Opening Prayer

Power and influence Power and influence in the workplacein the workplace

Caren Dawn A. Flores, RN

Figure 1. Dependence in the Power Relationship

Counterpower

Power

Figure 2. A Model of Power within Organizations

Sources of Power

Legitimate Power

Reward Power

Coercive Power

Expert Power

Referent Power

INFORMATION AND POWER

Two forms of Information power:

Contingencies of Power

Substitutability

Centrality

Discretion

Visibility

THE POWER OF SOCIAL NETWORKS

Three ways to increase power through networking:

INFLUENCING OTHERS

TYPES OF INFLUENCE TACTICS

Silent authority

Assertiveness

Information control

Coalition formation

Upward appeal

Ingratiation/impression management

Persuasion

Exchange

CONSEQUENCES AND CONTINGENCIES OF INFLUENCE TACTICS

Figure 3. Consequences of Hard and Soft Influence Tactics

GENDER DIFFERENCES IN INFLUENCE TACTICS

ORGANIZATIONAL POLITICS

Influence and Organizational Politics

FACTORS CONTRIBUTING TO POLITICAL BEHAVIOR (DuBrin, 2009)

THANK YOU VERY MUCH!!!