How Social Media is Transforming Higher Education_ UCAS workshop 2014

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Most higher education institutions have seen social media emerge organically in various administrative, academic, and extra curricular departments. These departments have developed social media programs largely in isolation from one another, sometimes sharing best practices but rarely coordinating their efforts under a joint strategy. This presentation demonstrates how Universities can work across departmental silo's towards social success.

Transcript of How Social Media is Transforming Higher Education_ UCAS workshop 2014

Get Serious about Social: How Social Media is Transforming Higher Education

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#UCASADM

Merinda Peppard EMEA Marketing Director,

HootSuite

@Peppard @hootsuite_uk

Of departments handle their own social media

*CASE : Council for Advancement and Support of Education 2014: Social Media Survey of 2000 respondents of CASE members, USA

Higher Ed Departments working in Silos

83 %

The evolution of the social campus?

Of multi-channel campaigns included Social

From Aggregation to Integration

52%

*CASE : Council for Advancement and Support of Education 2014: Social Media Survey of 2000 respondents of CASE members, USA

Audience

Goal

Content

Resources

Existing Accounts

Collaboration

Social Platforms

Other Accounts

Support

Efficient

Workflows

Of Vice-Chancellors host their own blog

*University of Massachusetts Dartmouth, Center for Marketing Research: 2012-2013

Higher Education Execs are Social

35 %

Vice – Chancellor’s Office

Authentic Voice Keep Audience in Mind

Participate & Engage Communicate Strategy

Admissions

Of Students who use social said it influenced their choice

*University of Massachusetts Dartmouth, Center for Marketing Research: 2012-2013

75% of Prospective Students Use Social

38 %

Directly attribute an increase in enrollments to social media

*University of Massachusetts Dartmouth, Center for Marketing Research: 2012-2013

Social Drives Enrollment

41 %

Admissions

Begin with Listening

Admissions

Begin with Listening

Drive Enrollment with Engagement

Admissions

Admissions

Begin with Listening

Drive Enrollment with Engagement

Build a Community &

Share

Student Services

Student Services

Link online & offline worlds

Stay compliant

Greater visibility of resources

Proactively resolve issues

Build campus culture

The Future of the Social Campus

Scale with Team Structures, Language filters, geotargetting

Custom Reports & Influencer profiles

Managed Security & Compliance Services

HootSuite Enterprise

Powerful Analytics

Custom Education for Enterprise

HSU: HootSuite University (Online)

ASMS: Advanced Social Media Strategy Certification (Online)

HootSuite Education Solutions

Higher Education Resources for Professors

hootsuite.com

#UCASADM

Merinda Peppard EMEA Marketing Director,

HootSuite

@Peppard @hootsuite_uk