Post on 14-Apr-2017
CONFIDENTIAL
Viator & TripAdvisor Overview
Hannah Ahern: Regional Manager - UK, Ireland and the Nordic Region
Rosie Evans: Account Manager - Scotland, Ireland and the Nordic Region
CONFIDENTIAL
Agenda
• Company Overview
• Product display on Viator and TripAdvisor
• Our global audience
• Our Affiliate and Partner Network
• How to get started
• Mobile channel and In-Destination bookings
CONFIDENTIAL
Company Overview
Viator is the global leader in tours, activities and attractions
• 13m monthly visitors
• 2m app downloads
• 1m reviews & photos
• 40,000 products in 2000+ destinations
• 3m Facebook fans
• 10 languages
• 13 currencies
• 3000+ affiliate partners
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Viator is Part of the TripAdvisor Media Group
The world’s largest travel site
• 380mm+ monthly visitors
• 300mm+ app downloads
• 320mm+ traveler reviews
• Travelers can now book on TripAdvisor
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Viator: The Global Leader in Destination Activity Sales
Viator offers 40,000+ products across 2,300+ destinations in over 165 countries!
Country with Viator products
Viator Bookings by Destination Country: 2015
New products and suppliers welcomed from across the tour and activity globe
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Viator Around the World: Meet the Team
Customer Care & Global Support Teams, Las Vegas
Viator HQ, San Francisco
Viator Eastern U.S., Boston & NYC
Hawaii
Rome
Munich
Viator Australia, Sydney
North America
0.45
Europe23%
Rest of World
31%
Global Sales by Customer Country of Residence
Viator EMEA HQ, London
Now offering supplier support 7 days a week!
Viator has teams around the world to support our global customers and suppliers – like you!
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Product Pages on Viator.com and TripAdvisor
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TripAdvisor: Direct Booking for Tours and Activities
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Get booking buttons on your TripAdvisor page Direct booking on TripAdvisor is only available for Viator supply partners
TripAdvisor listings with booking buttons receive nearly 5x more reviews!
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TripAdvisor: Emphasis on Bookable Activities
New page design gives best visibility to bookable productsTravelers can filter TripAdvisor listings to see instantly bookable tours, activities, and attractions as well as similar tours; and upcoming events.
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Additional Promotional Channels
Reach travelers as they browse TripAdvisor and ViatorCampaigns help millions of TripAdvisor users to find and book activities and cross-sell similar bookable tours and activities
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TripAdvisor and Viator Multilingual
11Viator products supported across TripAdvisor’s 30+ language sites and mobile sites/apps
Multilingual Channels showcase products globallyTravellers can book in multiple languages and currencies
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Glasgow: Your Global Customers
54 Countries so far in 2016
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Viator Distribution: Affiliate and Partner Network
Viator has the largest affiliate network in the industry Gain exposure on our growing network of 3,000+ partner channels including major airlines, hotel chains, travel agents, and loyalty programs (examples below)
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Viator Distribution: Affiliate and Partner Network
Viator cross-sells products through major travel brandsYour tours and activities are showcased to global customers traveling to your area
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Viator Marketplace: Signup is Quick and Easy!
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viator.com/marketplace
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Viator Marketplace: Get Published on Viator
Submit your products to Viator for approvalThe Viator team reviews, edits, and publishes your products online within 10 days
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Viator Things To Do Page
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Viator and TripAdvisor Mobile: Compatable Across Devices
• Optimised for iPhone, iPad, Apple Watch, Android, and tablet devices• Highly rated apps feature 4-5 star reviews• E-vouchers and direct entry tickets accessible via Apple Wallet and My Bookings
within Viator app• Over 1 million push notifications sent each month• New destination page for iPad helps customers more easily find activities
Mobile is is the fastest-growing channelWith over 2.5 million app downloads, our mobile sector continues to see strong YOY growth
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TripAdvisor: Direct Booking on Mobile
Direct booking available on the TripAdvisor mobile app – which has 290 million downloads!
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Products for In-Destination Customers
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Next Steps and Opportunities
• Email any questions you have or arrange a follow up call• Join one of our scheduled Webinar sessions to learn more
• Sign up and start selling your attractions, tours and activities through Viator and TripAdvisor in time for summer 2016
CONFIDENTIAL
Thank You