Post on 30-Jul-2015
DATA BOX SYSTEM AS A PART OF CZECH
eGOVERNMENT INFRASTRUCTURE
THE CURRENT STATE AND THE 2020 OUTLOOK
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Radek Horáček
Head of eGovernment Communication Unit
Ministry of the Interior of the Czech Republic
June 17, 2015
Donostia - San Sebastián
Content
• eGovernment in the Czech Republic: current
situation and key projects
• Data Box – its purpose, principles and statistics
• User interface
• The future of Data Boxes
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Czech eGovernment:the current status
From 2007 to 2013 were successfully implemented following key projects:
• A system of data boxes as a universal and centrallyguaranteed communication tool to facilitate communicationbetween the public administration and its clients
• Contact points of Public Administration - Czech POINT- as forerunners of the future one-stop-shops
• Public administration portal as a electronic gateway for citizens to public administration (forms, life situations)
• A system of basic registers as a public sector reference data sources
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Data Box System: The purpose
• To reduce the bureaucracy burden for citizens and companies
• Where possible, to use the electronic delivery instead of a traditional one
• How does it work?
– e-delivery of documents via data boxes is guaranteed
– the data box owner will be notified when receiving a new message;
he can choose the preferred form of notification (SMS, email)
– the message is considered as „received and read“ 10 days after
being sent
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Data Box: Background and Principles
• A data box is an electronic storage site, intended for delivery of
official documents and for communication with public authority
bodies
• Based on Act No. 300/2008 Coll.
• Data boxes are established and managed by the Ministry of Interior,
operated by the Czech Post
• Data box system is a closed system only for registered users of DB
• A data box is not an e-mail box; it cannot be used for direct
communication with individual clerks, only with the whole office
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Data Box: Principles (2)
• MANDATORY usage for public administration (PA), legal entities
and legal persons (LP)
• VOLUNTARY for citizens (CIT) and entrepreneurs (ENT)
• Requests are fulfilled by target agenda or document management system
• Use of data boxes:
– G2G – for public authorities compulsory
– G2B, G2C – compulsory communication
– B2G – optional communication
– C2G, G2C – for citizens optional, everyone can choose a way of
communication he likes
– C2B , B2C, C2C, B2B – optional, NOT free of charge, it´s not supposed
to be used as a traditional email communication
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Government
Business Citizen$$$
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Data Box System: Operation
• Service provider – the Ministry of Interior as a Central Government body
responsible for the information society. The Ministry of Interior’s primary
role is to manage DATA BOX services and data. We also provide guidelines
and user support.
• Operator – the Czech Post
• Available 24x7 at https://www.mojedatovaschranka.cz or by web services
• Starting date: 1st July 2009
• Architecture design and SW/HW platform
– solution is based on Linux OS, IBM Intel servers, Oracle databases,
Novell e-Directory and open source application servers.
• IS of DB meets all security standards and fulfills requirements of ISO 2700x
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Data Box: The most important features
• Secure and guaranteed ‘electronic registered delivery service’ – data transmition
between third parties by electronic means
• Provides evidence related to handling of transmitted data, including the proof
of data sending and receiving (e-seal, timestamp)
• Protects transmitted data against the risk of loss, theft, damage and any unauthorized
alterations
• Secure access
• Username and password
• Higher security level ensured by PKI certificate
• Or the one time password (OTP) – Time-based OTP (SMS), or HMAC-Based
One-Time Password (HW or SW)
• Secure identity management approved by non-public registries
• Secure archiving of delivered messages (≤90 days free of charge, 90+ days as a paid
service)
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Data Box: Integration with other systems
• Users now benefit from wide choice of operating systems and browsers
• Data Box interface is based on pure SOAP architecture (WSDL, web services)
• an API (application programming interface) available to all users without a need
of any registration or approval. API offers full set of web services (sending /
receiving messages etc.)
• Data message format specification (PDF,XML,HTML, DOC, PPT etc.) set by eGov Act
=> this allows any software developer to implement IS DS support / connectivity
to his own solution
• Currently, most of the traffic comes from third party products (connectors), while
IS DS web portal serves the occasional users
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Data Box: Implementation Milestones
Se
t up
of D
B
July 1, 2009Starting date
2006 2007 2008 2009 2010 2011 2012 20142013
2006-2007Data box among key eGov projects
June 17, 2008eGov Act approved
300/2008 Coll.
January 1, 2010Enabled communication B2C, B2B, C2C
November 11, 2013The first Czech bank made
data boxes available
via e-banking
Techn
ical p
reparatio
n
Legislation preparation
Operational running and development
The „desert-crossing“ period
• Before launching the system: marketing actions
directed by the Ministry of Interior (MoI)
• During operational running: official press release
from the MoI
• Using of Data boxes is obligatory for PA
– all subjects of concern addressed by broad media
campaigns such as TV & radio spots, printed ads,
seminars, web pages and a phone hotline
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Adoption of Data Box by citizens and companies
• The GOAL – for Citizens & Companies:
sending of messages to PA is free of charge
• Positives: safe electronic communication, easy
to use, saving on postage
• Negatives: messages are stored only during
the limited period of time (90 days)
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Current Statistics (as of June 10, 2015)
• Total number of data boxes: 655.854
• Number of DB
Public Administration 9.040
Legal Persons 500.504
Citizens 64.480
Entrepreneurs: 81.830
Total number of transactions: 273.981.263
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M1
Current Statistics - continued• Overview of transactions since 2009 - 2014
• Transactions by different user groups
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year 2009 2010 2011 2012 2013 2014
type databoxes
Public administration 2 542 287 26 113 730 31 817 987 40 091 679 45 200 218 55 218 447
Legal Persons 46 368 1 325 112 2 827 537 4 649 949 8 044 867 12 969 522
Enterpreuners 5 477 107 641 232 201 621 398 1 467 652 2 341 277
Citizens 3 661 29 756 43 144 62 015 94 243 219 840
Total 2 597 793 27 576 239 34 920 869 45 425 041 54 806 980 70 749 086
User Interface
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• Information portal - available at http://www.datoveschranky.info
User groups
Available services
The Future of Data Boxes
• Supporting new technologies
• Fulfilling all security standards, including cybersecurity requirements
• Planning to implement logon/authentication by notified e-Identity
means (according to the eIDAS regulation)
• Provide for a legal framework to facilitate cross-border recognition
between existing national legal systems related to electronic
registered delivery services (according to eIDAS)
• Data Boxes should be considered as a qualified trust service -
qualified electronic registered delivery service (according to eIDAS)
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