The Stress Free Employee

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Dr. Prabath Karunanayake MBBS, MBA in HRM, PGDipPsych, PGDipOH&S Director HR, China Harbour Engineering Company 04 th June 2015 BE A STRESS- FREE EMPLOYEE

Transcript of The Stress Free Employee

Page 1: The Stress Free Employee

Dr. Prabath KarunanayakeMBBS, MBA in HRM, PGDipPsych, PGDipOH&S

Director HR, China Harbour Engineering Company

04th June 2015

BE A STRESS-FREE

EMPLOYEE

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Give a hungry man a fish, he

will not starve todayTeach a hungry man how

to fish, he will not starve for life

Teach a hungry man how to

teach others how to fish, the whole

village will not starve for life!!!

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Programme objectives

Describe the nature, causes and effects of stress

Identify the signs of stress in self and others Perceive stress and physical reactions to

stress differently Make changes to physical and social

environment to reduce stress Use cognitive and behavioural techniques to

cope with stress Implement simple, but powerful life changes

to achieve a ‘stress-free’ life Plus …..

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The Bitter Reality …

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• Coping with stress is one of the most important skills to learn as a person and as a professional.

• Stress affects everyone, but prolonged stress and the inability to cope with it can lead to physical and mental illness.

• There are many things in life that we cannot change, our ability to cope with stress is NOT one of them.

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• In small amounts, stress can be a good thing, too. It causes us to grow and expand. It also helps us to get things done.

• Stress, however, can be harmful and counterproductive if we have too much of it.

• Today, we hope to learn some tools to combat the problems that stress causes by putting our lives in balance.

Nidra

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Fight or Flight (or Freeze)

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What is stress ?

Stress is the body’s response to any demand placed on it, perceived to be

unmanageable.

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Demands(inevitable)

Growth(improved

performance)

Stress(impaired

performance)

Sufficient resources to cope

Demand exceeds the resources

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Level of Demand

Low

Hig

h

Perf

orm

ance

MaximumMinimum Average

Com

fort

Stre

tch

Stra

in

Cris

is

Fatigue, poor judgment

and decision making

Exhaustion, serious health

problems, breakdown,

burnout

Bore

dom

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Causes of Stress

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Work-related causes of stress

Stressor ExamplesFactors unique to the job •workload

•variety / meaningfulness of work •autonomy•shift work / hours of work •physical environment•isolation at the workplace

Role in the organization •role conflict •role ambiguity•level of responsibility

Career development •under / over-promotion •job security•career development opportunities •overall job satisfaction

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Stressor ExamplesRelationships •supervisors

•co-workers •subordinates •threat of violence or harassment

Organizational structure / climate •participation in decision making •management style •communication patterns•recognition of performance

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Non work-related causes of stress

Stressor ExamplesSurvival needs •financial problems

•loans and other debt•children’s education•relationships

Growth needs •acquiring new knowledge•skills development•spiritual development•leisure, hobbies

Loss •person we love and value•money•job or designation•status and dignity•honour and reputation•hope and aspirations

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Stressor ExamplesConflict or dilemmas •work and life

•two aspects of life•roles and expectations

The small stuff •traffic•misplacing things•forgetting things

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Effects of Stress

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Pathophysiology of stress response

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• Direct effects – psycho-physiological disorders, which are physical illnesses where emotions are believed to play a central role – gastritis– high blood pressure– heart attack and stroke– dermatitis– raised blood sugar, cholesterol etc.

• Indirect effects - through behaviours that weaken the body’s ability to fight off disease – reducing positive health behaviours (e.g. ceasing exercise

routines) – increasing negative behaviours (e.g. consuming alcohol)

Effects of stress on health

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• Direct effects– forgetfulness– inability to concentrate – poor judgment and decision-making– slowed thinking– apathy

• Indirect effects– Physical disorders (e.g. gastritis, cardiovascular diseases)– Mental disorders (e.g. depression, anxiety)– Social maladjustments (e.g. irritability, anger, withdrawal,

Intolerance)

Effects of stress on work

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Signs of Stress

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Physical Signs of Stress

• Sleep too much or too little

• Nightmares, disturbing dreams

• Weight issues• Headaches, migraine• Digestive problems• Aches and pains• Get sick more often• Prone to injuries

• Physical exhaustion

• Postural signs• Rapid heart rate,

palpitations• Increased rate of

breathing• Shortness of breath• Clenched jaws, grinding

teeth• Tremors, trembling of

lips, hands

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Psychosocial Signs of Stress

• Anger

• Hypersensitivity and irritability

• Intolerance

• Sadness, depression

• Anxiety

• Mental fatigue, forget things

• Slowed thinking

• Racing thoughts

• Overcompensation by taking on extra work

• Feelings of helplessness, hopelessness

• Defensiveness

• Pessimism

• Mood swings

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Behavioural Signs of Stress

• Changes in appetite and eating disorders

• Avoidance, withdrawal or isolation from others

• Do things to extremes• Get into unhealthy

habits – substance abuse, fast food

• Give up healthy habits – exercise, social network

• Over self-medication

• Poor personal hygiene

• Change in close family relationships

• Procrastination • Absenteeism• Poor job performance

• Administrative or legal problems

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Habits of highly stressed people

• Unhealthy guilt and shame

• Inability to separate feelings from facts

• Thought is stronger than action

• Not being in the present moment

• Unwillingness to try new things

• Not knowing your limits – influence and concern

• Living without a purpose• Looking over your

shoulder• Not saying no• Not accepting that

change is inevitable

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The Quick Scan

Check muscle tensionCheck hand temperatureCheck nervous sweating

Check for rapid pulse rateCheck for rapid, shallow breathing

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The Stress Test

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Coping with stress• Become aware of your stressors and emotional and

physical reactions to them• As soon as you feel stressed, and start having the

reactions to it:– Change physical state– Change emotional state– Start to behave differently

• Try physical methods of coping with stress– Breath-related methods– De-stressing mudras– Progressive muscle relaxation– Stress-relieving stretches

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Progressive Muscle Relaxation (short)

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Progressive Muscle Relaxation (full)

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Stress-relieving stretches

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Preventing stress• Recognize what you can change, take appropriate

action and stop worrying• Reduce the intensity of your emotional reaction to

stress by practicing mindfulness• Learn to moderate your physical reactions to stress

by reappraising them• Change your perception about stress and effects of

stress on health• Build your physical and mental reserves• Have fun, a good laugh and enjoy every moment of

you life

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• Air quality

• Lighting

• Noise

• Tidiness and decorations

• Personal space

Physical environment

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• Change perceptions and attitudes about the world

• Set reasonable/realistic goals

• Break jobs/tasks into manageable parts

• Avoid procrastination• Set boundaries• Do not compromising

your values/beliefs• Learn to say ‘No’ and be

assertive

Cognitive techniques

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Listen to relaxing music, practice deep breathing, abdominal breathing and alternate-nostril breathing, practice meditation with breathing, chanting or visualization and do Yoga or Tai Chi

Behavioural techniques

Be active everyday, do aerobic exercise 30 minutes 3-5 days a

week, strength and flexibility exercise 30 minutes 2-3 days and cut down on sedentary activities

Heed your body’s need for rest, get good quality sleep (irrespective of quantity), do not feel guilty of resting

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Avoid unhealthy habits, say no to smoking, alcohol, drugs etc.

Reach out to another human being both in terms of sharing

the problems as well as offering a helping hand

Explore and understand the purpose of life, our contribution to this world and how we can make the world a better place

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Let us go back and live the stress free life we

always wanted …

Good bye and good luck !!!

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[email protected]

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Ten life skills ….

Problem solving

Decision making

Analytical thinking

Creative thinking

Self awareness

Interpersonal relationships

Effective communication

Empathy

Coping with emotions

Coping with stress

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Forest has eyes