Generating Revenue Through Advanced Site Search and Navigation

20
© ZEON SOLUTIONS INC. Generating Revenue Through Advanced Site Search and Navigation FEBRUARY 29, 2012

description

Drive eCommerce results like you’ve never seen before with advance search and navigation capabilities. In this webinar, Zeon Solutions, a Magento Gold Solution Partner, demonstrates the many ways that advanced site search can work to improve navigation and in-turn deliver greater ROI for your Magento eCommerce website. Zeon Solutions has teamed up with search and business intelligence leader, Endeca, to provide small to mid-size Magento retailers a SaaS version of the Endeca InFront™ platform that so many of the world’s biggest brands u

Transcript of Generating Revenue Through Advanced Site Search and Navigation

Page 1: Generating Revenue Through Advanced Site Search and Navigation

© ZEON SOLUTIONS INC.

Generating Revenue Through Advanced Site Search and Navigation FEBRUARY 29, 2012

Page 2: Generating Revenue Through Advanced Site Search and Navigation

IntroductionsZeon Solutions

Jenny Hagemann, Business Development Manager

[email protected]

414-847-1145

Milwaukee HQ

Seattle Regional

Page 3: Generating Revenue Through Advanced Site Search and Navigation

AgendaEndeca Background & Why Endeca Enzo?Customers & Case StudiesEndeca Enzo Capabilities & Use Cases

o Searcho Searchandisingo Navigation

Search and the eCommerce LifecycleZeon’s Endeca Enzo OfferingMagento Plug-In for EnzoQ & A

Page 4: Generating Revenue Through Advanced Site Search and Navigation

Endeca Background

Founded 1999

Headquartered in Cambridge (MA)

No. 1 Commerce Search Provider In The World

$100M+ as single entity and recently aquired by Oracle

Powers 70%+ top 500 retailers

Average annual growth rate last five years > 60%

Endeca converts browsers into buyers

Page 7: Generating Revenue Through Advanced Site Search and Navigation

Endeca | Boosts All Key Retail MetricsSEO

20-50% more visitors from Google & higher target keyword rankings

Time-to-Market Weeks shaved off launching campaigns and site changes

IT Management Costs

Lower hardware requirements & IT focus on more strategic projects

Bounce Rates10-50% more visitors stay once they arrive

Conversion Rates20-100% more browsers become customers

Order Value10-60% higher average order value

Page 8: Generating Revenue Through Advanced Site Search and Navigation

Endeca Enzo

Based on Zeon‘s 8+ years of executive level experience with the

product

SaaS version of the SAME Endeca InFront technology suite, but for

the SMB market

Allows Magento customers to have a partner with SEARCH and

eCOMMERCE domain knowledge under one umbrella

Page 9: Generating Revenue Through Advanced Site Search and Navigation

Endeca Enzo Key Components

Customers can more easily find the best product, making them more likely to complete a purchase

Page 10: Generating Revenue Through Advanced Site Search and Navigation

Key Components Ctd.

Extending Endeca’s world-class search and merchandizing “searchandizing” platform

Integrating enterprise search with Magento for a total eCommerce

solution

Compliments Client IT & Marketing Goals

Through an affordable, SaaS model for SMB market

In as little as 2 business days for search (via Zeon extension)

Conversion Rates, Speed of Development, Order Size, Data-Driven Result

Page 11: Generating Revenue Through Advanced Site Search and Navigation

Ecommerce Customer Life-Cycle

Page 11

4Key Components44Optimize

11

Attract

22 Engage

33

Convert

Page 12: Generating Revenue Through Advanced Site Search and Navigation

Attract| Publish & Optimize More Pages

Increases page rankings

Indexes more pages

Optimizes paid search terms

Adapts as data changes

SEO Module

http://site.com/cameras/accessories/lens/sony/instock

http://site.com/cameras/accerssories/lens/sony/clearance

http://site.com/cameras/binoculars

http://site.com/digitalcameras/compact/canon

http://site.com/computers/laptops/dualcore/windowsvista

URLs optimized for natural search rankings

Sitemap based on all possible valid combinations

Page 13: Generating Revenue Through Advanced Site Search and Navigation

Endeca Search Informative content &

reviews Data-driven spell

correction More relevance

strategies Innovative search-ahead

Engage | Robust Search

Page 14: Generating Revenue Through Advanced Site Search and Navigation

Engage | Next Level of Guided Navigation

User Profiles

User-defined tags

Inventory

Taxonomy & Product Attributes

Taxonomy & Product Attributes

User-defined tags User profiles Online & In-store Inventory

Endeca Guided Navigation

Page 15: Generating Revenue Through Advanced Site Search and Navigation

Convert | Relevant Promotions Everywhere

Sales dataSite analyticsInventoryCustomer data

ReviewsUser ratings

Buying GuidesArticles & FAQs

In-context promotions anywhere on the site

Integrate promotions with eCommerce system (Magento)

Based on any data

Dynamic Merchandising

Page 16: Generating Revenue Through Advanced Site Search and Navigation

Endeca Enzo Capabilities - SearchPowerful commerce search

Relevance Ranking Spelling Correction Auto Suggestion Keyword Re-direct Rule based Re-directs Multi-Search Interface Support Multiple Sites & Multichannel Type-ahead

Page 17: Generating Revenue Through Advanced Site Search and Navigation

Endeca Capabilities - SearchandizingTargeted customer experiencePowerful Searchandising

Targeted search results Targeted search results behavior Targeted promotions Targeted content (Spot lighting, etc.)

Centralized Merchandising Page builder (templates & cartridges)

SEO adds icing to the cake Friendly URLs Sitemap Generator

Page 18: Generating Revenue Through Advanced Site Search and Navigation

Endeca Enzo Capabilities - Navigation

Deliver same results for consistent: Site Navigation Search Navigation Merchandizing

Page 19: Generating Revenue Through Advanced Site Search and Navigation

Endeca Enzo ExtensionKey Features• Turn On Endeca For Site Search instead of Default Magento

For Site Search

• Enter All Required Endeca Enzo Configuration Via Admin– Endeca Enzo Host & Port Information

– Endeca Data Extract Setup

– Endeca Data Extract Schedule Setup

– Endeca Data Indexing Schedule Setup

Goal is to allow users to setup Endeca within 2 business days

Page 20: Generating Revenue Through Advanced Site Search and Navigation

Q & A• Zeon Solutions• Jenny Hagemann, Business Development Manager• [email protected]

• 414-847-1145