Copyright © 2015 Pearson Education Ltd. Chapter 2: Diversity in Organizations 2-1.

Copyright © 2015 Pearson Education Ltd.

Chapter 2: Diversity in Organizations

2-1


Forms of Workforce Diversity

2-2

Surface-Level Diversity

Deep-Level Diversity

Diversity Management

LO 1


Stereotypes

2-3

LO 2


Biographical Characteristics

Biological characteristics are personal characteristics that are objective and easily obtained from personnel records.

2-4

LO 3

Age Sex Race and

Ethnicity Disability

Tenure Religion Sexual Orientation

and Gender Identity Cultural Identity


Ability

Ability is an individual’s current capacity to perform various tasks in a job.

Two types Intellectual abilities are abilities needed to

perform mental activities – thinking, reasoning, and problem solving.

Physical abilities are the capacity to do tasks demanding stamina, dexterity, strength, and similar characteristics. 2-5

LO 4


Define Intellectual Ability and Demonstrate Its Relevance to

OB

2-6

LO 4


Contrasting Intellectual and Physical Ability

2-7

LO 5


Manage Diversity Effectively

Diversity management is the process and programs by which managers make everyone more aware of and sensitive to the needs and differences of others. Diversity is more successful when it is everyone’s

business, not just for certain groups of employees.

2-8

LO 6


2-9

Attracting, Selecting, Developing, and Retaining

Diverse Employees

Diversity in Groups Effective Diversity Programs

LO 6 Describe How OrganizationsManage Diversity Effectively

Copyright © 2015 Pearson Education Ltd. Chapter 2: Diversity in Organizations 2-1.

Documents

Transcript of Copyright © 2015 Pearson Education Ltd. Chapter 2: Diversity in Organizations 2-1.