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June 21, 2013

FY 11–12 Budget

Approx. annual

document-related expenses

(2% of budget) =

$10

million

Centralized Print Services

Brent Cumber

Vice President, Global Document Outsourcing

Xerox Corporation

© 2012 Xerox Corporation. All rights reserved. Xerox® and XEROX and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

Customers Tell Us They Are Looking To:

• Control the costs of print

• Optimize communications

• Deliver outstanding digital quality

• Drive to e-presentment

• Maintain brand requirements

across print

• Manage multiple print vendors

• Provide continuous innovation

• Help to drive increased revenues

Providing You Value with Centralized Print Services

Innovation and Global Governance

Improved End User Experience

Security and Business Continuity

Improve Environmental Sustainability

Continuous Improvement

Cost Savings and Efficiency

Positive Client

Experience

Produce

Outstanding

Results

Shared

Risk/Reward

Partnership

Xerox®

Centralized Print Services

Right Business

Model

Xerox Centralized Print Services

Services We Provide

Print Centers

External Print Procurement

• On demand printing and copying

• Complete finishing

• Track and trace

• Global governance

• Commercial print procurement/ management

Mail and Distribution • Inbound/outbound

• Courier

• Tracking

Data Centers • Mainframe production

printing

A Proven Approach

Your Journey

Optimize Assess

Implement Develop

Produce

Measurable Results…..

• Improve job

turnaround time

• Improve quality

(fewer defects

and late jobs)

• Manage customer

demands more

effectively

• Improve

productivity

• Improve

capacity

• Simplify job

management

• Do more with

fewer resources

• Reduce labor cost

• More effectively

utilize equipment

• Reduce storage

and obsolescence

costs

• Improve the

student and

faculty

experience

• Improve alumni

and key

constituent

experience

• Focus on core

competency

Delight Your

Customers

Produce

More Jobs

Reduce

Your Costs

Grow Your

Business

Insight Technology

Multi-Channel 1:1 Communication

Advertising Revenue

Student Acquisition

•Attract the right students

•Increase pipeline

•Improve conversion

Donor Cultivation

Lifelong Relationship

•Completely turnkey

•Offset Expense

•Engage Community

•Increase Communication = Increased Contributions

•Database Enhancement - Good Data in & out drives result

•Insight, User Experience & Business Intelligence drives continuous improvement

Higher Education

Communications & Marketing Solution

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