POWERING OUR COMMUNITIESEntergy Creates Sustainable Value through Philanthropy and Volunteerism.

Grants from Entergy provide training for the workforce of the future.

2016 HIGHLIGHTSPOWERING OUR COMMUNITIES

Entergy customers, employees and shareholders raise $2.5 million to provide utility assistance to seniors and disabled customers through The Power to Care.

In 2016, employees, customers, and

shareholders raised $2.5 million to

provide emergency utility assistance

for elderly and disabled customers in

crisis. More than 13,000 customers

received assistance with their utility

bills. Shareholders match employee

donations dollar-for-dollar. Customer

donations are also matched

dollar-for-dollar up to $500,000.

Philanthropy , volunteerism and advocacy are integral to Entergy’s mission — we can only be as successful as the communities that we serve. In 2016, our shareholders invested more than $19.3 million in charitable contributions to more than 2,000 nonprofits and community partners.

Awards & Recognition• DJSI Sustainability North America Index.

100 out of 100 score for Corporate Citizenship

and Philanthropy.

• 2017 100 Best Corporate Citizens Ranking.

#5 in Philanthropy.

• Points of Light Foundation Civic 50.

Recognized as one of Top 50 community-minded

corporations in America.

• 2014 Best Economic Empowerment Program.

U.S. Chamber of Commerce Foundation.

Employee volunteers build stronger communities.We recognize and reward employees who volunteer by providing them the

opportunity to earn up to $750 annually in grants for their favorite nonprofits

and causes. In 2016, Entergy employees logged more than 104,000 hours of

volunteer service valued at more than $3 million. Employees participated in

more than 250 organized, group volunteer events. We also implemented a

benefit that allows employees up to 16 hours of paid time off to volunteer with

nonprofit organizations. Here are just a few of the ways that Entergy employees

powered life in their communities last year:

• Hot Springs, Arkansas, Habitat for Humanity.

• Michigan Adopt-A-Highway Program.

• New Orleans, Louisiana, “Feed the Homeless” Initiative.

• Southeast Texas Walk to End Alzheimer’s.

• Keep Mississippi Beautiful.

• “Lights on Louisiana” Afterschool Community Rally.

2016 HIGHLIGHTSPOWERING OUR COMMUNITIES

Rising Water, Helping Hands:Employees mobilize to provide support for flood-impacted communities.

On August 8, 2016, the rains began. They continued unabated for 48 hours. By then, enough rain had fallen on Central Louisiana to fill 274 Superdomes – more than 7 trillion gallons of water. Federal disaster declarations were issued for 22 parishes. More than 60,000 Louisianians lost their homes, including some 300 of our own employees.

Entergy was ready with a pre-disaster response plan already in place. We awarded a $100,000 grant to the Baton Rouge Food Bank immediately to help replace one million pounds of ruined food. We awarded $300,000 to the Baton Rouge Area Foundation to assist with longer-term recovery needs. Through our partnership with the American Red Cross, we authorized $150,000 to rapidly deploy emergency aid for flood victims, including:

• 46 emergency shelters operated.• 81,000 nights of shelter provided.• 587,000 meals served.• 670,000 snacks served.• 698,000 in clothing, shoes, medical supplies and more

basics.• 51,000 clean-up kits.• 19,000 received mental health services.• 21,000 received health services.

Entergy employees also raised funds to help their co-workers and customers, while logging more than 10,000 hours of volunteer service to those in need.

Entergy launches $5 million, 5-year workforce development initiative.

Entergy Corporation’s workforce development initiative focuses on two goals – that of helping create a competitive advantage in our region, while assisting our communities in their efforts to land expansion and/or relocation projects.

In 2016, we implemented a multi-state workforce development initiative that is focused on addressing workforce readiness and creating a competitive advantage in attracting new business and industry to communities served by Entergy.

A few examples of programs receiving grants this year:• Jobs for America’s Graduates. • Louisiana Economic Development FastStart.• Mississippi State University Student Technology

Exchange Program.• Operation Spark in New Orleans.• Lone Star Community College Promise Scholarship

Program in Conroe, Texas.• Arkansas Student Loan Forgiveness Program.

Jazzed about the Future:

Partnership Keeps the Music Alive.

2016 marked the 14th year of a partnership between Entergy and Jazz at Lincoln Center. Led by artistic director Wynton Marsalis, the center provides opportunities for students from kindergarten to high school and beyond to appreciate and perform jazz. Students attending WeBop classes are introduced to the fundamentals, while young virtuosos learn from master musicians while attending Swing University and performing with the Essentially Ellington High School Jazz Band. Since 2002, we have awarded grants totaling more than $700,000 to New York City’s Jazz at Lincoln Center, helping to raise up the next generation of jazz stars.

2016 HIGHLIGHTSPOWERING OUR COMMUNITIES

Poverty Solutions/Social Services

20%Healthy Families

7%

2017100 Best Corporate

Citizens

CR’s

Community Improvements

21%

Arts & Culture

7%

Environmental

6%

Disaster Relief/Recovery

5%

Coalition helps low-income families receive $35 million in EITC refunds.In 2016, Entergy partnered with the IRS, United Way

and other community partners throughout the

communities we serve to help low-income families and

individuals file for and receive their Earned Income Tax

Credit refund. EITC is the most effective poverty reduction program in the country,

lifting some six million households above the poverty line each year. Each year,

Entergy spends more than $1,000,000 in grants and in-kind support to reach nearly

three million households with messages about free tax preparation and EITC. In

2016, 156 employees and retirees supported and staffed 424 free Volunteer Income

Tax Assistance sites. We helped 18,000 individuals file for and receive $35 million in

EITC refunds, while providing them with other information about ways to save.

In 2016, shareholders donated more than $19.3 million to nonprofit partners.

A message from Entergy Corporation ©2017 Entergy Services, Inc. All Rights Reserved.

639 Loyola Ave., New Orleans, LA 70113

For more information, please visit integratedreport.entergy.com

GIVING BY PROGRAM AREA

Education/Literacy

34%

Entergy’s corporate social responsibility performance: We’re in good company!

• Entergy has been named to the

Dow Jones Sustainability Index

World or North America index for

15 consecutive years.

• Entergy was named a 100 Best

Corporate Citizen in 2007, 2009, 2011,

2013, 2014, 2015, 2016 and 2017.

• CR Magazine ranks Entergy among

leading Fortune 500 companies for

philanthropy performance.

2017 CR MagazinePhilanthropy Rankings:*

*Russell 1,000 largest companies in U.S.

Microsoft Goldman Sachs HasbroIBMEntergyEcolabGeneral Mills Intel3MCampbell’s SoupSouthwest Airlines Verizon CommunicationsWalt Disney Coca ColaNike

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