E-Accessibility -Achieving Pervasive Inclusion

LET ME TELL YOU A STORY…

“What about a story?” said Christopher Robin.“What about a story?” I said.“Could you very sweetly tell Winnie-the-Pooh one?”“I suppose I could,” I said. “What sort of stories does he like?”“About himself. Because he’s that sort of Bear.”

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ONCE UPON A TIME…

“While problems can be summarized in a formula or an algorithm, it takes a story to understand a dilemma. The future will be loaded with dilemmas, so it will take a lot of stories to make sense of them.” - Bob Johansen, former CEO of The Institute for the Future.

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STORYTELLING: THE KEY TO EMPATHIC DESIGN

Harold Thimbleby ICCHP 2009 Keynote“Digital Stories”

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OUT OF THE STATE OF STUCK

Understanding users with disabilities helps close the gap between mainstream and accessible technology.

Story: Dr. Marcia Scherer & MPT

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Judy Dench

Ability: Advanced macular degeneration and mild arthritis

Skill: Hasn’t really used computers much but realizes she now has to

Attitude: Willing but is too busy to dedicate the time

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Stephen Hawkin

Ability: Suffers from acute Motor Neurons Disease, no speech or movement

Skill: Super user, patient, curious but busy

Attitude: Tries anything, is determined

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E-Accessibility –Current State and Trends

THE STATE OF A11Y…

W3C/WAIVPATs

Validation, Certification

TEITAC

EU’s M/376

1194.21 (Software Applications & Operating Systems)

ISO/ANSI

Section 508

1194.22 (Web-based Intranet & Internet Information & Applications)

1194.31 Subpart B (Functional Performance Criteria)

1194.41 Subpart C (Information, Documentation and Support)

3rd Party Apps

Exceptions

WCAG 2.0

The story of TEITAC…

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REACHMobile Platforms/Tablets/E-Readers/Players

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OPPORTUNITYEducation / Massive Open Online Courses

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INNOVATION Advanced Communication Platforms/Entertainment

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E-Accessibility –5 Spectrums of Change…

CHANGE #1: AUX IS THE NEW A11Y!

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• …when the entire technology, including all features, functions, and user interface are usable by people with disabilities.•…Designed via WCAG POUR principles•…Interoperable and compatible with assistive technologies•…Inclusive, regardless of ability

THE NEW ACCESSIBILITY PARADIGM

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CHANGE #2: AGILE STANDARDS!!

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The Circle of Universal AccessibilityA New Horizon of Harmonized Standards

3. CVAA

1

Media Accessibility (Captioning, Descriptive Video)Advanced Communication Services (VoIP, Video conferencing/programming)

2

3

2. WCAG 2AT Agnostic

WebsitesApplicationsServices

User-CenteredFocus is ease-of-use for all users, regardless of ability

ISO/IEC 40500

1. Section 508 /M376ICT Characteristic DrivenTestableUsabilityInteroperabilityHarmonized / Direct Reference to WCAG 2 A & AA

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CHANGE #3: EDUCATE “ADA-GEN”

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CHANGE #4: SUE EVERYONE!One should be able

to see that things are hopeless yet be

determined to make them otherwise…” - F. Scott Fitzgerald

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CHANGE #5: INVEST IN A11Y

• Passion

• Contentious

• Risk Taker

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SHHH…THE ‘DEATH’ OF SOFTWARE AT

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PERSISTENCE & DETERMINATION

E-Accessibility – Thank you!! Questions?