Design Qualities of Means and Meaning: Pilot exploration and reflection on service design for social innovation Miaosen Gong PhD, Associate Professor

DESIS Lab, School of Design, Jiangnan University

Miaosen.gong@gmail.com

Pilot Experiences on Service Design for Social Innovation

Tentative reflection on design qualities of means and meaning

Pilot Experiences on Service Design for Social Innovation

PhD studies

2005-2010

DESIS Lab

2009-2013

Teaching programs

2008-2013

Pilot Experiences on Service Design for Social Innovation

PhD studies

2005-2010

EMUDE (2004-06)

CCSL (2007)

LAB course (2008)

EMUDE (2004-06)

CCSL (2007)

cohousing, collaborative housing, couch surfing, circles of care, elderly mutual-help, micro-nurseries, time banks, local currencies, car pooling, car sharing, food coops, farmers markets, zero-miles food, community-supported agriculture, neighbourhood care, street festivals, community gardens, community-based tourism, social enterprises, co-working, fair trade organisations, social incubators

Pilot Experiences on Service Design for Social Innovation

DESIS Lab

2009-2013

International DESIS initals

DESIS-China (2009-now)

DESIS symposium (since 2010)

DESIS workshop (since 2008)

Funded research projects

DESIS-China (A Regional Cluster) A DESIS PROGRAMME BY NETWORKING DESIGN SCHOOLS IN CHINA

Tsing Hua U, Beijing

GAFA,Guangzhou

Tongji U, Shanghai

Jiangnan U, Wuxi

PolyU, Hong Kong

Hunan U, Changsha

2010, Design for Social Innovation and Sustainability 2011, Transformation Design for Public 2012, Service Design & Social Innovation 2013, The Chinese View of Sustainable Qualities

Annual DESIS symposium(Since 2010)

CCSL_HK An Applied Research on Creative Communities for Sustainable Lifestyle in Hong Kong

Donation of wisdom Relief of poverty based on the growth of the local young teachers.

http://blog.sina.com.cn/yangguangbuluoase

扎溪卡草原 Zhaxika Grassland

阳光部落公益项目组 Sunshine Public Welfare Project Group

Pilot Experiences on Service Design for Social Innovation

Teaching programs

2008-2013

DESIS workshop (since 2008)

PSSD-postgraduate (since 2010)

Service Design-undergraduate (since 2011)

Summer school (since 2013)

International summer school (since 2014)

��~Á&ò¦Ģ¯�2��îThey are keen to express their points of view. They want to be heard.

Thursday, July 4, 13

Community House

Sports Center

Home Home

Building

Open Space

Material Flow

InformationFlow

ValueFlow

* ��� ��� � ��� ��������� ������ ������������ ���������������

������� �

* ��� ��� � ��� �������� ��������������� ���� ������� �� ��������������������

��������� ���� ��

*���� ��� ������ � ��������� ������� ���� � ����������������

�������

*��� �������� ������ �� ��� ������������ �����

������ ����� ������ ���������������

������� ����� �� ����

*�� ����� �� ����� ��� ����� ������ ������� ���������������������� �������������������� ��

ACT OUT!

REWARD

ASK OTHER VOLUNTEERS TELL THE VOLUNTEERS

TO ENCOURAGE OTHERS

NURTURING COMMUNITY LEADERSHIP

LET THE COMMUNITY OPERATE INDEPENDTLY

create motivation within the community

the training should be capable of being a sort of entertainment itself and allows for interactivity between the elderly

people

magic trickskids's gamestory telling

etc...

SICK CHILDREN

classify the sick children and make sure the health condition of the child is under control and

suitable for the target elderly people to look after

describe their child's likes and dislikes as well as

psychological conditions

EASY TASK

ASK FOR VOLUNTEER

GIVE A TRAINING WORKSHOP

SEND TO COMMUNITY

TaskFlow

APPROVED & RATED BY SERVICE MANAGER

PARENTS APPLY FOR THE SERVICE

...

Hospital

Thursday, July 4, 13

Tentative reflection on design qualities of means and meaning