Supra System & Product Overview iBox BT LE Operating Overview -ActiveKEY -eKEY SupraWEB.

Post on 18-Dec-2015

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Transcript of Supra System & Product Overview iBox BT LE Operating Overview -ActiveKEY -eKEY SupraWEB.

Supra System & Product Overview

iBox BT LE Operating Overview-ActiveKEY-eKEY

SupraWEB

Supra System & Product Overview

iBox BT LE Operating Overview-ActiveKEY-eKEY

iBox BT LE Features

Infrared & Bluetooth access

Battery operated

Larger key container holds gate cards and 5 keys

Records up to100 transactions

Touch-and-Release key container

Showing hours configurable for weekdays, Saturday, & Sunday

One-step shackle release for easy placement

iBox BT LE - ActiveKEY

Obtain Key – ActiveKEY

Turn on ActiveKEY

At OBTAIN KEY press Enter

Enter PIN and press Enter

Aim ActiveKEY at iBox BT LE

Push up on bottom of iBox BT LE to release key container

Showing is sent up to network instantly

Releasing Shackle – ActiveKEY

Turn on ActiveKEY

Scroll to RELEASE SHACKLE

Press Enter

Enter Shackle code

Press Enter

Releasing Shackle - ActiveKEY

“Assign KeyBox” prompt

+ 1 = Yes - email sent to agent’s email address as reminder to assign KeyBox and/or listing

+ 2 = No - email not sent

+ Keyholder email address needs to be current in SupraNET

Aim ActiveKEY at iBox

Push down on the shackle and then pull up to remove it completely

ASSIGN KEYBOX?1 = YES2 = NO

iBox BT LE AndroidBlackBerry

Releasing Key Container – Android & BlackBerry

Tap on eKEY Application

Tap on Obtain Key

Enter PIN

Activate iBox

+ Push up on bottom of the iBox BT LE key container to turn on the Bluetooth

+ Wait until the red light flashes on the iBox

Tap on Begin

Push up on bottom of iBox BT LE to release key container

Showing is sent up to network instantly

Release Shackle – Android & BlackBerry

Tap on eKEY Application

Tap on Open Shackle

Enter 4 digit shackle code

+ Select reason:Adding on a new listingRemoving from listingRelocating on same listingNone of the above

Activate iBox BT LE

+ Push up on bottom of the iBox BT LE key container to turn on the Bluetooth (Red light flashes)

Tap Begin

+ Complete Open Shackle process

Push down on the shackle and then pull up to remove it

BlackBerry Users Only

After communicating with a iBox BT LE you are prompted to delete the Bluetooth pairing entry

+ Select Bluetooth Settings

+ Select Supra RE KeyBox

+ Select Delete Device

+ Select OK

+ Press the Escape Key to return to the eKEY software

Please note: Prompted messages (wording) may vary by BlackBerry device

eKEY FOB – Android & BlackBerry

Required ONLY for iBox operations

+ Cooperating boards

Necessary to convert Bluetooth to infrared signal

iBox BT LE - iPhone

Releasing Key Container – iPhone 4s & 5

Tap on eKEY Application

Tap on Obtain Key

Enter PIN

Activate iBox BT LE

+ Push up on bottom of the iBox BT LE key container to turn on the Bluetooth (Red light flashes ox

Tap on Begin

Push up on bottom of iBox BT LE to release key container

Showing is sent up to network instantly

Release Shackle – iPhone 4S & 5

Tap on eKEY Application

Tap on Open Shackle

Enter 4 digit shackle code

+ Select reason:Adding on a new listingRemoving from listingRelocating on same listingNone of the above

Activate iBox BT LE

+ Push up on bottom of the iBox BT LE key container to turn on the Bluetooth (Red light flashes)

Tap Begin

+ Complete Open Shackle process

Push down on the shackle and then pull up to remove it

iPhone FOB or Adapter– iPhone 4S & 5

Required for iBox & iBox BT - Cooperating

+ Fob or Adapter*

*iPhone 5 requires Apple Lightning Adapter

Necessary to convert Bluetooth to infrared signal

iPhone FOB or Adapter– iPhone 4 and under

Required for iBox, iBox BT, & iBox BT LE

+ Fob or Adapter

Necessary to convert Bluetooth to infrared signal

Releasing Key Container – iPhone w/ FOB

Tap on eKEY Application

Tap on Obtain Key

+ Enter PIN

Activate Fob

+ Push on Grey button

Tap on Begin when it appears

Point Fob at IR Lens on iBox BT LE

Push up on bottom of iBox BT LE to release key container

Showing is sent up to network instantly

Release Shackle – iPhone w/ Fob

Tap on eKEY Application

Tap on Open Shackle

Enter shackle code

+ Select reason:Adding on a new listingRemoving from listingRelocating on same listingNone of the above

+ Tap on save – upper right hand corner

`Activate Fob

+ Push on Grey button –Tap Begin

Point Fob at IR Lens on iBox BT LE

Push down on the shackle and then pull up to remove it

Obtain KEY – iPhone w/ Adapter

Tap on eKEY Application

Tap on Obtain key

Enter 4 digit PIN

`Connect Adapter to your device *

*iPhone 5 requires Apple Lightning Adapter

Tap on Begin when it appears

Point Adapter at IR Lens on iBox BT LE

Release Shackle – iPhone w/ Adapter

Tap on eKEY Application

Tap on Open Shackle

Enter shackle code

+ Select reason:Adding on a new listingRemoving from listingRelocating on same listingNone of the above

+ Tap on save – upper right hand corner

`Connect Adapter to your device *

*iPhone 5 requires Apple Lightning Adapter

Tap on Begin when it appears

Point Adapter at IR Lens on iBox BT LE

Push down on the shackle and then pull up to remove it

Programming KeyBoxes

Program KeyBox

Place KeyBox face down on Programming Base so IR ports line up

KeyBox Programming

SupraWEB Overview

SupraWEB Overview – Agent Website

- Creating a SupraWEB Log-in (SSO)- Navigating around SupraWEB- How to:

-Assign KeyBoxes-Assign Listing Data-Create Reports-Activate email settings

-Showing Value email examples -Assign KeyBox/Listing Reminder -New Showings

-New Feedback Update -New Feedback Request -Listing Update

Training Resources – www.supraekey.com - Customer Support

Keys, KeyBoxes, and SupraWEB -User instructions

www.supraekey.com - select: Agents Log on to SupraWEB

Log on to SupraWEB – 1st Time User

Log on to SupraWEB – 1st Time User-Create User ID and Password

Log on to SupraWEB – 1st Time UserClick on “Continue to complete your registration

Log on to SupraWEB – 1st Time User-Enter User ID and Password

Log on to SupraWEB – 1st Time User-Enter Key Serial #, PIN, & Association/MLS

Home Page & Showings Dashboard & Quick Links

Listing Tab – View Listing Inventory & Create Listing Update

Listing Tab - KeyBox InventoryAdd or Delete

Listing Tab – Add KeyBox to Inventory

Listing Tab - Input MLS# or Address information,Upload picture, and create Feedback Questions

Reports Tab – Create Showing Report

Showing Report - Customize

Showing Report – without Showing Agent & Feedback

Showing Report – with Showing Agent and Feedback

Settings Tab – General Email

Settings Tab – Denotes type of email notifications-Add Personalized Signature (Image & Text)

ShowingValue Email – Assign KeyBox Reminder

ShowingValue Email – New Showing

ShowingValue Email – New Feedback Request

ShowingValue Email – New Feedback Request

ShowingValue Email – New Feedback Update

ShowingValue Email – Listing Update

Please call: Supra Association/MLS support 800-545-9601 option 1

Thank you!