GROWTH and TRANSFORMATION: GROWTH and TRANSFORMATION: PATHS TO SUCCESS For NEWCOMERSPATHS TO SUCCESS For NEWCOMERS

JOB SEARCH WORKSHOPS PROGRAMJOB SEARCH WORKSHOPS PROGRAM D’ATELIERS POUR LA RECHERCHE D’EMPLOI D’ATELIERS POUR LA RECHERCHE D’EMPLOI

NATCON 2003NATCON 2003

Citizenship and Citoyenneté et

Immigration Canada Immigration Canada

WORKSHOP AGENDAWORKSHOP AGENDA

JSW PROGRAMJSW PROGRAM

CLIENT CHALLENGESCLIENT CHALLENGES

COACHING TOOLSCOACHING TOOLS

CLIENT SUCCESS STORIESCLIENT SUCCESS STORIES

Q and AQ and A

JSW PROGRAMJSW PROGRAM

CLIENT CHALLENGESCLIENT CHALLENGES

COACHING TOOLSCOACHING TOOLS

CLIENT SUCCESS STORIESCLIENT SUCCESS STORIES

Q and AQ and A

JSWJSW

JOB SEARCH WORKSHOPS PROGRAMJOB SEARCH WORKSHOPS PROGRAMD’ATELIERS POUR LA RECHERCHE D’EMPLOID’ATELIERS POUR LA RECHERCHE D’EMPLOI

JOB SEARCH WORKSHOPS PROGRAM (JSW) JOB SEARCH WORKSHOPS PROGRAM (JSW) MISSION STATEMENTMISSION STATEMENT

JSW program provides training, educational JSW program provides training, educational resources, and program and financial resources, and program and financial monitoring of subcontracted agencies monitoring of subcontracted agencies delivering short-term job search workshops delivering short-term job search workshops for newcomers to Ontariofor newcomers to Ontario

JSW ensures its high quality services as JSW ensures its high quality services as part of COSTI Immigrant Services in part of COSTI Immigrant Services in partnership with the Ontario Coalition of partnership with the Ontario Coalition of Agencies Serving Immigrants and is fundedAgencies Serving Immigrants and is funded by CICby CIC

JSW CLIENT OVERVIEWJSW CLIENT OVERVIEW

Majority of clients are one year or less in CanadaMajority of clients are one year or less in Canada

2-6 months following completion of program have 2-6 months following completion of program have found workfound work

Lack Canadian work experience and referencesLack Canadian work experience and references

Lack recognition for foreign credentialsLack recognition for foreign credentials

Dealing with transitions and lossesDealing with transitions and losses

IMMIGRATION STATUSIMMIGRATION STATUSJSW PROGRAMJSW PROGRAM

IMMIGRATION STATUSJSW PROGRAM 2002 - 2003

April - September - 5,069

Conv. Refugees6% - 284

Live-In-Caregiver2% - 81

Landed Immigrant92% - 4,704

LANGUAGE REPORT LANGUAGE REPORT JSW PROGRAMJSW PROGRAM

JSW PROGRAM 2002 - 2003LANGUAGE REPORT

6 Most frequently spoken languagesApril - September - 2,997

16% - 481

8% - 2339% - 272

12% - 366

42% - 1260

13% - 385

Arabic

Man

darin

Persi

an/F

arsi

Tamil

Urdu

Other

GENDERGENDERJSW PROGRAMJSW PROGRAM

Male

Female

44% - 2,242

56% - 2,827

JSW PROGRAM 2002-2003GENDER

April - September

EMPLOYMENT OUTCOMESEMPLOYMENT OUTCOMESJSW PROGRAMJSW PROGRAM

71% - 1,910

27% - 713

2% - 40

FullTime

PartTime

SelfEmployed

JSW PROGRAM 2002 - 2003EMPLOYMENT OUTCOME

Total Employed from April - September: 2,663

Job Search Workshops ProgramJob Search Workshops Program

ASSISTING NEWCOMERS ASSISTING NEWCOMERS TO MOVE FORWARDTO MOVE FORWARD

New learningNew learning

Heightened performanceHeightened performance

Progress with career developmentProgress with career development

CLIENT CLIENT CHALLENGESCHALLENGES

Golbe and Mail, Jan 2003Golbe and Mail, Jan 2003The Globe and Mail,

January 8, 2003

CLIENT’S CHALLENGES:CLIENT’S CHALLENGES:

Cold callingCold calling

NetworkingNetworking

Accreditation and LicensingAccreditation and Licensing

CLIENT’S SPIRITSCLIENT’S SPIRITS

Fear of rejectionFear of rejection

Self doubtSelf doubt

Culture shockCulture shock

Low self esteemLow self esteem

EFFECTS- PUTTING OFFEFFECTS- PUTTING OFF

Narrowed or blocked channels to acquire Narrowed or blocked channels to acquire new contactsnew contacts

Missed opportunities to raise the bar on Missed opportunities to raise the bar on performanceperformance

Missed opportunities to acquire new Missed opportunities to acquire new contactscontacts

COACHING COACHING YOUR CLIENTSYOUR CLIENTS

Adler School of Professional CoachingAdler School of Professional Coaching

COACHING DEFINEDCOACHING DEFINED

An alliance- client and coach are partners An alliance- client and coach are partners on a teamon a team

Coach is committed to forwarding the Coach is committed to forwarding the client’s goalclient’s goal

Client is perceived as creative, resourceful, Client is perceived as creative, resourceful, and wholeand whole

Coach holds client accountableCoach holds client accountable

POWER OF COACHING 1POWER OF COACHING 1

Distract client’s negative feelingsDistract client’s negative feelings by focusing on what they wantby focusing on what they want

Go where their positive energy is presentGo where their positive energy is present

Help client articulate their dreams, desires, Help client articulate their dreams, desires, and aspirationsand aspirations

Clarify mission/purpose and goalsClarify mission/purpose and goals to achieve to achieve

CONSULTING / INFORMATION SHARINGCONSULTING / INFORMATION SHARING

Provide critical job search informationProvide critical job search information

Workplace culture and normsWorkplace culture and norms

Business communicationBusiness communication

Employer expectationsEmployer expectations

Adler School of Professional CoachingAdler School of Professional Coaching

POWER OF COACHING 2POWER OF COACHING 2

Your idea of their potential maybe bigger Your idea of their potential maybe bigger than the picture they hold for themselvesthan the picture they hold for themselves

COACHING OUTCOMESCOACHING OUTCOMES

Raise awareness of what is really Raise awareness of what is really going ongoing on

Find his or her choicesFind his or her choices

Ask for client’s commitmentAsk for client’s commitment

COACHING: BENEFITSCOACHING: BENEFITS FOR YOUR CLIENT FOR YOUR CLIENT

Focus client on what they really wantFocus client on what they really want

Identify obstacles that get in the wayIdentify obstacles that get in the way

Provide an anchor for decision Provide an anchor for decision makingmaking

TOOLS FOR SUCCESS TOOLS FOR SUCCESS FACILITATOR’S MANUALFACILITATOR’S MANUALJOB SEARCH WORKSHOPS PROGRAMJOB SEARCH WORKSHOPS PROGRAM

D’ATELIERS POUR LA RECHERCHE D’EMPLOID’ATELIERS POUR LA RECHERCHE D’EMPLOI

HIGHLIGHTS: TOOLS FOR SUCCESSHIGHLIGHTS: TOOLS FOR SUCCESS

Educational resources for facilitatorsEducational resources for facilitators

Updated website listingsUpdated website listings

Accreditation and licensingAccreditation and licensing

Interview challengesInterview challenges

VolunteeringVolunteering

EIGHT CORE COMPONENTSEIGHT CORE COMPONENTS

Skill and job identification Job application Cover letter and resume writing Interview skills Labour market trends Job search strategies Job maintenance Practice of job search elements

ACCREDITATION AND LICENSINGACCREDITATION AND LICENSING

www.cicic.cawww.cicic.ca

www.cftpt.org/home.htmlwww.cftpt.org/home.html

www.equalopportunity.on.cawww.equalopportunity.on.ca

www.edu.gov.on.ca/eng/training/apprenticeswww.edu.gov.on.ca/eng/training/apprentices

hip/appren.htmlhip/appren.html

www.red-seal.cawww.red-seal.ca

Job Search Workshops ProgramJob Search Workshops Program

INTERVIEW CHALLENGEINTERVIEW CHALLENGE

Language barriersLanguage barriers

Canadian work experienceCanadian work experience

Work referencesWork references

Canadian work ethicsCanadian work ethics

Volunteer Centre of Metro TorontoVolunteer Centre of Metro Toronto

VOLUNTEERINGVOLUNTEERING

www.volrap.orgwww.volrap.org

www.volunteer.cawww.volunteer.ca

MENTORING RESOURCESMENTORING RESOURCES

WWW.CanadaInfoNet.orgWWW.CanadaInfoNet.org

www.care4nurses.orgwww.care4nurses.org

www.cassa.on.ca/AIPSOwww.cassa.on.ca/AIPSO

www.cybf.cawww.cybf.ca

www.ryerson.ca/trimentoringwww.ryerson.ca/trimentoring

www.mentorcanada.ca/en/en_home.htmwww.mentorcanada.ca/en/en_home.htm

CASE SCENARIOCASE SCENARIO

Ahmad is a Mechanical EngineerAhmad is a Mechanical Engineer

Working in a survival jobWorking in a survival job

Family living abroadFamily living abroad

Has related working experience with U.S Has related working experience with U.S companycompany

Concern with verbal comprehensionConcern with verbal comprehension

Deciding to upgrade in field or make a Deciding to upgrade in field or make a career changecareer change

CLIENT SUCCESS STORIESCLIENT SUCCESS STORIES

Sam – Pharmacy TechnicianSam – Pharmacy Technician

Doris – Trust AccountantDoris – Trust Accountant

Mohamed – Software EngineerMohamed – Software Engineer

JOB SEARCH WORKSHOPS JOB SEARCH WORKSHOPS PROGRAM SUMMARYPROGRAM SUMMARY

Comprehensive job search toolsComprehensive job search tools and techniquesand techniques

New awareness and practice of networking strategiesNew awareness and practice of networking strategies

Customized programming to address specific needsCustomized programming to address specific needs

Embraces cross-cultural approachesEmbraces cross-cultural approaches

Continuous client follow up and improvementContinuous client follow up and improvement

COACHING RESOURCESCOACHING RESOURCES Co-Active Coaching, Laura Whitmore, Henry Kimsey-House, Co-Active Coaching, Laura Whitmore, Henry Kimsey-House,

and Phil Sandahland Phil Sandahl

The Inner Game of Work, Tim GallweyThe Inner Game of Work, Tim Gallwey

The Heart of Transformational Coaching. Using The Heart of Transformational Coaching. Using Transformational Coaching to Create a High-Performance Transformational Coaching to Create a High-Performance Culture, Thomas CraneCulture, Thomas Crane

Coaching. Evoking Excellence in Others, James FlahertyCoaching. Evoking Excellence in Others, James Flaherty

Coaching For Performance, John WhitmoreCoaching For Performance, John Whitmore

Leadership From the Inside Out, Kevin CashmanLeadership From the Inside Out, Kevin Cashman

QUESTIONS AND ANSWERSQUESTIONS AND ANSWERS

wurster@costi.orgwurster@costi.org

angelova@costi.organgelova@costi.org

issa@costi.orgissa@costi.org