Public Service In the Age of

Ubiquitous Internet

personal views on our shared future + visiondr. david a. bray @fcc_cio

The Importance of Ubiquitous Internet

Technology is rapidly changing our shared world

The Importance of Ubiquitous Internet

7 billion networked devices today will double to 14 billion before the end of 2015

The Importance of Public Service

Public Service = what “We The People” do together

The Importance of Public Service

The ability to collaborate securely anywhere, anytime, on any device will reshape public service

The Importance of You

public

gov’t workers

private sector

The Importance of You

Thank You ForBeing Leaders

The Importance of You

Thank You For Going Outside Expectations

Your Innovative SpiritIs Needed NowMore Than Ever

1995 Visualization of Earth's City Lights from http://visibleearth.nasa.gov/view.php?id=551672010 Visualization of Facebook Friends from https://www.facebook.com/note.php?note_id=469716398919

Your Innovative SpiritIs Needed NowMore Than Ever

Transparency of activities and budgets across institutions = "choice architectures" to increase effectiveness

Building BridgesIs Needed NowMore Than Ever

All of UsPrivate Sector Public Sector

Academia Non-Profits

Attributed-based access control both internally and publiclyResponsive User Interfaces

Agility and cost-savings via reusable modules

Modular Business CodeData Catalog and Indexes

Building BridgesIs Needed NowMore Than Ever

Legal and digital code must work together to empower gov workers + citizen-led + public-private contributions

Attributed-based access control both internally and publiclyResponsive User Interfaces

Agility and cost-savings via reusable modules

Modular Business CodeData Catalog and Indexes

Civic InnovationIs Needed NowMore Than Ever

Civic InnovationIs Needed NowMore Than Ever

Security and privacy must be baked-in at code dev level, testing from ground up and automating alerts

The same alerts for Security + Privacy

incident concerns, also alert for Software bugs or

Hardware faults

Ubiquitous InternetWill Transform Public Service

Institutions must encourage and empower "intrapreneurs" to pioneer end-to-end IT innovation within

Storyboard workflows, Encourage innovation + Incorporate feedback on progress, Empowered to

bring IT Change

Ubiquitous InternetWill Transform Public Service

Institutions must also open their data for greater public interaction, discussions, and citizen-led remixing

Public Service = We The People

“If—” (1895) Rudyard Kipling

“If—” (1895) Rudyard Kipling

If you can keep your head when all about you Are losing theirs and blaming it on you,

If you can trust yourself when all men doubt you, But make allowance for their doubting too;

If you can keep your head when all about you Are losing theirs and blaming it on you,

“If—” (1895) Rudyard Kipling

If you can wait and not be tired by waiting, Or being lied about, don't deal in lies,

Or being hated, don't give way to hating, And yet don't look too good, nor talk too wise;

If you can wait and not be tired by waiting, Or being lied about, don't deal in lies,

“If—” (1895) Updated for 2014

If you can serve multiple parties, including the greater good Though none may ever notice what you endure,

If you can innovate shared solutions so together we could Choose to make our world prosperous, free, and secure;

If you can serve multiple parties, including the greater good Though none may ever notice what you endure,

“If—” (1895) Updated for 2014

If you can embody what “We the People” stands for: Choices and compromises—both recognized as central,

Then yours is an internet society’s truly great endeavor Promoting courage, creativity, and ideas from us all.

If you can embody what “We the People” stands for: Choices and compromises—both recognized as central,

We the PeopleIs Needed NowMore Than Ever

We the PeopleIs Needed NowMore Than Ever

Thank You ForBeing You