Managing Employee Stress

Post on 15-Jan-2017

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Transcript of Managing Employee Stress

Managing Workplace Stress

The best gift you can give

Help your employees keep stress at manageable,

healthy levels

What’s the issue?

St ress can be de t r imen ta l t o emp loyee hea l th & pe r fo rmance .

80% of workers feel stress on the job

- Amer ican Inst i tu te o f St ress

Nearly half say they need help learning to

manage stress- Amer ican Inst i tu te

o f St ress

Not all stress is created equal.

•  Acute s t ress may improve menta l pe r fo rmance

•  Shor t - l i ved s t ress fu l s i tua t ions he lp genera te new b ra in ce l l s tha t improve your ab i l i t y to respond to fu tu re s t ress

Chronic stress has the reverse effect.

•  Resu l t o f manag ing comp lex p ro jec ts , consecu t i ve dead l ines , l ong days , and l im i ted vaca t ion t ime

•  Can cause hea l th i ssues , bu rnou t , and even mot i va te emp loyees to qu i t a job

What’s the solution?

Here ’s what we do a t Rhy thm Sys tems to

he lp .

“Remember, when times are rough, all

you need is… chocolate.”

-Gerald ine Solon A u t h o r

Well… maybe that’s not all you need.

We l ike chocolate, but we a lso wanted to create a

posi t ive, prec ise and ongoing method of

assessing and repor t ing work st ress.

First things first.

•  Peop le need to fee l sa fe enough to be hones t abou t the i r s t ress leve l

•  Our cu l tu re had to embrace be ing vu lnerab le

•  When peop le ra ise the i r hands , we had to be ab le to

o f fe r he lp

With those e lements o f sa fe ty and vu lnerab i l i t y i n m ind , we

pu t toge ther a KPI (Key Per fo rmance Ind ica to r ) to measure emp loyee s t ress

leve ls .

We developed an Employee Health Index.

How does it work?

Here ’s how we use the Employee Hea l th

Index .

We Use the Employee Health Index Every

Week

Before our weekly meetings, team members assess and rate their work stress level and record it in

their team’s dashboard. We use a Red-Yellow-Green® rating scale.

Green = Feeling Balanced

Th is i s t he goa l . Th ings fee l comfo r tab le , t he re may be a good rou t i ne es tab l i shed , and th ings

a re under con t ro l .

Yellow = Feeling Full

Work loads may be heavy, t igh t dead l ines may be

ahead, e tc . We take these ser ious ly and

d iscuss them fu l l y in our week ly meet ing to

de termine i f the person needs ex t ra he lp .

Red = Feeling Overwhelmed

Whi le i t is rare, th is s ta tus resu l ts in

immediate act ion. We commit our t ime and

at tent ion to develop ing a p lan to lessen our

teammate ’s load.

SuperGreen = Bring It On

Also rare, th is s ta tus means the employee is ready to take on more.

They have bandwidth to spare and can tack le

someth ing new or he lp o thers .

What are the results?

Here ’s what the Employee Hea l th

Index does fo r us .

The p rocess has the added benefi t o f encourag ing team members to work toge ther to

ba lance the co l lec t i ve work load ra ther than hav ing a

manager in te rvene .

Avoid Staff Burnout

In the long run , the g roup bu i lds un i t y and cohes ion ,

wh ich a re necessary fo r h igh per fo rming teams.

Build a High Performance Team

Looking for a better way to manage your team’s stress level?

Check out our book, Rhythm: How to Achieve Breakthrough Execution and Accelerate Growth. The book offers practical methods and tools to help streamline strategic planning, align teams, and stay on track with

KPIs and dashboards.