Welcome

Conservation Applied Research & Development (CARD) Webinar

April 25, 2018Small Commercial Sector: Beyond Lighting Program Strategies

Small Commercial Sector:Beyond Lighting Program Strategies

Mary Sue LobensteinR&D Program Administrator

marysue.Lobenstein@state.mn.us651-539-1872

Anthony FryerConservation Improvement Program (CIP) Coordinator

anthony.fryer@state.mn.us651-539-1858

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Scott HackelPrincipal and Director of Engineering

Seventhwaveshackel@seventhwave.org

Speaker Introductions

Jeannette LeZaksSenior Researcher

Seventhwavejlezaks@seventhwave.org

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• Send your questions using the Chat balloon and include your email address

• Questions addressed at end

• Handout: webinar slide deck (click the “i” icon for link)

• Webinar recorded & archived online

Webinar Basics

Image: Nick Youngson http://www.picserver.org/w/webinar.html

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State Capitol Image: Courtesy Minnesota Department of Administration

• Purpose to help Minnesota utilities achieve 1.5% energy savings goal by:

• Identifying new technologies or strategies to maximize energy savings;

• Improving effectiveness of energy conservation programs;

• Documenting CO2 reductions from energy conservation programs.

Minnesota Statutes §216B.241, Subd. 1e

• Utility may reach its energy savings goal

• Directly through its Conservation Improvement Program (CIP)

• Indirectly through energy codes, appliance standards, behavior, and other market transformation programs

Minnesota Applied Research & Development Fund

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• 8 Funding Cycles• Nearly 380 proposals• 92 projects funded

CARD RFP Spending by Sector thru mid-FY2017

Multi-sector

(21), 25.3%

Commercial

(36), 37.6%

Residential 1 - 4 unit

(15), 18.7%

Industrial

(10), 8.6%

Multifamily 5+ unit

(4), 6.6%

Agricultural

(6), 3.1%

Welcome

Presenter name, Title, Company

Month day, Year

SMALL COMMERCIAL SECTOR: BEYOND LIGHTING PROGRAM STRATEGIES

THANK YOU TO OUR SPONSOR

BACKGROUND

Background on project Background on project

Why research small commercial customers?

• They can be hard to reach.

• Because they’re small.

• And diverse.

• And we’ve struggled to get beyond basic

measures with them.

Our study goal was to look beyond lighting and identify

opportunities for more holistic programming

Background on project Background on project

Why research small commercial customers?

• They can be hard to reach.

• Because they’re small.

• And diverse.

• And we’ve struggled to get beyond basic

measures with them.

Our study goal was to look beyond lighting and identify

opportunities for more holistic programming

Background on project Stories: Retail

Background on project Stories: Grocery

Opportunities are there.

Need the right targeting.

… by end use.

Key takeaways

Opportunities are there.

Need the right targeting.

… by end use.

… by customer.

Key takeaways

Opportunities are there.

Need the right targeting.

… by end use.

… by customer.

… by depth.

Key takeaways

OVERVIEW

What we'll cover

• Overview and methods

• Characteristics

• Attitudes

• End uses

• Savings opportunities

• Program recommendations

RESEARCHMETHODS

1440

telephone

surveys

100 in-depth

site visits

100 measures

10 program approaches

Secondary

research

Interviews

with program

administrators

Research methods

Business segments

SURVEY

• Office

• Food service

• Food sales

• Retail

• Warehouse

• Education

Office

Food service

Food sales

Retail

SITE VISITS

Site visits

Site visits

KEYCHARACTERISTICS

Buildings

Buildings

Building size

0% 10% 20% 30% 40% 50%

< 5,000 ft2

5-10,000 ft2

10-25,000 ft2

25-50,000 ft2

> 50,000 ft2

Office

Food Service

Grocery

Retail

Building size

0% 10% 20% 30% 40% 50%

< 5,000 ft2

5-10,000 ft2

10-25,000 ft2

25-50,000 ft2

> 50,000 ft2

Office

Food Service

Grocery

Retail

Business size

ATTITUDES

Building owner perspectives on energy

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1 2 3 4 5

Energy costs in

comparison to other expenses

Significant

Moderate

Insignificant

Overall Retail Grocery Food Service Office

Building owner perspectives on energy

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

10%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1 2 3 4 5Overall Retail Grocery Food Service Office

Percent

of time

thinking

about

energy

Energy

costs in

comparison

to other

expenses

Previous energy investments

Reasons and barriers to energy investments

Reasons and barriers to energy investments

ENERGYUSAGE AND

OPPORTUNITIES

Electricity use per square foot

Natural gas use per square foot

QUESTIONS?

Use the chat button.

END USES

Where do we see energy savings?

HVAC

• Residential style systems

• RTU: tune-up / ARC

• Ventilation: DCV and exhaust ctrl.

• Electric heat: suppl. 25% of bldgs.

• Thermal comfort!!!

HVAC: thermostats

Retail GroceryFood

Service Office

HVAC: cooling

• RTUs (46%)

• Split systems (43%)

• Window AC (6%)

• Heat pumps (3%)

• Age:

- 46% over 15 years

- 27% over 20 years

Water heating

• New water heaters needed

• Mostly residential style/size

• Could improve at distribution

• Energy performance:

- EF<0.80: 50%

- EF<0.67: 37%

• On electric systems add:

- Temp. turn-down

- Pipe insulation

- Consider fuel switch

Measures

Stay tuned….

Refrigeration

Plug loads

• Most businesses have at least one

computers

• TVs are used for more than just

watching favorite shows

• Point of sale terminals can use as

much as computers

• Controls and power management

can help reduce plug load energy

Plug loads: servers

• ~50% of buildings have servers

• Most are cooled by building’s HVAC

system

• Biggest measure is adding exhaust to

server closet

• Also server power management can

reduce server energy loads

Commercial kitchens

• 75% of kitchens have exhaust

supplied by make-up air unit

• Only 10% have any kind of

exhaust controls.

PROGRAMOPPORTUNITIES

Customer approaches

• Vertically integrated programs

• Needs based marketing and

outreach

• Ally with trusted information

channels

• Easy financing options

• Selling non-energy benefits

• Customer journey to deeper

savings

• Using residential marketing

channels

Customer approaches

• Vertically integrated programs

• Needs based marketing and

outreach

• Ally with trusted information

channels

• Easy financing options

• Selling non-energy benefits

• Customer journey to deeper

savings

• Using residential marketing

channels

Customer journey to energy savings

Bundling measures can help focus program offerings

Bundling measures can help focus program offerings

Bundle: Capture gas savings

Bundle: Capture gas savings

Bundle: HVAC crossover

Bundle: HVAC crossover

Bundle: Keeping it cool with refrigeration

Bundle: Keeping it cool with refrigeration

Bundle: Keeping it cool with refrigeration

Bundle: Keeping it cool with refrigeration

Bundle: Everyone has a thermostat

Bundle: Everyone has a thermostat

KEYTAKEAWAYS

Send us your questions usingthe chat balloon

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Questions?

Jeannette LeZaksSenior ResearcherSeventhwavejlezaks@seventhwave.org

Scott HackelPrincipal and Director of EngineeringSeventhwaveshackel@seventhwave.org

69R&D Web Page (https://mn.gov/commerce/industries/energy/utilities/cip/applied-research-development/)

Webinar Recording &Final Report

available in few weeks

For Reports use CARD Search Quick Link

For Webinars use CARD Webinars & Videos Quick Link

CARD Project Resources

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Commerce Division of Energy Resources e-mail list sign-up

If you have questions or feedback on the CARD program contact:Mary Sue Lobenstein

marysue.Lobenstein@state.mn.us651-539-1872

Thanks for Participating!