Project Two Developing Project Two Developing and Receiving clientsand Receiving clients

Arranging a conferenceArranging a conference

Teaching steps

• Step 1. Lead in• Step 2. Vocabulary and grammar • Step 3. Text A: An enquiry• Step 4. Text B: Confirming arrangements• Step 5. Classroom exercises• Step 6. Extended Business knowledge• Step 7. Assignment

Teaching objectives

• 1.To enable Ss to talk about Arranging a 1.To enable Ss to talk about Arranging a conferenceconference

• 2.To practice listening and reading for 2.To practice listening and reading for specific informationspecific information

• 3.To review language for checking and 3.To review language for checking and conformingconforming

• 4.To practice writing a letter of 4.To practice writing a letter of confirmationconfirmation

How to arrange a conference

• Consider the following points:• 1.What ? (Topic)• 2.Who ? (Participants)• 3.Where? (Location)• 4.When and How long? (Duration))• 5.Programmer details?• 6.What facilities?• 7.How much money ?(Budget)

Put the following points in order

• 1.Decide on the duration• 2.Invite the delegates• 3.Organize the equipment required• 4.Choose a location.• 5.Finalize the programmed details.• 6.Decide on the budget.• 7.Arrange a date. key for reference: 6,1,7,4,2,5,3

An Enquiry

Listening 1

Listen again and complete the conference reservation for

Key to the form • 1.Amtech • 2.BN2 3EQ • 3.01273 485 671 • 4.Between 35 and 40 • 5.Prague,if affordable• 6.￡ 20,000 maximum• 7.September or October• 8.Friday evening to after Sunday lunch• 9.One conference room and one seminar room

Question 1

• What do you think Rachel Day’s job is?

She works in a conference and business events organization.

She is a conference organizer.

She is a conference reservation clerk.

She is a business secretary

Question 2

• What does Rachel day’s job involves?ReceptionAnswering telephonesDealing with conference room reservationConfirmation

Discussion 1

Answers

• 1.The Plaza and The Grand Hotel• 2.The Grand hotel and the Karolin Conference center• 3.The Plaza• 4.The Grand Hotel• 5.The Karolin Conference Center• 6.The Plaza and the Karolin Conference Center• 7.The Karolin Conference

Discussion

• Which hotel would be the cheapest for Daniel Black’s conference?

• Please consider the following points:• 1.price? • 2.attractive location ? • 3.near the center or airport?• 4.modern or old style charm?

Plaza Grad Hotel

Karolin

2 nights

×40 delegates

=80 nights

￡ 7,200 ￡ 8,560

￡ 12,000

2 dinners

×40 delegates

=80 dinners

￡ 1,600 ￡ 1,680

￡ 2,000

2 lunches

×40 delegates

=80 lunches

￡ 1,200 ￡ 1,280

￡ 1,480

Plaza Grand Hotel

Karolin

Conference room

for 2 days

￡ 620 ￡ 690 ￡ 1,520

Seminar room for 2 days

￡ 360 ￡ 380 ￡ 400

Technical equipment

for 2 days

￡ 400 ￡ 680 Inc. in

price

Total ￡ 10,980 ￡ 13,170

￡ 17,400

Confirming arrangements Listening 2

Words and expressions

• 1.letter of confirmation• 2.go ahead• 3.depart• 4.phone bills• 5.the master account• 6.colleague

Key

• 1. 25-27 2. 37

• 3. two nights

• 4.one seminar room

• 5.phone bills

• 6.go on master account

• 7.in writing by the end of the week

Writing practice

A letter of confirmation

Dear Mr. Black,

With reference to our recent telephone

conversation, I am writing to confirm the

arrangements for the Amtech Marketing

Conference.

The conference will take place at the

Karoliny Conference Center in Prague from 25

to 27 September. The 37 delegates

will arrive for dinner on Friday and leave after lunch on Sunday. There will be a conference room and a seminar room for the conference.

The Europe Events representative will welcome delegates on 25 September.

Delegates will pay their phone bills; their drinks will go to the Amtech master account.

A letter of confirmation

I enclose the conference program and will confirm the name of the Europe Events contact person in a few days. If you have any other questions, please do not hesitate

to contact me.

Yours sincerely

A letter of confirmation