Measuring Airport SafetyBrett PattersonDirector Airside Operations

15 May 2014

Presentation Outline• The Airport Operator’s Challenges

• Safety Performance Measures

• Benchmarking

• Summary

The Airport Operator’s Challenges

The Airport

AIRLINES

ANSP

AIRCRAFT MAINTENANCE

AIRPORT OPERATOR

Ground HandlersFlight Kitchens/Catering

Aircraft Fuelers GSE Fuelers

In-flight Entertainment

Police

Ambulance

Contractors

Structural Fire Fighters

Garbage Haulers

Cargo Handlers

Baggage Container Providers

Airside Security Escorts

Regulator

Aircraft Washers

Suppliers

Challenges• Data Sharing/Disclosure –Multiple Organizations, known and

unknown– Confidentiality

• Data quality– Timely– Accurate– Comprehensive

• Training All Organizations and Workers

Safety Performance MeasuresSource: ACI Recommended Practice: Airport Safety Performance Measurement – The Use of Safety Key Performance Indicators[Draft March/2014]

Safety Measures • Principles• Key Indicators:– Runway–Maneuvering Area– Aprons–Wildlife Management– Safety Management Systems

• Safety Culture

Principles of Performance Measures

• Influenced by airport size/complexity

• Lagging, Leading and Linked• Accessible and Verifiable Data• Aid to management– Development of proactive safety

controls– Early warning

Key Indicators - Runway Leading• Inspections• FOD Retrieved• Program

Audits/ Assessments

• Runway Safety Team

Lagging• Incursions• Excursions• FOD Incidents• Incidents/

Accidents

Key Indicators - Runway Leading• Surface

Friction Tests and Maintenance

• ARFF Response Tests

• Runway Safety Training

Key Indicators – Maneuvering Area

Leading• Inspections• FOD Retrieved• Program

Audits/ Assessments

• Maneuvering Area Safety Training

Lagging• Taxiway

Incursions• Taxiway

Excursions• FOD Incidents• Incidents/

Accidents

Key Indicators - Apron Leading• Inspections• Program

Audits/ Assessments

• Apron Safety Training

Lagging• Ground

Damage– Aircraft– Equipment

• Injuries• Hazmat Spills • FOD Incidents

Key Indicators - Wildlife Leading• Patrols/

Inspections• Interventions• Monitoring

Surveys• Program

Audits/ Assessments

Lagging• Strikes

• Average Mass per Strike*

• Total Mass Struck*

* Not referenced in ACI

Handbook

Key Indicators - SMS Leading• # of Reports

Received• # of Persons

Submitting Reports

Lagging

Key Indicators - SMS Leading• On-time Closure

of Corrective Action Plans

• On-time Hazard Report Response

Audits and Assessments

• Internal• External

• ACI Airport Excellence Program - APEX

Safety Performance: Culture

Safety Culture

“… organizational, managerial and human factors … are the prime causes of accidents in high-reliability industries.”

[Weick, K., Sutcliffe, K., Obstfeld, D., 1999. Organizing for reliability: processes for collective mindfulness.]

Safety CultureKey Indicators:• Senior management commitment• Management visibility• Worker Involvement (engagement)• Communication• Pressure for production• Training• Housekeeping• Job Satisfaction

Measuring Safety Culture

The “Safety Climate Survey”– best practice– leading indicator

Key Attributes– Periodic–Repeatable–Assess attitudes and perceptions

Benchmarking

Notes on Benchmarking• No two airports have identical risk

profiles• A means to:– identify potential safety issues– assess progress on initiatives

• Benchmarking ≠ Marketing• ACI leading development of a

database

Summary• Yes, airport safety performance can

be measured and Airport Operators are taking a leadership role in doing so.

• Measuring airport safety

performance requires the collaboration, cooperation and engagement of all airport service providers [including regulators].

DIRECT EMAIL

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Director Airside Operations

604.276.6141

brett_patterson@yvr.ca

BrettPatterson