Emotional Intelligence

Schedule

Introductions The Success Factor Multiple Intelligences Emotional Intelligence The Education Model of EI

What personal traits do we hope people exhibit as a result of their education?

Personal Responsibility Work Ethic Compassion Moral Reasoning Meaningful Self-Direction Life-Long Learning

What Is Intelligence?

American Heritage Dictionary Capacity to acquire and apply knowledge. The faculty of thought and reason. Superior powers of the mind.

Robert Sternberg (Beyond IQ, 1985) Intelligence is what we measure with tests.

Howard Gardner (Multiple Intelligences, 1993) Intelligence is the ability to solve problems or fashion

products of consequence.

Howard Gardner’s Multiple Intelligences

Musical Bodily-Kinesthetic Logical-Mathematical Linguistic Spatial Naturalistic Interpersonal Intrapersonal

Principal Areasof

Emotional Intelligence

Transformative Model of EI

Meaningful learning occurs when

Positive Assessment

is combined with

Emotional Learning Systems

EI Competencies

Interpersonal Communication Under Stress Assertion Personal Leadership Comfort ● Empathy ● Decision Making ●

Leadership Self Management in Life and Career

Drive Strength ● Time Management ● Commitment Ethic ● Positive Personal Change

Intrapersonal Development Self-Esteem ● Stress Management ● Anxiety

Management ● Anger Management

Emotion

What is emotion? What are the basic human emotions?

Anger

Fear

Sadness

Happiness

Emotion & Patterned Behavior

A simple addition exercise. Body posture.

Interlaced fingers Folded arms. Crossed legs.

The Brain

COMMUNICATION IDEAS

HumaNext

EQ & IQ

EQ ≠ IQEmotional

ExperientialCognitiveAcademic

Preconscious Thoughts(Seymour Epstein, 1998, p. 197)

EventMary did notsay “Hello”

Thought“Mary is a

snob”

EmotionAnger

Secondary Mental Reaction“Mary thinks she’s better than meI’ll show her what that feels like!”

BehaviorDevelops antagonisticrelationship with Mary

EmotionIncrease in

anger

Destructive Sequence

Preconscious Thoughts(Seymour Epstein, 1998, p. 197)

EventMary did notsay “Hello”

Thought“Mary is

Preoccupied”

EmotionPuzzlement

EmotionSympathyWarmth

BehaviorMaintains friendly, rewarding

relationship with Mary

Secondary Mental Reaction“Maybe something’s

bothering Mary”

Thought“Mary is a

snob”

EmotionAnger

Secondary Mental Reaction“Mary thinks she’s better than meI’ll show her what that feels like!”

BehaviorDevelops antagonisticrelationship with Mary

EmotionIncrease in

anger

Destructive Sequence

Constructive Sequence

CognitiveMind

EmotionalMind

AppropriateBehavior

Emotional intelligence is the ability to think constructively and act wisely!

EI

What is Emotional Intelligence

Emotional intelligence is a confluence of developed skills and abilities that facilitate (a) the accurate knowledge and value of self, as well as responsible actions based on personal worth and dignity; (b) a variety of strong, healthy relationships; (c) the ability to work well with others; and (d) productive reactions to the demands and pressures of every day life and work.

Nelson & Low, 2003

EQ & Internal Dialogue

Activating Event

Emotional or BehavioralResponse

BeliefsThoughts

Values

Change

Cognitive StructuresThe tools that each of us develop in order to modify our patterns of

response. The Emotional Learning System (ELS) provides a model for changing our thoughts in order to learning to think more constructively and

act more wisely.

Learn

Apply Explore

Identify

Understand

TheEmotional Learning

System

Nelson & Low, p. 14-16

Transformative Model of EI

Meaningful learning occurs when

Positive Assessment

is combined with

Emotional Learning Systems

Emotional Intelligence ProfileA Profile of Emotional Skills

Develop Strengthen Enhance

Interpersonal Skills: Assertion 9 12 15 18 21 24 27 30 33 36

Leadership Skills: Comfort 5 7 9 11 13 15 17 19

21 23 24

Leadership Skills: Empathy 6 8 10 12 14 16 18 20

22 24

Leadership Skills: Decision Making 5 8 10 12 14 16 18 20 22 24

Leadership Skills: Leadership 4 6 9 11 13 15 17 39 44 49

Self Management: Drive Strength 10 14 18 22 26 30 34 38

42 44 46 50

Self Management: Time Management 5 8 10 12 14 16 18 20 22 24

Self Management: Commitment Ethic 8 10 12 14 16 18 20 22 24

Intrapersonal: Self Esteem 9 18 23 26 29 32 35 39

42 45 48 50

Intrapersonal: Stress Management 4 9 14 19 24 29 34 39 44 49

Low Normal High

Potential Problem Area: Aggression 2 4 6 8 11 15 19 24 28 35

Potential Problem Area: Deference 2 4 6 10 14 18 22 26 30 32 36

Potential Problem Area: Change Orientation 1 3 5 7 9 11 13 16 18 21 24TAMUK First-Year Student Profile

High Achieving Profile

Academic At-Risk Profile

The Emotional Intelligence Assessment Process (ESAP)

Four competence areas Interpersonal Communication Personal Leadership Self-Management Intrapersonal Skills

Three potential problem areas Aggression Deference Change Orientation

Interpersonal CommunicationUnder Stress

Assertion (skill) Aggression (potential problem) Deference (potential problem)

Communication Continuum

AssertionDeference Aggression

Personal Leadership Skills

Comfort Empathy Decision Making Leadership

Self-Management Skills

Drive Strength Time Management Commitment Ethic Positive Change Orientation

Intrapersonal Development Skills

Self Esteem Stress Management