retrospectives

@hannahkane

2014 Digital PM Summit

retrospectives

debriefs

post-mortems

after-action

reviews

reflective activity that allows teams to inspect and adapt their processes for the future

NEW

culture of experimentation

reliable rhythm

targeted / purposefulactivities

space for creation

occasionalbreakthroughs

Culture of Experimentation

“It’s just a week.”

Culture of Solutions Culture of Experimentation

“I know” “I wonder”

narratives evidence

complaints hypotheses

process changes process experiments

documentation information radiators

AB tests: not just for products

Data is everyone’s favorite

fail fast

Reliable Rhythm

“Can we just skip the retro?”

No.

Church of Retrospection

reduces gossip and back-channeling

unexceptional = less scary

a parking lot to clear the mind

Don’t wait until it’s too late

Targeted and Purposeful

“I’m on board” vs.

“I’m bored”

• is it a team or a team-shaped object?

• are targets being met?

• is there conflict in the group?

• where are you in the project?

match the situation

establish a purpose

conflict resolution

problem solving

change management

decision making

team building

Space for Creation

“Let the inmates run the asylum.”

you provide the shape, but they fill the glass

divergent

emergent

convergent

* Astrid Claesson

discussiondebate

brainstormingbrainswarming

gamespuzzles

visioningetc.

unravel complexity

Create Breakthroughs

“This isn’t supposed to be therapy.”

or is it?

interpersonal intrapersonal process product

breakthrough flavors

root cause analysis5 whys

It’s not about how well you followed a process.

It’s about how well the process is serving the goals.

get ready for the awkward

thank you.for realsies.

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