Post on 30-Dec-2015
Functions of Management
Introduction to Business & Marketing
ObjectivesUnderstand the purpose of management
Describe the functions of management
Identify skills needed by managers
Understand the levels of management
What is Management?Entrepreneurs start off only
having to manage themselves.
If a company has employees, then a management plan is needed.
Management helps businesses focus on setting and meeting goals efficiently and effectively.
Skills Needed by ManagersTask-Oriented
Time Management
InterpersonalProblem Solving
Communication
Functions of ManagementThese functions are listed in the
order that they occur.
Some managers specialize in one or two functions.
5 Functions of Management1. Planning2. Organizing3. Staffing4. Implementing/ Directing5. Controlling
1. PlanningSetting goals and objectives
Making long- and short-term plans for meeting goals
Determining resources required and standards that must be met
2. Organizing & 3. StaffingObtaining/coordinating
resources so that objectives can be met
Includes organizing people, work processes, and equipment
Staffing: May need to hire,
train, or fire employees as necessary
4. Implementing/DirectingInfluencing,
guiding, and directing people to carry out their delegated tasks
Providing direction and vision
Also known as “leading” or “implementing”
5. ControllingKeeping the company
on track and making sure goals are met
Setting standards for quality of work
Evaluating performance
Solving problemsMonitoring customer
satisfaction
Levels of ManagementTop-Level Management
Middle Management
Operational Management
Top-Level ManagementTop-Level Management:
Responsible for setting goalsPlanning for the futureLeading and controlling the work of others
Middle ManagementMiddle Management:
Carries out the decisions of the top management
Often responsible for various departments
Responsible for organizing functions, leading and controlling the work of others
Operational ManagementOperational Management:
Responsible for the daily operations of a business:
Office Managers Supervisors Crew Leaders
Main duty is over seeing workers and meeting deadlines
ActivityLook at organizational charts for
Starbucks and identify each level of management
Answer questions regarding the current Top-Management at McDonalds