Harder, Better, Faster, Stronger - Search Congres 2014

Post on 07-Jul-2015

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It's not just search and technology that's changing; consumers' expectations are evolving. Consumer apathy is rife, audiences are fragmenting and almost every marketing tactic is becoming less effective. To combat this, brands need to work harder than ever before. Content isn't a silver bullet, but it's a useful tool in your arsenal. An exploration of trends & how to get content working for your brand.

Transcript of Harder, Better, Faster, Stronger - Search Congres 2014

@hannah_bo_banna

@hannah_bo_bannaharder, better, faster, strongerour work is never over

@hannah_bo_banna

@hannah_bo_banna

harder

@hannah_bo_banna

seo is harder than it used to be

@hannah_bo_banna

2011 - crackdown on ‘thin’ content

@hannah_bo_banna

2012 - crackdown on ‘low quality’ links

@hannah_bo_banna

2013 - moving from indexing to understanding

@hannah_bo_banna

fast forward to today: search queries which shouldn’t work,

do work

@hannah_bo_banna

@hannah_bo_banna

this could be bad news if you’re a publisher

@hannah_bo_banna

@hannah_bo_banna

as google get smarter, publishers are getting an increasingly raw deal

@hannah_bo_banna

@hannah_bo_banna

but we’re not just seeing this for informational queries

@hannah_bo_banna

we’re also seeing Google’s proprietary products for generic transactional queries

@hannah_bo_banna

SkyScanner rank 1st

this is the fold

@hannah_bo_banna

it’s getting to the point that in order to survive you need to be a brand

@hannah_bo_banna

@hannah_bo_banna

but in some instances even that might not be enough

@hannah_bo_banna

MoneySuperMarket’s organic listing is

above the fold - but Google are being very

aggressive

@hannah_bo_banna

nevertheless organic search is still an important channel & brands still want to rank

@hannah_bo_banna

they also want to decrease their reliance on search and gain traffic from other sources

@hannah_bo_banna

to help them rank we need to get them links

@hannah_bo_banna

if they’re great links, they’ll also send traffic

@hannah_bo_banna

plus, if we create things which people want to share we’ll also get traffic from social sites

@hannah_bo_banna

so all we need to do is create some content

sounds pretty easy, right?

@hannah_bo_banna

it really isn’t easy

@hannah_bo_banna

it’s tough & it’s getting tougher

@hannah_bo_banna

Feb 2012: 400 LRDs 1194 facebook ‘likes’ 1943 tweets

@hannah_bo_banna

you may see your efforts becoming less effective over time

@hannah_bo_banna

Oct 2013: 93 LRDs 187 facebook ‘likes’ 619 tweets

@hannah_bo_banna

getting content to work for you is hard today& it’s likely to get even harder in the future

@hannah_bo_banna

challenge accepted

@hannah_bo_banna

so, we’ve covered off ‘harder’

@hannah_bo_banna

better

@hannah_bo_banna

publishing is changing

@hannah_bo_banna

today we have publishers that curate, rather than create

@hannah_bo_banna

@hannah_bo_banna

then this happened

@hannah_bo_banna

this corporate blog stopped letting their awkward CEO post lame stuff

& skipped straight to awesome

this probably isn’t true, but writing headlines like this is kind of fun

@hannah_bo_banna

@hannah_bo_banna

by replicating the upworthy model this pet food retailer blog

attracted 20m unique visitors in June 2014

http://dis.tl/PetFlow-WSJ

@hannah_bo_banna

what happened next will blow your mind

yeah, so that’s hyperbolic in the extreme, I’ll stop now

@hannah_bo_banna

today this is a stand-alone media business selling banners & content recommendation ads

http://dis.tl/PetFlow-WSJ

@hannah_bo_banna

@hannah_bo_banna

in a similar fashion we have publishers creating sub-brands(which are pretty divorced from the parent brand)

@hannah_bo_banna

this british newspaper established in 1903...

@hannah_bo_banna

@hannah_bo_banna

has created a ‘buzzfeed’ style sub-brand to reach new audiences

@hannah_bo_banna

@hannah_bo_banna

whilst this is interesting, this isn’t a great solution for many brands

@hannah_bo_banna

the vast majority of clients ask for this:

@hannah_bo_banna

get us links!

@hannah_bo_banna

or more accurately

@hannah_bo_banna

get us press coverage& exposure on sites our target audience read

(oh & social shares would be nice too)

@hannah_bo_banna

if you want coverage on other sites, you need to create things those sites will want to cover

@hannah_bo_banna

not curate stuff with clickbait headlines

@hannah_bo_banna

& those quizzes don’t always get as many links as you’d hope

@hannah_bo_banna

945k facebook ‘likes’ 4.3k tweets 75 LRDs

@hannah_bo_banna

that’s still reasonably impressive & I don’t imagine they’re shooting for links

but

if you are shooting for links then this might not be the way to go

@hannah_bo_banna

50k facebook ‘likes’ 1.6k tweets 54 LRDs

@hannah_bo_banna

it did generate 365k visits to the site& the client was happy

@hannah_bo_banna

this also happened

@hannah_bo_banna

@hannah_bo_banna

but how do we do things better?

@hannah_bo_banna

reactive real-time

@hannah_bo_banna

@hannah_bo_banna

@hannah_bo_banna

the takeaway here is not:‘you need a bit of luck’

@hannah_bo_banna

the takeaway here is:‘be ready, willing & able to take advantage of opportunities

as & when they arise’

@hannah_bo_banna

if @Arbys hadn’t tweeted thatsomeone else probably would have

& they wouldn’t have benefitted

@hannah_bo_banna

whilst you should put processes in place to allow you to do this,

it’s probably not enough by itself

@hannah_bo_banna

what’s better?

@hannah_bo_banna

planned real-time

@hannah_bo_banna

when oreo turned 100, they created100 pieces of content

over 100 days

@hannah_bo_banna

@hannah_bo_banna

the campaign got over 1m facebook ‘likes’& thousands of pieces of press coverage

@hannah_bo_banna

this highly topical content put thecookie the centre of people’s conversations

without being self-serving

@hannah_bo_banna

what if you’re not a well known brand?

@hannah_bo_banna

ads that don’t feel like ads

@hannah_bo_bannahttp://dis.tl/wren-kiss

@hannah_bo_banna

my desire was to create something that was interesting to people beyond a fashion angle...

Melissa Coker - Wren

@hannah_bo_banna

[it’s] an interesting film that exists on its own, rather than something that feels like a commercial...

Melissa Coker - Wren

@hannah_bo_banna

92m YouTube views& coverage from over 1300 sites

@hannah_bo_banna

but that’s all content someone else has created… what about content we’ve created?

@hannah_bo_banna

content which breaks news

@hannah_bo_banna

961 LRDs 102k facebook ‘likes’ 4.4k tweets

@hannah_bo_banna

we made this to appeal to music fans& music journalists

@hannah_bo_banna

we think publishers covered it because it was a great story

@hannah_bo_banna

wait, what?

@hannah_bo_banna

we think that people shared it because it allowed them to express their opinions

@hannah_bo_banna

content which supports existing editorial

@hannah_bo_banna

@hannah_bo_banna

308 LRDs 2.2k facebook ‘likes’ 1.3k tweets

@hannah_bo_banna

we made this to appeal to the startup community (& tech journalists)

@hannah_bo_banna

we think publishers covered it because it supported the WhatsApp acquisition story

@hannah_bo_banna

content people ‘look good’ sharing

@hannah_bo_banna

354 LRDs 19,4k facebook ‘likes’ 6.5k tweets

@hannah_bo_banna

we made this to appeal to people working in the creative industry

@hannah_bo_banna

we think publishers covered it because creativity is a hot topic

and

the piece has impact because the people featured have devoted fans

@hannah_bo_banna

we think people shared this because it:

made them look smartand/or

made them look interested & interestingand/or

made them look literary

@hannah_bo_banna

so we’ve covered off‘harder’ & ‘better’

@hannah_bo_banna

faster

@hannah_bo_banna

I’m not necessarily saying we need to create content fasteror

find ways to ‘scale’

@hannah_bo_banna

an obsession with scaling is where we went wrong before

@hannah_bo_banna

@hannah_bo_banna

@hannah_bo_banna

but we are playing catch up in some areas& we need to get better, faster

@hannah_bo_banna

the new normal

@hannah_bo_banna

if you’re *still* ignoring mobileyou will be screwed

@hannah_bo_banna

there will be more mobile search queries than desktop search queries

this year

@hannah_bo_banna

here’s google’s response

@hannah_bo_banna

towards the end of last year we launched some pretty big design improvements for search on

mobile and tablet devices...

John Wiley, Google

http://dis.tl/john-wiley

@hannah_bo_banna

today we've carried over several of those changes to the desktop experience

John Wiley, Google

http://dis.tl/john-wiley

@hannah_bo_banna

google are going mobile first

@hannah_bo_banna

and there’s this

@hannah_bo_banna

@hannah_bo_banna

@hannah_bo_banna

but it’s not just search;social is mobile

@hannah_bo_banna

77% of users access facebook via their mobile

http://dis.tl/fb-mobile-users

@hannah_bo_banna

80% of users access twitter via their mobile

http://dis.tl/twitter-mobile-users

@hannah_bo_banna

if you’re creating content that’s designed to be shared

@hannah_bo_banna

you need to design it mobile first

@hannah_bo_banna

understanding the power of ideas,as opposed to thinking in formats

@hannah_bo_banna

an idea is a novel combination of previously unconnected elements

in a way which adds value

@hannah_bo_banna

this is tricky to parse so let’s shoot straight to an example

@hannah_bo_bannahttp://dis.tl/axis-chords

@hannah_bo_banna

ever wondered why all pop songs sound the same?

@hannah_bo_banna

they all use the same four chords

@hannah_bo_banna

they could have just created a list of all the songs that use the same 4 chords

@hannah_bo_banna

meh

@hannah_bo_banna

but it’s not until you hear itthat you really get it

@hannah_bo_banna

why do pop songs sound the same?

they use the same 4 chords

bring it to life with a mash up

combining previously

unconnected elements

execute in a way that adds value

@hannah_bo_banna

an video is not an ideait’s a format

@hannah_bo_banna

an infographic is not an ideait’s a format

@hannah_bo_banna

you need a great idea

@hannah_bo_banna

then you need to communicate the idea by using an appropriate format

@hannah_bo_banna

but focus on the idea first

@hannah_bo_banna

further reading:

how to produce content people will sharehttp://dis.tl/MJ-share

how to produce better content ideashttp://dis.tl/MJ-idea

lessons in virality from axl rosehttp://dis.tl/HS-axl

@hannah_bo_banna

pitching for bigger budgets

@hannah_bo_banna

@hannah_bo_banna

the worst thing we ever did was claim organic search traffic was ‘free’

@hannah_bo_banna

we then made similarly foolhardy claims about social traffic

@hannah_bo_banna

we need to stop positioning what we do as ‘free’ or ‘cheap’

@hannah_bo_banna

cheap is rarely synonymous with great

@hannah_bo_banna

& in order to gain traction the content you’ll need to create

will require bigger budgets

@hannah_bo_banna

so don’t sell yourself short

@hannah_bo_banna

so we’ve covered off‘harder’, ‘better’ & ‘faster’

@hannah_bo_banna

stronger

@hannah_bo_banna

how has this affected how we work at distilled today?

@hannah_bo_banna

we’re trying to create things that

break newsand/or

support existing editorialand/or

people ‘look good’ sharing

@hannah_bo_banna

we’re seeing success with that approach

@hannah_bo_banna

& it’s opening doors for us

@hannah_bo_banna

we’re getting access to people higher up in the organisations which we work with

@hannah_bo_banna

& we’re able to do better work as a result

@hannah_bo_banna

I believe that those in the search industry today are in a great position for the future

@hannah_bo_banna

those currently chasing our tails have not evolved much in the past 70 years

@hannah_bo_banna

whereas we’ve evolved to the extent that we’re barely recognisable

@hannah_bo_banna

& we’ll continue to evolve

@hannah_bo_banna

our work is never over

@hannah_bo_banna

good luck out there x

@hannah_bo_banna

thank you ☺

@hannah_bo_banna

Hannah SmithContent Strategist, Distilled

caffeine addict; book worm; would really like a unicorn...

send cat pictures or questions to:

hannah.smith@distilled.net

credits

Images:daft punk - http://www.gq.com/images/style/2013/05/daft-punk/daft-punk-630.jpgpanda - http://radiofreethinker.com/2013/04/19/pandagate-panda-primer/penguin - http://www.aktifmag.com/wacky-waddlers-10-penguin-facts-things/hummingbird - http://ibc.lynxeds.com/photo/anna039s-hummingbird-calypte-anna/male-annas-hummingbird-hoveringhydrant - http://giveupinternet.com/2009/01/14/mitchell-kapor-getting-information-off-the-internet-is-like-taking-a-drink-from-a-fire-hydrant-pic/filter bubble - http://www.popuppoems.com/2011/05/19/whos-afraid-of-the-big-bad-algorithm/daily mirror - https://pbs.twimg.com/media/B2Rj9mQCEAEc8WC.jpgpharrell - http://www.ibtimes.com/arbys-blasts-pharrells-grammys-hat-twitter-can-we-have-our-hat-back-1548140

future of marketing - https://plus.google.com/112310499813770104747/posts/JBesS2cnAGodanbo - https://www.flickr.com/photos/nomadic_lass/6889892777/in/set-72157629144987013unicorn - http://queenofheartsonthesleeve.tumblr.com/post/58736423727/ok-not-much-but-here-it-is-3