solutions Vietnam

!   IDEAS improves your Data Entry Process

!   Pay-per-Use System

!   Specification & Support

Swiss Post Solutions Vietnam, IDEAS Presentation 2014 2

!

•" February 2004 Establishment!

•" Business Process Outsourcing Main Business!

•" Europe, Asia and America Customers!

•" Ho Chi Minh City and Can Tho City, Vietnam Locations!

•" >1200 qualified employees, operating 24/7, 365 days!Staff!

•" ISO/IEC 27001:2005 , German Data Protection Act (BDSG)!

•" ISO 9001:2008, CMMI-3 Competencies!

SPS Vietnam: the leading BPO Provider in Vietnam!


Document Processing!

Network Operations!

Data !Entry!

Software Development!

Press !Clipping!

Software Data Image Processing!

SPS Vietnam: Offering a wide range of services !


Content






!"Advanced Operational mode: ! Combination of High Technology & Manual Process

Flexible and Universal Modules !"Maximum level of Security:!

!Trenching Concept ! !" Pay-per-Use System: !

!Transparency and Cost Effectiveness!

IDEAS is an Integrated Data Entry Application System for Document Processing, to transform documents of any structure to digital format

Advanced Operational

Mode!

Security! Pay-per-Use!

Advanced Operational

Mode

Pay-per-

!What’s ?

!What’s ?


Data Export!7

2

3

6

4 5

Documents Classification!

Data Recognition! Verification!

Quality Control!

Documents Input!1

Scanning!

Data Entry!

Typical Data Entry process!


Documents Input

Documents Classification

Data Recognition

Data Entry

Verification

Quality Control

Data Export

1

2

3

7

4

6

5

+

Typical Data Entry process!

Workflow Design

Captured Area Definition

Reference Database

Live Monitoring

Extra Integration

Additionally, IDEAS offers:!

MAXIMUM SECURITY

PAY PER USE

IDEAS improves your Data Entry process!


FTP/SFTP/Local network…!

Download and Import!

Secure GPG encryption!

Documents Input Classification Verification Data

Recognition Data Entry Data Export Others Quality Control

Storage for processing!

Scanning!-" TIFF!-" PDF!-" JPG/JPEG!-" GIF/BMP/

PNG

Documents Input Compatible with multiple data formats and sources !

Form A

Form D

Form B

Form C

Form F

Form E

Automatic Classification!



Download & Import!

Storage for processing!

Documents Classification Processing different form types simultaneously!



Documents are classified by information extracted from:

!TIFF Tags

TIFF Tags contain the image data and image information

!Field

Field is the defined area which contains a value

!Batch Name!

Batch is a number of files, sorted by time, amount, collection, etc.

Batch Name

Tags!

+91 xxxxxx " Group : India!

+84 xxxxxx " Group: Vietnam!

For example: Documents are classified into location groups by phone number

Documents Classification On-the-fly Documents Identification & Sorting !

1D Barcode!Checkboxes (OMR)!

Multi-Dimensional

Barcode!

Characters! (OCR)!

IDEAS is compatible with the most advanced technologies of data recognition:



Automatic Data Recognition Minimizing manual Data Entry !

Data Entry Self-definition of your own workflow!



Simple workflow

Expanded workflow


Recognition Data Entry Data Export Extra Quality Control

- Yellow masks are used to define captured areas - OCR, Barcode, Data Matrix reader engines…are utilized for auto data recognition - Additional settings are available at the right side menu

Data Entry Easy Design of captured-area !

!!!!

Patient’s name!

!

Data Entry Maximum data protection with Trenching Concept !

!!!!

Diagnosis!

Patient’s name!

Hospital!



Offshore!

Nearshore!

Owner’s location!

Step 1: !De-composing

Hospital!

Patient’s name!

Hospital!

Diagnosis!

Step 2: !Processing

Step 3: !Re-composing

Diagnosis!

Onshore!

Confidential Document!

Confidential !Data!

Owner’s location!

Automatic! Download & Import

Form Classification

Data Recognition

Automatic! Verification

Quality Control

Export & Upload

Manual!!

Capturing



Data Entry Technology + Manual Process = High Efficiency !



- Different layouts for data capture can be generated - Auto recognized data such as Barcode, Data Matrix…are available for checking

Data Entry Technology + Manual Process = High Efficiency !

Data Entry Reference Database - Reducing literal and logical errors!

Public Address & Telephone Book!

Reference Database!

Appropriate values are returned from database Keywords input





Data Entry Multiple languages capturing !

Verification of Data Capture: !Process of automatic comparison of “Data 1” and “Data 2” Capture, and Correction if there is a difference



Verification Minimizing Error Rates of captured data !

OMR correction:!Manual comparison of OMR- Recognized Data with original data, and Correction if there is a difference



-"OMR recognized the box as checked - Verification step identifies the mistake and adjusts result as unchecked

Verification Minimizing Error Rates of captured data

Low quality Documents Handling:!Documents which are considered low-quality (uncategorized forms, unrecognized data, invalid forms…) would be checked, confirmed or sent back to previous processing steps



Verification Minimizing Error Rates of captured data !

Quality Control Measurement of Data Accuracy!

Quality Control Settings Quality Check Quality Approval

Quality Control Reports

Quality Control Process!



-" The main principle of Quality Control is Assuring and Improving production process.

-" Quality Control function does not point out the mistake, but reports about the Error Rate for further comprehensive improvement.



Quality Control Measurement of Data Accuracy !

Process!

FTP/SFTP/Local network…!

Export! Upload!

Target location!



Data Export Generating Outgoing Data in different formats !

Extra Features Monitor Functions for easier Project Management!



Efficiency of Workflow!

Project!

Data Recognition!

Export!

Upload!

Task Assignment!

Download & Import!

Form Recognition!

Monitor!



Extra Features Monitor Functions for easier Project Management !

Extra Features Easy-to-use Interface – enables intuitive and fast working processes!



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!

Pay-Per-Use!

Price depends on number of captured data!

What you get!

- Reduction of high initial investments - Simple and fast implementation - Transparency

Pay-per-Use

Pay-per-Use Transparent and Client-oriented System !


Trial!

Limited by number of points

License Packages !

Standard number of points

Standard price

Customized number of points

Customized price

Points for Testing and Training are free in the License Packages

Pay-per-Use

Pay-per-Use License Package !


Form Element (FE)! Point per FE!

1. Hand-written characters (requires manual input)

2. Check box (auto-recognized by OMR)

3. Printed characters (auto-recognized by OCR)

Pay-per-Use

2

1 3

NOTE:!1. Hand-written characters 2. Check box 3. Printed characters

Pay-per-Use License Concept !


Benefits of IDEAS!

Improved EFFICIENCY! !Maximum ACCURACY!SECURITY!!High FLEXIBILITY

-" Manual Processing is combined with Advanced Technologies such as OCR, OMR

-" Universal platform can be adjusted to any form type and processing mode

-" Reference databases significantly reduce typographical and logical errors

-" All major formats of input and output data are supported

-" Data Entry is performed in almost all languages of incoming documents

+ =

Trenching Concept

Pay-per-Use System

Minimum investments in Software


Content






Operating System!•" Microsoft Windows or Linux

Processor!•" Intel or AMD

Database !•" PostgreSQL or Microsoft SQL

Specifications !


IDEAS offers a 1 year FREE Support and Maintenance package of:

#" Full Installation and Guidance

#" Online/Offline Training with Expert team

#" Software Updates, covering latest edition and features

#" 24/7 Helpdesk Support

Support !


… key to the Business Success!

PAY-PER-USE SECURITY

FLEXIBILITY EFFICIENCY

IDEAS!


Thank you for your attention!

Swiss Post Solutions Ltd. Saigon ICT Tower Quang Trung Software City District 12 Ho Chi Minh City, Vietnam Phone +84 8 3715 5359 Email [email protected] www.spsvietnam.vn

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