COMPANY PROFILE

Accelerating Inspirational Customer Experiences

KineticDefinition: Kinetic energy is defined as the work needed to accelerate a body of a given mass from rest to its stated velocity.

Who We Are

• Kinetic is a Business Process Outsourcing (BPO) company that is lead by some of the most experienced senior managers in the industry. We are a specialist BPO delivering solutions focused around improving customer experiences.

What We Do

• We offer 8 different strands of outsourcing focused on delivering the perfect solution for your business at the right time and price.

Inbound Customer Management

• Inbound contact centre management

• Customer lifecycle management

• Social Media Management

Sales

• Outbound contact centre management

• Inbound sales

• Outbound SME sales

Retail Management

• Retail store management

• Product demonstration

• Distribution of Products

IT & Help Desk

• Technical Help Desk

• Self-service technologies

• Device management

Back-office

• Debt collection

• Billing

• Procurement

• Product development

HR Outsourcing

• Assessment & Recruitment

• Training & Development

• Manpower outsourcing

Finance Outsourcing

• Payroll outsourcing

• Financial reporting

• Corporate advisory

Consulting

• Strategy

• Customer experience management

• Change management

Simply Your Best Option

What Makes Us Unique

• The team’s experience and deliverables in the BPO industry is well documented, achieving exceptional results for clients.

What Makes Us Unique

• The leadership team has over 50 years experience in the BPO industry, successfully servicing clients all over the world.

What Makes Us Unique

• Our operations are based on world best practices and international performance standards. They have been specifically designed and proven to work for growing companies yet to be number 1 in their sector.

How You Benefit

• Our single focus is to deliver highly focused, agile and game-changing solutions which generate measurable value for our clients. In all cases we design our solutions to elevate the customer experience.

How You Benefit

• Our solutions are designed to put your plans into motion. The Kinetic team will design a plan based around our “Best Option” philosophy.

Why Select Kinetic for BPO?

Best Option

Solutions

Innovation

High Value Delivery

Customised for a perfect

fit

Low Cost

Reliability because of our People

Experience in BPO

Services

Telecoms Financial Services

Travel

Clients We Have Serviced

Best Locations for Operational Delivery

UAE

Philippines South Africa

Bahrain Kuwait Oman

Jordan Saudi Arabia Qatar Malaysia

China

Why Select Kinetic for BPO?

• Our Best Option Solutions are tailored to accelerate growing companies towards achieving their business goals.

CONTACT US

HELP@KINETICBPO.COM

WWW.KINETICBPO.COM