S T. C LOUD S TATE U NIVERSITY A t r a d i t i o n o f e x c e l l e n c e a n d o p p o r t u n i t...

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ST. CLOUD STATE UNIVERSITYA t r a d i t i o n o f e x c e l l e n c e a n d o p p o r t u n i t y

SCSU Technology UpdateSpring 2004

Kristi Tornquist

Technology for Teaching and Learning

SCSU Electronic Classroom Growth

0 36 7

12

24

33

68

8185

9398

0

20

40

60

80

100

120

1990 1991 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003

Age of Electronic Classrooms

0

5

10

15

20

25

30

35

40

< 1 1 2 3 4 5 6 7 8

Years

# o

f R

oo

ms

Electronic Classroom Support

Maintenance Schedule Rooms inventoried every 6 weeks Thorough servicing of all equipment 3 times/year

Approximately 30 - 40 lamps replaced each year

Stolen equipment/security issues

ITV Classes at SCSU

0

5

10

15

20

25

30

35

40

45

Fall1998

Fall1999

Fall2000

Fall2001

Fall2002

Spring1999

Spring2000

Spring2001

Spring2002

Spring2003

WebCT Active Courses Comparison

79

152

240

0

50

100

150

200

250

300

Semester

Spring 2001

Spring 2002

Spring 2003

WebCT Active Student Comparisons

3689

6077

7380

0

1000

2000

3000

4000

5000

6000

7000

8000

Semester

Spring 2001

Spring 2002

Spring 2003

SCSU Instructors Using WebCT

66

117

155

185

219

0

50

100

150

200

250

Instructors

Fall 2001

Spring 2002

Summer 2002

Fall 2002

Spring 2003

Desire2Learn selected through MnSCU RFP process Contract up to 10 years MnSCU paying transition year costs, and possibly beyond SCSU faculty and staff are members of MnSCU transition

teams SCSU faculty supported moving to D2L and Provost

Spitzer approved the change in December 2003 Faculty access and training began January 2004 and

conversion to be completed by September 1, 2004

Instructional Management System

SCSU is the lead institution for the state on the project

$299,000 in additional grant funding received

Pilot project with Stearns History Museum digitized 505 photographs of South St. Cloud

Electronic Resources

0

2000

4000

6000

8000

10000

12000

14000

16000

Electronic Subscriptions Electronic Books

FY 00

FY 01

FY 02

FY 03

Miller Center Gate Count Comparisons

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

September - February

# o

f Pat

ron

s

Centennial (1999-2000) Miller Center (2000-2001)

Miller Center (2001-2002) Miller Center (2002-2003)

Technology for Students

General Access Computer Lab Locations

0

200

400

600

800

1000

1200

1400

PCs Macs Total

Open Labs

Miller Center Labs

Discipline-Related Labs

Total

14 Open Labs (375 Computers)7 Miller Center Labs (193 Computers)35 Discipline Related Labs (681 Computers)

56 Total Labs (1249 Computers)

General Access Computer Lab UsageBased on Contact Hours

0

100000

200000

300000

400000

500000

600000

FY 00

FY 01

FY 02

FY 03

Student Training

Every semester 10 – 12 MiniTab workshops for up to 30 students in each session

Piloted more general workshops for students to gauge interest

Full slate of weekly workshops for FY04

ResNet Connections

704

1026

1415

1733

20952233

0

500

1000

1500

2000

2500

FY98 FY99 FY00 FY01 FY02 FY03

ResNet - Percentage of Rooms with 1 or more Active Connections

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Fall 1998 Fall 1999 Fall 2000 Fall 2001 Fall 2002

ResNet - Operating Systems

Mac4%

Win 95/98/ME35%

Win NT/20004%

Win XP57%

Other0%

Technology for Faculty and Staff

Number & Type Workstation by College

0

100

200

300

400

500

600

700

Business Education FA & H Sci. &Engineering

Soc. Science Total

College

Mac

PC35%

65%

Computer Purchases

0

10

20

30

40

50

60

Business Education FA & H Sci. &Engineering

Soc. Science

College

# C

om

pu

ters

FY 99

FY 00

FY 01

FY 02

FY 03

Age of Faculty/Staff Computers

181

450477

375

497

305

231

123103 92

44

0

100

200

300

400

500

600

1 2 3 4 5 6 7 8 9 10 11

# Years Old

College Support Technicians

One more half-time position added (COSE) Now have at least one college technician in

every college Regular meetings of all campus technicians Listserv for campus technicians Discussion of common problems, common

based desktop images, etc.

Online registration system now used CIS: 12 different topic areas IMS: 22 Different topic areas

Documentation rewritten and updated Microsoft applications, including Project, Visio and

Publisher WebCT Multimedia for the Web Dreamweaver and other Web tools Video Production

Training/Workshops

Workshop Comparisons

0

200

400

600

800

1000

1200

Workshops Offered Participants

FY 01

FY 02

FY 03

Training/Workshops

MnSCU-related events hosted @ SCSU Week-long Summer Institute for online courses

Course design Instructional technologies Peer support

Electronic portfolio training

Training/Workshops

Other Information Technology Resources

Campus Microsoft Agreement Added Project and Visio

Norton Antivirus agreement Through MnSCU:

Adobe Macromedia ESRI Geographical Information Systems

Keyserver licensing Used extensively in student labs Piloted Dreamweaver through a MnSCU grant Exploring metered use for faculty/staff

Software Licensing Agreements

Security

Additional virus protection implemented in February of 2003 46 different attachment types blocked Thousands of different viruses have been

filtered

Implemented Spam filtering in April 2003 Percent of Inbound E-mail identified as Spam

has ranged from 32 – 66% False positive rate of .0036%

Spam as Percentage of Inbound E-mail 2003

0

500000

1000000

1500000

2000000

2500000

3000000

3500000

4000000

4500000

April May June Total

Month

# M

essa

ges

Inbound Mail

Spam

47%

62%56%

56%

Campus Ethernet Infrastructure Statistics

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200

400

600

800

1000

1200

1400

1600

1800

FY 97 FY 98 FY 99 FY 00 FY 01 FY 02 FY 03

Fiscal Year

New Network Drops

Activated Ethernet Connections

Network Uptime

Uptime of 99.18% Down less than 6 hours per month total,

including scheduled maintenance Minimal downtime due to security, virus, denial

of service

SCSU Internet Connection Bandwidth

6.16

8 8 8

16

0

2

4

6

8

10

12

14

16

18

FY 99

FY 00

FY 01

FY 02

FY 03

in Megabits/second

Funded primarily by student technology fees 12 Academic areas completed, including:

Administrative Services Atwood Memorial Center Business Building Engineering and Computing Center Education Building Kiehle Visual Arts Center Miller Center

Remainder of campus to be completed Summer 2004

Wireless Network Access

Campus Wireless Coverage

Four open computer labs with wheelchair accessible furniture

Four Miller Center workstations with assistive enhancements Large resolution display EasyBall & Trackballs Reader software for web pages, print material, electronic

documents Web site changes continue to move SCSU toward full

ADA compliance

Americans with Disabilities Act

HelpDesk Traffic Comparisons by Semester

0

2000

4000

6000

8000

10000

12000

14000

Fall Spring Total

Semester

Req

ues

ts

FY 99

FY 00

FY 01

FY 02

FY 03

350 ad hoc requests for data or information Developed or significantly upgraded seven Web enabled

applications 4,000 requests for test scoring service Implemented document imaging system for

administrative departments Ongoing support for 3,525 telephones and 450 voice

mail boxes

Administrative Services

Campus PBX system replaced Centrex system Service began June 13, 2003 Both analog and digital lines, with IP telephony Enhanced base services, including voice mail

and caller ID Additional features such as integrated messaging

(voicemail in e-mail) are being piloted

Telephone Services

Sites continue to migrate to the new server environment

Content management software is being piloted to improve site maintenance

Web Council being institutionalized as called for in the SCSU Technology Plan

Web Services

MnSCU Initiatives

Minnesota Online Seamless Project

10 areas Standardization of Business Practices Portal Project Minnesota Digital Learning Plan Acceptable Use Policies Aleph Library System

Technology Committees

Technology and Pedagogical Resources Teaching Learning Technology Roundtable Student Technology Fee Committee Technology Master Plan committee list

E-Learning Classroom resources Mobile Devices Wireless Etc.

Thank you!