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 The global travel and tourism is the largest service industry globally in termsof gross revenue and foreign exchange earnings. It has the potential to

stimulate other sectors in the economy owing to cross-synergistic benetsand its backward and forward linkages.

With its great experience in assisting the stalwarts of the travel and tourismindustries and some State overnment Tourism !gencies" I#$ has a thoroughunderstanding of your specic needs and %ust how your existing businessmodels work. With deep domain expertise" experienced and skilled teams"and a focus on achieving operational excellence" you can be rest assured ofimproved conversion rates and returns on investments.

Illustrative process categories that can be managed by our team for &T!'sand Travel (anagement )ompanies" across a range of products including !ir"*otels" Train" #us and )ar +entals ,

Customer Support & Service (Voice, Email & Chat) 

•$+ Servicing

•ares / Ticketing

•Sales / +eservations

•)ustomer +elations

Back ofce Support Services 

•are iling / 0oading

•*otel )ontract (anagement

•!ccounting 1!ccounts ayable" !ccounts +eceivables / )omplete #ook

2eeping3

•Inventory (anagement / Inventory !llocation 4 +ates 5pdates

•Web design promotion

•!6liate sales

•

Website )ontent development -or S7&•)ompetitive price analysis

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