COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory...

Post on 16-Jan-2016

212 views 0 download

Transcript of COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory...

COPD Patient and carers

Therapies inc pulm rehab

Intermediate care team

Social Worker

Respiratory Physician

EAW/General Physician

Case manager/Community Matron

GP

Disjointed, duplicationWasted resourcesPoor pathways of carePatient not seen in mostappropriate place

Pathway for COPD patient in Wolverhampton 2011

Tele-medicine

Hospital at home team

Palliative care

Practice nurse

Oxygen service

Ambulance service

A&E

Patient

Integrated care system

Good use of resourcesRobust pathwaysPatient seen at appropriate place

PreventionEarly diagnosisTreatment

CommunicationSelf careEducationPartnerships of careSpecialist reviewConvenient follow upPalliation

Chronic care model

Integrated care pathway

No more silos

• Rainbow feeds into DDG• Commissioner present at monthly meeting• Robust data feed• New Cross manager integral part• Chief operating officer sponsors lung

improvement program

Respiratory In Reach

• 7 day service• Consultant led but multidisciplinary• Potential benefits– Reduced length of stay– Improved diagnosis – coding and triage– Better initial treatment– Improved mortality– Standardised discharge bundle - reduced readmission

rate– Improved patient experience.

HOT Clinic

• Innovative• Consultant delivered daily admission

avoidance clinic• Open access including self referral• Conversion rate currently < 15%• But…….? timely

OPEN ACCESS TO HOT CLINICRespiratory Centre New cross Hospital

(Monday to Friday only)To arrange an urgent appointment.

phone before 11am

If your respiratory condition deterioratesTelephone 01902 695061

MDT

• Fortnightly multidisciplinary meeting• 30 day readmissions discussed + open access

for all members of RAINBOW• Primary care represented through community

matrons• Palliative care consultant and CBT trained

physiotherapist in attendance• Actions plans produced and communicated

Community clinics

• Clinic delivered in heart of high prevalence area (low DNA rate)

• Improved understanding of issues facing GP’s (and vice versa)

• Raises respiratory profile and builds credibility of RAINBOW in general practice

• Facilitates finding the missing millions

Other services in place for COPD patients

• Well established and efficient HOSAR• Hospital at Home• Quality assured spirometry• GPWSI• Pulmonary rehabilitation in 4 areas

04/2011

05/2011

06/2011

07/2011

08/2011

09/2011

10/2011

11/2011

12/2011

01/2012

02/2012

03/2012

04/2012

05/2012

06/2012

07/2012

08/2012

09/2012

10/2012

11/2012

12/2012

01/2013

02/2013

0.0

2.0

4.0

6.0

8.0

10.0

12.0

Length of stay for patients with primary diagnosis of COPD

Mean Spell Duration (Dis)Linear (Mean Spell Duration (Dis))Median Spell Duration (Dis)

Day

s

04/2011

05/2011

06/2011

07/2011

08/2011

09/2011

10/2011

11/2011

12/2011

01/2012

02/2012

03/2012

04/2012

05/2012

06/2012

07/2012

08/2012

09/2012

10/2012

11/2012

12/2012

01/2013

0

10

20

30

40

50

60

30 day readmission rate

month of discharge

Ream

issi

on ra

te (%

)

Hospital Mortality for COPD patients with a primary diagnosis of COPD

7.2

4.4

0

1

2

3

4

5

6

7

8

2011 2012

mo

rta

lity

ra

te (

%)

p = 0.11

Do you think the support and care you receive is joined up and working for you?

0

20

40

60

80

100

120

not at all rarely some of the time almost always

Num

ber