Post on 09-May-2015
description
LinkedIn and Facebook and Twitter!
Oh, my!
Social Networking 101Diane Windingland, Small Talk Big Results!
Which groups are you in?
1. I don’t use online social networks2. I have a profile, but don’t really use 3. I use one or more regularly:
a. Facebookb. Linked Inc. Twitter
4. I have a blog 5. I have my own youTube channel
Or, maybe you are in this group . . .
Confused?
Too Many Social Networking Sites?
Give it time. . .
It gets worse!
Why Bother?• Build Contacts• Build Relationships (business and social)• Build your business• Build sales• Find a job• Find advice• It’s Free!
Marketing has changed
Old: Interruptive, one-way
New: Integrated, Social, Referral-based
Social Networking is like a Cocktail Party
Minus the time and space constraints (and usually no drinks!)
5 Biggies in Social Media/Networking
Facebook—Social Networking
LinkedIn—Professional Networking
Twitter—micro-blogging (140 characters)
YouTube—video sharing site
Wordpress—blogging (web log/journal)
Big Numbers
• YouTube: 2 Billion videos watched per day!
• Facebook: 500 Million+ active users
• Twitter: 175 Million Registered users
• LinkedIn: 85 million+ members
• Wordpress.com: 15 million blogs
Feeling likeRip Van Winkle?
2006200520042003
WordpressLinkedIn
YouTube
Start Small, Take Baby Steps
A Do-it-yourself/social tool
Have you d yourself
lately?
• 2,450 results for “Diane Windingland”
– The quotes around the words tell Google I want to search for the words in that exact order
Google images, video and more!
Monitor the web
Why Use Facebook?
• More “social” than Twitter or LinkedIn
• Facebook is HUGE• If Facebook were a country, it
would be 3rd largest!
• Interact with customers
• Attract new customers
• Join groups related to your business
• Keep in touch with friends & family!
friends members fans
Personal profile
Facebook Group
Business fan page
My Facebook Profile picture 1st Year
Don’t be a ghost!
Need Help? (or do a Google Search)
Newsfeed: read, comment, share
Your Wall: It’s all about YOU
Privacy Settings—Don’t accept default!
http://fbknol.com/best-privacy-settings-for-your-facebook-profile/
Default “recommended” privacy settings
Do you really want everyone to see all this?
I Suggest “friends only”
Group vs. Fan page
Create a Group
Name, add members, select Privacy
Members by approval, content members only
Members by invitation, content members only
District 6 Toastmasters group
Create a Fan Page
promote events
Facebook Action Plan1. Sign up and complete your profile: Add
picture, website, bio (facebook.com). Change privacy settings!
2. Add Friends: Find friends. Observe posts.
3. Engage: Post, comment, like, etc.
4. Create Group or Fan Pages: promote events and products, offer discounts, provide useful and interesting posts.
5. Expand your reach: link Facebook to your website and blog
Why use Twitter?
Twitter 101 for businesshttp://business.twitter.com/twitter101/
• Spread news about your company/products
• Engage in conversations
• Gather feedback from your customers
• Gather market intelligence
• Increase your blog’s audience
@twelpforce• People ask questions• Employees (any!)
– Reply– Tag #twelpforce—makes the reply easy to
search
– 2,600+ Twelpforce team members • 28,000+ questions • Average time to answer 12 minutes or less.
(5/2010)
Learn the Lingo!Following—to receive messages, you follow people
Tweet—an individual, public message (140 characters)
Twittering—what you are doing when post a tweet
Retweet or RT —when you share a tweet from someone else with your followers
Message (formerly Direct Message)—a private message to a follower.
Learn the Lingo!mention—a tweet that has @username in the body of the tweet. A public “mention”
@reply— a message that begins with @username. People who follow both sender and receiver will see the message.
Hashtags (#)—Using a # symbol before a term or topic allows for that term or topic to be more easily searched. #Toastmasters
The Social Network Multiplication
Viral Marketing
One Good Tweet + Followers
10,000+ Impressions=
Shortening long url’s: bit.ly
Sending a Private Message
Retweeting
@reply— start with @usernamefollowers of sender and receiver see
@Mentions--@username in body
Example of Hashtag (#) search
Find people to Follow by Name
Browse Interests or Find Friends
Search other Services for Friends
Twitter Action Plan1. Sign up and complete your profile: Add
picture, website, bio (twitter.com)
2. Discover: Find people to follow. Observe.
3. Engage: Retweet and Reply
4. Create Content: promote events and products, offer discounts, provide useful and interesting tweets
5. Expand your reach: link Twitter to your website and blog
Why use LinkedIn?
• People search—who do I know who used to work. . .
• Create an online professional presence
• Extend your network (get jobs/customers/vendors)
• Get and give recommendations
• Share your Expertise without self-promotion
• Keep in touch (people change jobs & emails)
LinkedIn: Better than an online Rolodex
Old enough to remember those?
Get Connected!
More Social Networking Multiplication
Learn and add Applications
User guides + training
Add applications, connect with other social media
Fill out your profile completely!
Aim for 100% completeness!
Add Custom Text to Links
Before
After
Add Connections
Lots of Ways to Add People!
Locate Potential Employers
Select Companies, click the magnifying glass in the search box to be directed to “Company Search Results” page
Find potential companies meeting your criteria.
Click on a Company’s name and begin the treasure hunt!
LinkedIn Answers—Ask and Answer
Generate awareness:Post to Answers when questions are asked about a problem your company is solving
LinkedIn Action Plan1. Sign up and complete your profile: Add
picture, website, bio, resume (LinkedIn.com)
2. Get Connected: Start with people you know, then search the companies section. Check out profiles before you meet people.
3. Engage: Update your status regularly and participate in LinkedIn Answers
4. Recommend and get recommended
5. Expand your reach: link Twitter to LinkedIn. Check out other applications
Why Use YouTube?
Build relationships: • Inform—about your business,
events
• Educate—how to’s, demos
• Entertain—connect with your target audience
Put videos in other social media, in your website and in your blog
Yes, that is a frisbee
“Dorky” Official book launch on my blog
YouTube Action Plan
1. Watch videos at youtube.com
2. Sign up (you don’t have to post videos)
3. Get Equipment (e.g. Flip camcorder, web cam)
4. Create Content: Shorter (<2 minutes) is better
5. Expand your reach: Put video in your website, blog and in other social media
+ others
Why Blog?
• Build relationships: • Share your knowledge and
passion
• Low-cost (free) website
• Promote yourself personally or professionally
Blog: Hub of Social Networking
Post Blog
Content
Blog Action Plan
1. Read blogs (find some: Technorati.com)
2. Start a notebook/file of topics
3. Get a free blog: Wordpress.com (or other)
4. Post content regularly: 200-1000 word posts
5. Expand your reach: Put blog in your website, and post in other social media
Putting it all together
Incorporate Social Media in Your website
Testing, Testing. . .
° Front-Page Test. If your actions were reported on the front page of the newspaper, what would other people think?
• Real-World Test. Would it be OK if you did this in the "real world" (vs online)? Would you do or say the same thing face-to-face?
Vivica
Vivica’s Mom
Vivica’s Grandma, a church friend
Me
The connection
The post
The connection
Vivica’s Mom
Vivica’s Grandma, a church friend
Me
Cathy, Karate friend
Happy ending
11/17/10
The
What difference could social networking make in your life?
Connect with me!
Diane Windingland
Diane@smalltalkbigresults.comSmalltalkbigresults.com