National Operating Center St. Petersburg, Florida

Employee TrainingEmergency Preparedness

Emergency Preparedness and Evacuation

Emergency Plan Addresses the following: Emergencies

Fire Weather Related incidents Medical emergencies

Employee roles and responsibilities Team Roles and responsibilities Drills

Emergency Scenarios

Evacuation Fire, explosion Bomb threat Loss of power

Shelter-in-place External threat near your work location

Medical emergencies Employee / Visitor

Role of Employees

Follow Instructions of Zone Leaders / Emergency Team Members

Arrive prepared – Personal Belongings (if time allows)

Remember to help your visitors. You are responsible for them

If someone needs assistance, tell an Emergency Team member

If you need assistance, notify a coworker or an Emergency Team

member

Participate in drills

Employees with DisabilitiesEmployees with Disabilities may need assistance in an emergency and should register with their Human Resources contact as part of our preparedness plan. This information will be given to Emergency Coordinator to ensure plan is in place to assist employee in emergency situations.

If possible, a buddy system will be set up for employee to assist in the event of an evacuation. Information will be treated as confidential to respect employee privacy.

Short Term – i.e., Injury (broken limb), Pregnancy, or other temporary condition

Long Term – medical condition affecting employees ability to self-evacuate

Roles of Emergency Response Team Members

Zone Leader – Responsible for Communication and direction for employees in emergency

Assistant Zone Leader – Search and assist employees. Responsible for roll call and backup for Zone Leader

Searchers – Search and assist employees

Emergency Coordinator – Liaison with Emergency Responders

Zones

Zones

Emergency Response Team Zone Zone Leader Assistant Zone Leader Searcher

1 John Brown

Karen Tomczyk

Robert Brasser

2 Sarah Roman

Kathy Tijou

Anania Ramirez

3 Gisella Santamaria

Victor Granados

Leslee Fitzpatrick

4 Margaret Francois

Kara Jalocha

5 Rick Artille

Todd Cook

6 Lisa Fast

Shannon Fitzpatrick

7 Kristin Saier

Bernard Scott

8 James Wells

Michelle Pierce

9 Rob Ross

Michele Croud

10 Marty Karnegie

Adrianna Bittar

Emergency Scenarios

Stay or go? Plan for both

Shelter in Place Stay inside at your work location. Interior room, with few or no

windows or other in building relocation.Partial Evacuation

Emptying the building of some but not all occupants.

Evacuation Emptying the building of

all occupants

Emergency Scenarios

Workplace Incidents Fire Loss of Power Bomb Threat

Weather Related Incidents Tornados Hurricanes

Medical Emergencies Employee / Visitor

Workplace Incidents

Fire Fire is on your floor – Immediately exit, pulling the fire alarm

to notify the Fire Dept. You smell smoke but don’t see Fire - Follow instructions from

Zone Leaders and / or Building Management

Bomb Threat – Evacuation may be required

Loss of Power – Evacuation may be required

General Evacuation ProceduresMEANS OF NOTIFICATION OF EVACUATION

• Audible / visual fire alarms and strobes throughout building

• Verbally by the Emergency team

Prior to evacuating:• If safe to do so, prior to exiting:

– Turn Off All Computer Equipment– Turn Off Office Equipment (Copy Machine, Fax Machine,

Etc…)– Close office doors (do not lock)

General Evacuation Procedures

When an alarm is sounded: Proceed quickly, but calmly to the nearest exit

Exit the building and go to the primary assembly areas based on your work zone, unless directed otherwise by the Emergency Coordinator or Zone Leader

Do not leave the assembly area until the all clear is given or you are given specific instruction to leave by the Emergency Coordinator/Zone Leader

Assembly Areas

General Evacuation Procedures

General Evacuation Procedures

Do not stay the building for any reason when the alarms sound

Never use the elevators Always listen to instruction of Emergency

team members Do not re-enter the building until authorities

have approved reentry

Weather Related Emergencies

Weather Related Incidents Tornados – Shelter in Place Hurricanes – Advance notice – preparedness

at home – Ready.gov

Medical Emergencies

Employee or visitor becomes sick onsite during business hours

Call 911 – If the incident is serious and Emergency services is required. Notify the Emergency Response Team so they can arrange to direct first responders to person in need. If the individual is in need of AED / CPR – and if you are certified to use an AED or perform CPR and it is safe to do so, act immediately.

Minor First Aid is required – Utilize the First Aid Kits found in pantries throughout the building. Be sure to notify Zone Leader so Incident report will be completed. All incidents are to be documented.

Shelter-In-Place Areas

Interior Conference Rooms First Floor Name Name Second Floor name

Areas of Refuge

Interior space in or near Evacuation stairwell. Provide shelter for employee or visitor in need of assistance.

Emergency Coordinator will advise First Responders of location.

Fire Extinguisher UseIn accordance with the LAW and SalonCentric policy: All employees are to evacuate the building

should there be any fire emergency No one is to attempt to use a fire extinguisher

to fight a fire unless trained to do so. This requires annual training.

Emergency Phone Numbers

Emergency Hotline – After hours lines available to employees to receive updates about office. These hotlines are utilized by employees to get updates about status of business operations at the site. Examples would be weather incidents affecting the area.

123.123-4567 123.234.5678

Send Word Now – Mass notification service used to reach all employees. Service will contact you on all devices registered with the system. System allows for “Get Word Back” which takes roll call of employees who are called and respond. Allows for up to date status of employees to management. Used for emergency situations only.

National Operating Center St. Petersburg, Florida