Post on 05-Dec-2014
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NOKIA SMART PHONE BRAND RELAUNCH
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SMARTPHONE MARKET SHARE
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SMARTPHONE MARKET SHARE
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WHAT WENT WRONG WITH NOKIA SMARTPHONES? Took too much time to move over to
SMART Operating SystemDidn’t belong to any eco-system.
Always remained “follower” in SMART phones
Late entry in touch screen Lack of good models with big screen Poor Aesthetics – Bulky, Bricklike,
unattractive Deteriorated in Customer Service
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NOKIA Background Info
Past PresentFuture
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NOKIAFlashback of Nokia - Past - 1998-2007
Strong Brand ImageThe Largest mobile phone manufacturer in
1998Globally largest network of selling and
distributionExceptional consumer relationship
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NOKIABackground Info - Present - 2007-2013 Perception of traditional mobile phone Negative brand image Can’t keep up to date with technology and
consumer needs
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NOKIA – WEAKENED BRAND
Nokia’s Global Smartphone share from 2007 to 2012
Nokia drops in Global Brand Ranking
Weakened Brand-
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EMERGENCE OF COMPETITIVE RIVALRIESEmergence of Competitive Rivalries
In 2002 – Blackberry
In 2007 – Apple
In 2012 - Samsung
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NOKIA BRAND POSITIONING
“Connecting People by offering great and affordable mobile products that enable billions of people worldwide to enjoy more of what life has to offer.”
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NOKIA BRAND TARGETYoung and Tech-savvy is Nokia’s main
target market
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TO BE BACK THE WAY NOKIA WAS, IT NEEDS TO REPOSITION ITSELF We will start with some facts and market
analysis Most competitors have positioned
themselves as being differentiated , innovative and using advanced technologies in order to increase customer satisfaction
NOKIA does not need to chase after the same target market as competitors
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FACTS AND FIGURES The number of smartphone users divided
by Women 47% and men 53%
The highest smartphone penetration comes from people aged 25 to 44 which is 58%
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FACTS AND FIGURES
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72% OF WOMEN HAVE THE GREATEST INFLUENCE OVER PURCHASING AND CONSUMPTION IN THEIR FAMILY
MOST WOMEN IN THEIR AGE OF 25-44 ARE EITHER WORKING, RAISING THEIR FAMILY OR BOTH
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CONCLUSION OF FACTS AND ANALYSES Biggest Competitors(Apple and
Samsung) have already captured most of male customers
Nokia Shouldn’t compete with Apple and Samsung
Women’s market is huge but left unsatisfied
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NEW TARGET MARKET Busy multi-tasking Women
Tech Savvy Young audience
Followers
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NEW TARGET MARKET Busy Multi-tasking Women
Do not need advances technology devicesCares about product benefits and not the
functionalitiesSeeking balance between work & LifeWant to look good, feel good and express
personal styleMulti-taskers, playing multiple roles.
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3 C MODEL APPROACH FOR NOKIA
Customer
CapabilityCompetitor
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CUSTOMER Want a product that assist their everyday
life Effective Time Management Need work/life balance Seek for value and satisfaction from
products or services they buy Look for practical products that are
convenient to us Need more time to take care of their own
personal lives Seek apparels or accessories that make
them feel good
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CAPABILITY Solid performance and durable products Sustainable technology
Dual Power source – Solar and batteryAbility to think outside the box (Any OS
compatibility)Have strong partnerships(Bose speakers,
Dr. B headphones….)Within 1 to 5 KMs – smartphone should work
as walkie-talkie type (needs change in regulations)
Global distribution channels
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COMPETITOR
SAMSUNG - Innovative, cutting-edge technology, world class design, premium high end products
APPLE - Life style, simplicity, creative, friendly products
BLACKBERRY - Slick product design for corporate executive users only
LG - Innovative, stylish, reliable and trust worthy products
HTC - Interactive design, personal experience, work and play smart phone
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NEW POSITIONING3 WORDS
Assist Simplify Confident
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NOKIA’S NEW LOGO
Nokia’s Old Logo Nokia’s Proposed Logo
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NOKIA – ZOOMIA 7 STAR SMARTPHONE
Foldable, Unbreakable,
Any OS Compatible,Dual Power (Solar and
Battery),Bose Speakers,
Dr. B’s Headsets,Walkie-Talkie within 5 Km
range
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NOKIA – ZOOMIA 7 STAR SMARTPHONE
7 Start New Smartphone Foldable, Unbreakable, Any OS Compatible, Dual Power (Solar and
Battery), Bose Speakers, Dr. B’s Headsets, Walkie-Talkie within 5
Km range
7 Star New
Smartphone
Jindagi Ke Har Pal Apna Saathi
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NOKIA BRAND RELAUNCH
Arpita Dugad Shivani Koul Bipin Valsan Muzaffar Hasnain Devidas Satavalekar Ramesh Kadaganchi Ankur Agarwal
THANK YOU
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NOKIA’S BOUNCING BACK PROPOSAL
What Nokia Can doNeeds to evolve as a product benefit rather
than just product featuresTarget Young and Tech Savvy audienceBetter user experience,
Compatible to any OS (Android, Linux, Windows….)
like feather touch, Better aesthetics Establish Emotional connect