Post on 14-Aug-2015
All you want to know about raising productivity in the
workplace
by Toronto Training and HR
July 2015
Page 2
CONTENTS3-4 Introduction5-6 Definitions7-8 Keys to extreme productivity9-12 Factors of productivity improvement13-14 Improved or higher levels of productivity15-16 Working on the right things17-25 Measuring productivity26-28 Avoiding burnout and maximizing productivity29-30 Daily schedule31-33 The Japanese holistic view of productivity concept
34-37 Japanese productivity improvement techniques38-41 Work study as a direct means of raising productivity 42-43 Work measurement44-45 Comparing Canada to the US46-48 Productivity in Ontario 49-50 Conclusion, summary and questions
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Introduction
Page 4
Introduction to Toronto Training and HR
Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden 10 years in banking15 years in training and human resourcesFreelance practitioner since 2006The core services provided by Toronto Training and HR are:
Training event designTraining event deliveryHR support with an emphasis on reducing costs, saving time plus improving employee engagement and moraleServices for job seekers
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Definitions
Page 6
Definitions• Productivity• Workload• Working conditions
Page 7
Keys to extreme productivity
Page 8
Keys to extreme productivity
• To attend• To inhibit• A working
memory
Page 9
Factors of productivity improvement
Page 10
Factors of productivity improvement 1 of 3
• Capital investments in production
• Capital investments in technology
• Capital investments in equipment
• Capital investments in facilities
• Economies of scale
Page 11
Factors of productivity improvement 2 of 3
• Workforce knowledge and skill resulting from training and experience
• Technological changes
• Work methods• Procedures• Systems• Quality of products• Quality of processes• Quality of
management
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Factors of productivity improvement 3 of 3
• Legislative and regulatory environment
• General levels of education
• Social environment• Geographic factors
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Improved or higher levels of productivity
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Improved or higher levels of productivity
• Improved productivity of land
• Improved productivity of materials
• Improved productivity of machines
• Improved productivity of labour
Page 15
Working on the right things
Page 16
Working on the right things
• Build a culture of speed
• Cut carefully• Stay flexible• Unleash your
creativity
Page 17
Measuring productivity
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Measuring productivity 1 of 8
• Output divided by input
• Distinguishing between productivity, production, effectiveness and efficiency
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Measuring productivity 2 of 8
Qualitative productivity indicators• Higher morale of
workers• Improvements in
the work environment
• Reduced effort in doing work
• Improved communication
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Measuring productivity 3 of 8
Qualitative productivity indicators (cont.)• Improved labour-
management relations
• Better customer satisfaction
• Improved image and reputation of the organization
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Measuring productivity 4 of 8
Non-standard quantitative productivity indicators • Increase in volume
of outputs• Improved quality
of products• Reduction in
volume of rework• Reduction in
volume of rejects• Reduction in
number of late deliveries
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Measuring productivity 5 of 8
Non-standard quantitative productivity indicators (cont.)• Reduction in number of
work-related accidents• Reduction in
absenteeism• Reduction in number of
machine breakdowns• Reduction in machine
downtime• Reduction in overtime• Reduction in space cost
per unit value of product
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Measuring productivity 6 of 8
Non-standard quantitative productivity indicators (cont.)• Reduction in turnover of
employees• Reduction in sick leave• More customers• Increased number of
improvement suggestions
• Reduction in complaints• Higher profits
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Measuring productivity 7 of 8
Standard productivity indexes• Physical productivity
measurement method• Value productivity
measurement method
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Measuring productivity 8 of 8
Productivity improvement indexes• Labour productivity• Material productivity• Machine productivity• Capital productivity
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Avoiding burnout and maximizing productivity
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Avoiding burnout and maximizing productivity 1 of 2
• Maintain energy• Be more resilient• Persevere• Stay focused and
aware• Sustain yourself
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Avoiding burnout and maximizing productivity 2 of 2
Energy• Physical• Mental• Business• Emotional• Spiritual
Page 29
Daily schedule
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Daily schedule
• Today’s date• If I could do today
over again I’d…• Things I get to
enjoy today• Appointments• My life theme• Project one and
following
Page 31
The Japanese holistic view of productivity
concept
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The Japanese holistic view of productivity concept 1 of 2
• Productivity as an objective concept
• Productivity as a scientific concept
• Productivity as a measure concept
• Productivity as an efficiency concept
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The Japanese holistic view of productivity concept 2 of 2
Productivity as a factor concept• Partial factor
productivity• Multi factor
productivity• Total factor
productivity
Page 34
Japanese productivity improvement techniques
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Japanese productivity improvement techniques 1 of 3
JidokaHeijunka
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Japanese productivity improvement techniques 2 of 3
Kaizen• Five Ss of
housekeeping• Muda elimination• Poka-Yoke• SMED• TPM• Just-In-Time• Kanban• POM
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Japanese productivity improvement techniques 3 of 3
Kaizen (cont.)• Visual management• Work standards• PDCA/SDCA cycle• SPC• Suggestion systems
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Work study as a direct means of raising
productivity
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Work study as a direct means of raising productivity 1 of 3
Capital investment• Development of new
basic process or fundamental improvement of existing ones
• Install more modern or higher-capacity plant or equipment or modernize the existing one
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Work study as a direct means of raising productivity 2 of 3
Better management• Reduce the work
content of the product• Reduce the work
content of the process• Reduce ineffective time
due to management or workers
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Work study as a direct means of raising productivity 3 of 3
Work study• Objectives • Techniques• Procedure
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Work measurement
Page 43
Work measurement
Work measurement• Objectives • Techniques
Page 44
Comparing Canada to the US
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Comparing Canada to the US
• GDP potential growth estimates
• Labour hours• Labour
productivity• Population
growth• Female
participation in the workforce
• Participation among older age groups
Page 46
Productivity in Ontario
Page 47
Productivity in Ontario 1 of 2
• Growth in hours worked
• Comparing Ontario to Canada and other G7 countries
• Level of education• Unit labour costs• Machinery &
equipment investment
• ICT investment• ICT net capital stock
Page 48
Productivity in Ontario 2 of 2
Fundamental principles adopted• Investing in people• Investing in modern
infrastructure• Creating a dynamic
and innovative business climate
• Policy initiatives• Underinvestment by
organizations
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Conclusion, summary and questions
Page 50
Conclusion, summary and questions
ConclusionSummaryVideosQuestions