Post on 21-Jan-2016
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Chapter 2: Diversity in Organizations
2-1
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Forms of Workforce Diversity
2-2
Surface-Level Diversity
Deep-Level Diversity
Diversity Management
LO 1
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Stereotypes
2-3
LO 2
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Biographical Characteristics
Biological characteristics are personal characteristics that are objective and easily obtained from personnel records.
2-4
LO 3
Age Sex Race and
Ethnicity Disability
Tenure Religion Sexual Orientation
and Gender Identity Cultural Identity
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Ability
Ability is an individual’s current capacity to perform various tasks in a job.
Two types Intellectual abilities are abilities needed to
perform mental activities – thinking, reasoning, and problem solving.
Physical abilities are the capacity to do tasks demanding stamina, dexterity, strength, and similar characteristics. 2-5
LO 4
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Define Intellectual Ability and Demonstrate Its Relevance to
OB
2-6
LO 4
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Contrasting Intellectual and Physical Ability
2-7
LO 5
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Manage Diversity Effectively
Diversity management is the process and programs by which managers make everyone more aware of and sensitive to the needs and differences of others. Diversity is more successful when it is everyone’s
business, not just for certain groups of employees.
2-8
LO 6
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2-9
Attracting, Selecting, Developing, and Retaining
Diverse Employees
Diversity in Groups Effective Diversity Programs
LO 6 Describe How OrganizationsManage Diversity Effectively