Project Two Developing and Receiving clients Arranging a conference.
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Transcript of Project Two Developing and Receiving clients Arranging a conference.
Project Two Developing Project Two Developing and Receiving clientsand Receiving clients
Arranging a conferenceArranging a conference
Teaching steps
• Step 1. Lead in• Step 2. Vocabulary and grammar • Step 3. Text A: An enquiry• Step 4. Text B: Confirming arrangements• Step 5. Classroom exercises• Step 6. Extended Business knowledge• Step 7. Assignment
Teaching objectives
• 1.To enable Ss to talk about Arranging a 1.To enable Ss to talk about Arranging a conferenceconference
• 2.To practice listening and reading for 2.To practice listening and reading for specific informationspecific information
• 3.To review language for checking and 3.To review language for checking and conformingconforming
• 4.To practice writing a letter of 4.To practice writing a letter of confirmationconfirmation
How to arrange a conference
• Consider the following points:• 1.What ? (Topic)• 2.Who ? (Participants)• 3.Where? (Location)• 4.When and How long? (Duration))• 5.Programmer details?• 6.What facilities?• 7.How much money ?(Budget)
Put the following points in order
• 1.Decide on the duration• 2.Invite the delegates• 3.Organize the equipment required• 4.Choose a location.• 5.Finalize the programmed details.• 6.Decide on the budget.• 7.Arrange a date. key for reference: 6,1,7,4,2,5,3
An Enquiry
Listening 1
Listen again and complete the conference reservation for
Key to the form • 1.Amtech • 2.BN2 3EQ • 3.01273 485 671 • 4.Between 35 and 40 • 5.Prague,if affordable• 6.£ 20,000 maximum• 7.September or October• 8.Friday evening to after Sunday lunch• 9.One conference room and one seminar room
Question 1
• What do you think Rachel Day’s job is?
She works in a conference and business events organization.
She is a conference organizer.
She is a conference reservation clerk.
She is a business secretary
Question 2
• What does Rachel day’s job involves?ReceptionAnswering telephonesDealing with conference room reservationConfirmation
Discussion 1
Answers
• 1.The Plaza and The Grand Hotel• 2.The Grand hotel and the Karolin Conference center• 3.The Plaza• 4.The Grand Hotel• 5.The Karolin Conference Center• 6.The Plaza and the Karolin Conference Center• 7.The Karolin Conference
Discussion
• Which hotel would be the cheapest for Daniel Black’s conference?
• Please consider the following points:• 1.price? • 2.attractive location ? • 3.near the center or airport?• 4.modern or old style charm?
Plaza Grad Hotel
Karolin
2 nights
×40 delegates
=80 nights
£ 7,200 £ 8,560
£ 12,000
2 dinners
×40 delegates
=80 dinners
£ 1,600 £ 1,680
£ 2,000
2 lunches
×40 delegates
=80 lunches
£ 1,200 £ 1,280
£ 1,480
Plaza Grand Hotel
Karolin
Conference room
for 2 days
£ 620 £ 690 £ 1,520
Seminar room for 2 days
£ 360 £ 380 £ 400
Technical equipment
for 2 days
£ 400 £ 680 Inc. in
price
Total £ 10,980 £ 13,170
£ 17,400
Confirming arrangements Listening 2
Words and expressions
• 1.letter of confirmation• 2.go ahead• 3.depart• 4.phone bills• 5.the master account• 6.colleague
Key
• 1. 25-27 2. 37
• 3. two nights
• 4.one seminar room
• 5.phone bills
• 6.go on master account
• 7.in writing by the end of the week
Writing practice
A letter of confirmation
Dear Mr. Black,
With reference to our recent telephone
conversation, I am writing to confirm the
arrangements for the Amtech Marketing
Conference.
The conference will take place at the
Karoliny Conference Center in Prague from 25
to 27 September. The 37 delegates
will arrive for dinner on Friday and leave after lunch on Sunday. There will be a conference room and a seminar room for the conference.
The Europe Events representative will welcome delegates on 25 September.
Delegates will pay their phone bills; their drinks will go to the Amtech master account.
A letter of confirmation
I enclose the conference program and will confirm the name of the Europe Events contact person in a few days. If you have any other questions, please do not hesitate
to contact me.
Yours sincerely
A letter of confirmation