Opening the inner circle or:

The lesser known ops teams you work with

• Steve Smith!• An Atlassian for 7+ years!• Original company sysadmin!• Developer for last 4 years

Who Am I?

Who are “ops”?

Ops is technology?

What about your customer service team?

Finance?

HR?

Without technology, “ops” are people who do things for the company

How about we expand the #devops

philosophy to cover them?

Culture

Agile

What about tools and technologies?

Wallboards

Wallboards

Configuration as Code

Automated Testing

Continuous Integration

It’s about communication

A challenge: Sit with your

colleagues and see how they work

Steve Smith @tarkasteve

ssmith@atlassian.com