How To Hire & Fire With Confidence

Post on 14-Feb-2017

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Transcript of How To Hire & Fire With Confidence

how to Hire & Firewith confidence!

Presented byMolly Hall & Roslyn Drotar

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The cost of a bad hire…$25,000

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• Your highest budget line item• Your biggest loss of time• Often the biggest impact on your

clients/prospects/referral sources• Your biggest frustration and confidence-killer

The biggest pain in your business

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• Backlogged work• Can’t get to new projects• Can’t collect revenue in a timely fashion• No time for marketing• Are you easing your pain or growing your

firm?

Signs it might be time to hire

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• Design your firm• Identify the roles necessary to have a

successful firm• How many hours does each role require?• Which roles naturally combine?• Who on your team fits into a role? Who can

grow into a role?• What can be outsourced or handled by

technology?• What’s left?

What role to hire for

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How to Hire the right person

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#1 – Resume

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#2 – Five minute phone interview

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#3 – Video interview

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#4 – Social & Google check

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#5 – In-person interview

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#6 – Kolbe, StrengthFinder &Background check

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• Getting your firm culture in their bones• Declare specific, measureable results that

must be attained• Set a due date• Create how to achieve them• Declare what you are willing to commit• Hand off to your employee to

track/manage/achieve

How to onboard

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When is it time to fire?

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#1 – Productivity is downRisking delivery of deadlinesPoor quality of work product

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#2 – Morale is down and impacting time, energy

and/or stress levels

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#3 – Disruption of your team, prospects, clients and future

opportunities

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#4 – Bad behavior getting worse

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#5 – Compromising your image, reputation and/or

integrity

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When is it time to fire3 Strikes Your Out

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• Is this a Super Star team member in the wrong role?• Is it possible to shift them?

Right person/wrong role

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• Make it a decision. Not an emotional reaction.• Do not tell unnecessary people.• Do it in person. Or at the very least on the

phone.• Do it first thing in the morning if possible.• Be clear on details (last paycheck, health

insurance, etc.)• Give a short summary, but not a monologue.• If you are comfortable, offer leads, suggestions

or a letter of recommendation.

Fundamentals to firing with integrity

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• No gossip• Keep it authentic but professional

Your rule of thumb is how would you want a candidate to answer that question

• Keep it short• Focus on future• How does this affect the team?• Redesign

Have Integrity when telling your team

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“Whoever is careless with the truth in small matters

cannot be trusted with important matters.”

– Albert Einstein

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