Selling 2.0 The Future of Commerce: Gerd Leonhard at Google Zuerich

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My presentation at the Google Retail Day 2010, in Zuerich, June 10, 2010. Topics: Data is the new Oil - and what does that mean for Marketing? Always-on, interconnected, mobile users: the future is truly different. From Network to NETWORKED

Transcript of Selling 2.0 The Future of Commerce: Gerd Leonhard at Google Zuerich

Selling 2.0: the Future of Commerce in a

mobile Broadband World

www.mediafuturist.comwww.twitter.com/gleonhard

Source: Slideshare.net

This is not about technology

Source: Slideshare.net

Always-On. Inter-Connected. Mobile.

‘Broadcast’ Business Model: increasingly ignored - and much too costly

Networked Business: exploding

Today

Soon

Ubiquitous mobile social & commercial

Connectivity

TotalFragmentation is certain

Watering Cans and Sprinkler-Systems

From ‘The Network’ to The Networked

Total Mobile Empowerment

‘Selling’

Connectivity + Mobile + Social is changing the very definition of Selling, Paying and... Value

Youtube.com/user/ScholzundFriends

Whatever you are selling...

You are in the Audience Business

Businesses - and their Leaders - become Connectors (not just Directors)

Distributed Commerce - Social Commerce

Social Commerce: Connecting to ‘People Like Myself’

The Power of Like-Mindedness

Networked Businesses: Examples

The Future of Selling: B2C and B2B!

Are you & your company providing enough “Social Oxygen”...?

Noise: the past

Noise Engagement Attraction

With-VertisingCont-VertisingMe-Vertising

Engaged. Mobile. Social. Emotional

Making personal connections... being part of a tribe....

How do you talk to your customers?

Source: theCarbonado.com

Storytelling across all platforms

The Future of Selling: Involving the Users

The Future of Selling: Giving something...?

All Brands will be Networked. Or invisible i.e....dead.

Our entire Media & Communications Infrastructure - the “Extension of Man” (McLuhan) - is becoming

Real-Time

Nowness

Value, Price, Reason, Timing, Packaging... and Trust.

Data is the new Oil. So who gets to drill, pump, refine...?

B2B and Social Media: a good fit

Source: eMarketer

email me at gerd@mediafuturist.comTwitter: gleonhard

Facebook: gleonhardLinkedIn: gleonhard

Thanks for your attention!

The Future of ‘Selling’

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Interrupt with Ads & Pitches Try to ‘own the customer’Control Consumer Centralized SellingAttract & Engage Decentralized CommerceRelevance of Trust Now and Here

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