Productivity July 2015

All you want to know about raising productivity in the

workplace

by Toronto Training and HR

July 2015

CONTENTS3-4 Introduction5-6 Definitions7-8 Keys to extreme productivity9-12 Factors of productivity improvement13-14 Improved or higher levels of productivity15-16 Working on the right things17-25 Measuring productivity26-28 Avoiding burnout and maximizing productivity29-30 Daily schedule31-33 The Japanese holistic view of productivity concept

34-37 Japanese productivity improvement techniques38-41 Work study as a direct means of raising productivity 42-43 Work measurement44-45 Comparing Canada to the US46-48 Productivity in Ontario 49-50 Conclusion, summary and questions

Introduction

Introduction to Toronto Training and HR

Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden 10 years in banking15 years in training and human resourcesFreelance practitioner since 2006The core services provided by Toronto Training and HR are:

Training event designTraining event deliveryHR support with an emphasis on reducing costs, saving time plus improving employee engagement and moraleServices for job seekers

Definitions

Definitions• Productivity• Workload• Working conditions

Keys to extreme productivity

Keys to extreme productivity

• To attend• To inhibit• A working

memory

Factors of productivity improvement

Factors of productivity improvement 1 of 3

• Capital investments in production

• Capital investments in technology

• Capital investments in equipment

• Capital investments in facilities

• Economies of scale


• Workforce knowledge and skill resulting from training and experience

• Technological changes

• Work methods• Procedures• Systems• Quality of products• Quality of processes• Quality of

management


• Legislative and regulatory environment

• General levels of education

• Social environment• Geographic factors

Improved or higher levels of productivity

Improved or higher levels of productivity

• Improved productivity of land

• Improved productivity of materials

• Improved productivity of machines

• Improved productivity of labour

Working on the right things

Working on the right things

• Build a culture of speed

• Cut carefully• Stay flexible• Unleash your

creativity

Measuring productivity

Measuring productivity 1 of 8

• Output divided by input

• Distinguishing between productivity, production, effectiveness and efficiency


Qualitative productivity indicators• Higher morale of

workers• Improvements in

the work environment

• Reduced effort in doing work

• Improved communication


Qualitative productivity indicators (cont.)• Improved labour-

management relations

• Better customer satisfaction

• Improved image and reputation of the organization


Non-standard quantitative productivity indicators • Increase in volume

of outputs• Improved quality

of products• Reduction in

volume of rework• Reduction in

volume of rejects• Reduction in

number of late deliveries


Non-standard quantitative productivity indicators (cont.)• Reduction in number of

work-related accidents• Reduction in

absenteeism• Reduction in number of

machine breakdowns• Reduction in machine

downtime• Reduction in overtime• Reduction in space cost

per unit value of product


Non-standard quantitative productivity indicators (cont.)• Reduction in turnover of

employees• Reduction in sick leave• More customers• Increased number of

improvement suggestions

• Reduction in complaints• Higher profits


Standard productivity indexes• Physical productivity

measurement method• Value productivity

measurement method


Productivity improvement indexes• Labour productivity• Material productivity• Machine productivity• Capital productivity

Avoiding burnout and maximizing productivity

Avoiding burnout and maximizing productivity 1 of 2

• Maintain energy• Be more resilient• Persevere• Stay focused and

aware• Sustain yourself

Avoiding burnout and maximizing productivity 2 of 2

Energy• Physical• Mental• Business• Emotional• Spiritual

Daily schedule

Daily schedule

• Today’s date• If I could do today

over again I’d…• Things I get to

enjoy today• Appointments• My life theme• Project one and

following

The Japanese holistic view of productivity

concept

The Japanese holistic view of productivity concept 1 of 2

• Productivity as an objective concept

• Productivity as a scientific concept

• Productivity as a measure concept

• Productivity as an efficiency concept

The Japanese holistic view of productivity concept 2 of 2

Productivity as a factor concept• Partial factor

productivity• Multi factor

productivity• Total factor

productivity

Japanese productivity improvement techniques

Japanese productivity improvement techniques 1 of 3

JidokaHeijunka


Kaizen• Five Ss of

housekeeping• Muda elimination• Poka-Yoke• SMED• TPM• Just-In-Time• Kanban• POM


Kaizen (cont.)• Visual management• Work standards• PDCA/SDCA cycle• SPC• Suggestion systems

Work study as a direct means of raising

productivity

Work study as a direct means of raising productivity 1 of 3

Capital investment• Development of new

basic process or fundamental improvement of existing ones

• Install more modern or higher-capacity plant or equipment or modernize the existing one


Better management• Reduce the work

content of the product• Reduce the work

content of the process• Reduce ineffective time

due to management or workers


Work study• Objectives • Techniques• Procedure

Work measurement

Work measurement

Work measurement• Objectives • Techniques

Comparing Canada to the US

Comparing Canada to the US

• GDP potential growth estimates

• Labour hours• Labour

productivity• Population

growth• Female

participation in the workforce

• Participation among older age groups

Productivity in Ontario

Productivity in Ontario 1 of 2

• Growth in hours worked

• Comparing Ontario to Canada and other G7 countries

• Level of education• Unit labour costs• Machinery &

equipment investment

• ICT investment• ICT net capital stock

Productivity in Ontario 2 of 2

Fundamental principles adopted• Investing in people• Investing in modern

infrastructure• Creating a dynamic

and innovative business climate

• Policy initiatives• Underinvestment by

organizations

Conclusion, summary and questions

Conclusion, summary and questions

ConclusionSummaryVideosQuestions

Productivity July 2015

Business

Transcript of Productivity July 2015