Incidents Guest Requests

Pass On Packages

Guest Survey

Lost & Found

Multi-Hotel Management Hotel Staff Preventive

MaintenanceReports

Guest Recovery Workflow (GRW) is an integral component of GSMS services.

Comprehensive Reports

Benefits

Communication Workflow

Real-time Monitoring of Internal (Staff-to-Staff) & External (Staff-to-Guests) Activities

DESKTOP APP

MOBILE APP

ANGEL APP

STAFF GUEST

Two-way communication between Staff ↔ Guests

Push Messages & Email NotificationsIncrease Productivity - Improve Efficiency

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Guest Recovery Workflow

Properly track service requests

Pending

Complete incidents on-time

Completed Closed

Why?

2 31

Ensure guest satisfaction is met

What Make Us Different

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